DLG Auto Services - Orpington Reviews 

The best service I have ever received.

I would definitely recommend you to everyone.

Flawless customer service from start to finish. Quality of people and workmanship could not be faulted. Very Happy and fully recommend.

Highly Recommended!!
Kept me up to date on a regular basis with the progress of my repairs.
Very helpful and friendly staff.

Excellent service all round. Efficient, polite and kept me informed at every stage of the repair. Car brought back to me beautifully valeted, which was much appreciated.

Fantastic. Tricky, rear quarter panel and door panel replacement to a fully electric. Repair was completed flawlessly at Orpington and in good time. Was kept advised regularly by phone too and they cleaned it before returning it. Thanks very much DLG Auto Services!

(They do send a link by SMS to a repairstatus site so you can check progress but it doesn’t seem to update in real time for whatever reason, but they do proactively call and text with updates anyway).

A good service was kept up to date on the progress of the car repairs.

Excellent communications and they did exactly what they said they would do, when they said they would do it. Very, very happy!

My car was repaired by DLG through Direct Line Insurance after a foreign tipper truck caused severe damage to offside front wing, bumper and bonnet. DLG took just a week before returning my car looking like new - you would never have known it had been damaged; having been repaired and cleaned inside and out thoroughly. They kept in contact to update the status of repair and everyone I spoke to was professional, friendly and helpful. Definitely a business to recommend (rare in the car industry).

They picked car up very quick and kept me informed and returned car very quickly

My insurer is Direct Line with DLG the preferred repairer I can only describe a recent claim with DLG carrying out works on my car as something close to a personal service with my car being collected from my home and delivery following completion of works at a designated date and time slots. Add to this with DLG coordinating with the hire car company providing me with a replacement car, to ensure timely delivery and collection from my home. No phone calls from me to DLG to arrange all of the above but the reverse with DLG staying in touch via calls and messaging to track the works. Simply an awesome service experience!!

Kept me informed all the way through and car was complete a lot quicker than I expected. Brilliant service

Seamless and perfect repair

The service from this garage was fantastic from start to finish.
They collected my vehicle on time, & delivered it back to me in pristine condition when they said they would.
I was given regular updates on the progress of repairs to my vehicle.
Thank you so much DLG

Fast service, good communication and friendly customer service

Great service from pick up to return of car. Was always kept updated on progress of repairs.
Car was repaired perfectly.

Excellent company. They really carve about the quality of their work

Good efficient service

Great job repairing damaged door and side panel. Beautiful paint job and valeted so it all matches. Honestly, I couldn't tell it had been repaired. This was an insurance job but I would seriously consider using this company if I had to pay.