DLG Auto Services - Bristol Reviews 375

Whoever I spoke to, from the men who collected/returned my car to all the various admin staff they were all friendly and helpful. I was kept informed about my car repairs and expected finish date.
As for the repairs - you wouldn’t know I’d had an accident.
Well done everyone and thank you.

Very professional, efficient and prompt.

Had my ford focus repaired by DLG autos
Very impressed this is the second time I have used them both times they have been very professional and curtious.Was kept informed all the time "Thanks Guys"

The garage made a courtesy car available to me (although it wasn't offered straight away), when damaged car became unroadworthy.
I had to wait weeks for a particular part to be available, but they kept me informed and updated me regularly. When my car was returned to me it had been valeted and looked like new.

Lackluster assessment and so poorly ordered part ended up with 4 month wait for a simple repair, repeated calls met with lackluster excuses.

They went far and beyond and did a great job very pleased with the service, great communication always kept updated. Work finished a week before estimed date.

Very good service - kept me informed of repair progress, came for car when they said they would, completed repair early, and did an excellent job.

after receiving my car back following repairs, I immediately experienced a fault with the Keyless-Go system, where the key was repeatedly not detected unless it was moved around the vehicle to establish a signal. DLG inspected the vehicle and dismissed the issue as a coincidence related to the keyless system.

I subsequently took the car to an independent local garage, where it was confirmed that the front antenna for the Keyless-Go system, located under the main console, was completely missing. In addition, the associated wiring had been left hanging and disconnected, indicating incomplete and negligent workmanship.

Despite being provided with clear evidence of this fault, DLG has denied responsibility and refused to rectify the issue. This response is unacceptable and reflects a lack of professionalism and accountability. Their failure to acknowledge an evident installation error and their unwillingness to take corrective action has caused significant inconvenience and raises serious concerns regarding the standard of repair carried out on my vehicle.

Had body repair on my MGHS. Absolute superb job from start to finish . Job complete in 3days( unbelievable) first class workmanship. Updated daily courtesy car v good . Attitude staff credit to company. Would highly recommend . Special thanks Tony Thanks again Steve Webb

From start to finish I was impressed with this company. My car was collected, I was kept informed of it’s progress & it was delivered back to me looking wonderful after repairs. My delivery driver, Paul, was friendly & informative, all in all, I wish this company was nearer me so I could use them regularly for regular maintenance.

DLG Auto Services Bristol carried out some minor repairs on my vehicle. The job was completed in good time and the finish looked great. I was kept informed on progress and they collected and returned my vehicle with no need for a hire car. A special mention to the driver who collected the vehicle who on close examination identified a further mark on one wheel arch, which was corrected in the workshop. The repair team at DLG Auto Services are the people you don't see, but clearly take great pride in their workmanship! The finish is well presented, thank you! :-)

Simply incredible.

These guys did an amazing job on my car following a no fault car accident.

Repairs are immaculate, the communication has been stellar and a very quick turnaround for the volume of work required.

Once things were sorted out about getting me a courtesy car the repair of my car was done within a week, luckily the damage on my car wasn't massive. Courtesy car was good and contact was good.

I have had the most wonderful service and my car went into be repaired.The staff are amazing.And the driver that collected car so very nice.I could not ask for more.
Good job.

TOOK A LONGTIME BEFORE CAR COLLECTED FOR REPAIRS, SERVICE GENERALLY OK, VERY GOOD WORK DONE ON THE REPAIRS. VERY GOOD SERVICE FROM THE MEN THAT COLLECTED THE CAR FOR REPAIRS AND THEN DELIVERED IT BACK AGAIN.

Efficient, prompt and excellent work
Customer service grea

Car collected on day arranged, kept updated on repair and car delivered on day agreed and within time specified.
Staff were very polite.

We were kept well informed of all progress. Staff couldn't have been more helpful.

They contacted me by phone and text at every stage to keep me informed.The job was completed very quickly and to a very high standard.The repair was excellent and the car was cleaned inside and out.
I would recommend DLG auto services in LongwellGreen and will use them again.Thank you to all for your help