DLG Auto Services - Basildon Reviews 281

Very Helpfull kept me informed at all stages of repairs a good service etc done

My recent experience with DLG was fantastic. I was so impressed with the quality of work delivered.
Thank you so much!

Great service, very quick turn around and kept informed all through the process.

Car collected from home saving trouble of getting it to wherever. Excellent repair job in suitable amount of time. Cant see where it was done. Car delivered home by Tony in a friendly, pleasant way reversing it in for ease of access next time it was used. It had protective covers to keep car clean inside as it was cleaned both indoors and out. The work is guaranteed for 5 years. We were kept up to date by phone by staff and when phoning them the phone was always answered and not left ringing for ages.

The whole package from the helpful professional staff in your offices to the great job done on my car repair..... plus the beautiful clean condition my car was in when returned and last but not least the two drivers one collecting and one returning my car who were so good to me

Absolutely fantastic ,quick recovery, quick delivery, friendly service and delivery but on top of it all QUALITY finishing repairs could not be happier thank you and I would not hesitate in recommending them

DLG were very professional kept me updated at all times and did an excellent job in their stated time scale

good communication, quick

Great communication updates every step of the way staff polite and helpful
Work carried out quickly and smoothly and end result absolutely amazing

Although the repair took a little longer than I expected, I was kept up-to-date at all times re: the progress.

Great efficient service and they kept me updated at all times . Would recommend.

Excellent service and repairs. Kept updated at all times. I highly recommend this garage.

The service was 1st class, even when the repair was delayed due to manufacturers delaying the delivery of parts, your customer service department constantly kept us informed with calls every couple of days.
The finished article looks like the day it rolled out of the showroom.

The work has been done satisfactorily, and all the while during the process I was kept informed of progress.

Although there was a delay in getting parts,I was kept informed weekly.
When my vehicle was returned it had not been road tested and there is a slight squeal from the rear although nothing much ( the damage was severe rear impact and the electronic handbrake kept the car in place, whether it is anything to do with that I'm not sure). Also one of the number plate lamps did not work but that was an easy fix for me to do and less teouble than havjng to return the car.
The repairs, however, looked great.

I had a v good service from the garage The car passenger doors locks were repaired to my satisfaction.

Thoroughly helpful and efficient from start to finish. My car came back looking like new

Amazing experience with this company from start to finish. They organised the collection of my car, kept me updated throughout with a link to progress that I could check at anytime. The work carried out is exceptional and I am so grateful for how clean the car was when returned too. Thank you.

Arrived on time, provided courtesy car, great job done quickly.

Delivery and collection of courtesy car was great, repair was great, kept us up to date with repair progress. Customer care was second to none. Thanks very much!