They did a wonderful job and were very nice to deal with. They also cleaned the car before returning it. However, after getting my collection date and an e-mail confirming they would come for the car... See more
Company replied
Location
Switch locationCunninghame Road, Clyde Industrial Estate, G73 1PP Glasgow, Scotland, GB
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See what reviewers are saying
Initially all going well re repair, car returned though missing mirror cover. So sent back and to be fair they were quick to provide courtesy car and sort problem. Staff helpful, apologetic too and co... See more
My car was sent here by Churchill Insurance for accident damage repairs. Good service with regular updates from the staff in branch. Had a few issues with my car after the initial repair, but all w... See more
Company replied
My car needed a new wing, bumper and headlight after being in a crash.. Was initially told that my car could possibly be written off due to it being 13 years old.. But this dream team worked their mag... See more
Company details
Written by the company
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Contact info
Cunninghame Road, Clyde Industrial Estate, G73 1PP, Glasgow, Scotland, United Kingdom
- 0345 3031623
4.7
Excellent
579 reviews
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The quality of the job done and within…
The quality of the job done and within the timeframe promised.
January 22, 2025
Professional and Courteous Service
My insurance company nominated this company for the repair to my car. Cannot fault the service given. Very professional and courteous from start to finish. Picked up from house on the said day and delivered back when the work was completed. My car looked like new inside and out!! Car was actually repaired quicker than I thought it would be. Would definitely recommend this company.
December 13, 2024
Unprompted review
Highly recommended car repair service
Dealing with the company was straightforward and reassuring from start to finish. They did a great job with the necessary repairs, kept us up to date throughout, and were in synch with the insurance company and courtesy car providers too. It was a very impressive service all round at a very stressful and difficult time after the car was damaged in a minor accident.
January 22, 2025
DLG are a Professional team
DLG are so Professional and quick with our repair ,they always kept in touch and updated at all times .
December 13, 2024
Excellent Service
From first contact through to vehicle pick up and return communication was excellent. I was kept informed at every stage and was delighted with the efficiency and courtesy of all staff.
December 18, 2024
Car Repair
Efficient in how they dealt with my car repair. Pick up and delivery of car very professional. Repair work done to car was very good.
November 25, 2024
Brilliant service from start to…
Brilliant service from start to completion. First class job done
December 23, 2024
Excellent service and a professional…
Excellent service and a professional job on completion. Kept up to date on progress along the way.
December 2, 2024
Excellent quality repairs
December 18, 2024
Excellent from start to finish
Excellent from start to finish. Constant updates and even repaired quicker than expected. Brilliant
December 3, 2024
Everything okay except for a slight…
Everything okay except for a slight delay in return of my car.
November 26, 2024
Repair was completed within time…
Repair was completed within time specified. Received calls prior to collection and delivery.
All staff were helpful and efficient.
November 26, 2024
Good and prompt service
Good and prompt service
Just a wee bit disappointed in courtesy car but overall a good experience
October 28, 2024
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