Excellent service, Superb customer service, very nice work really I can’t fault you. My car was picked up from home and returned back to my home , what a great service .i will definitely recommend you... See more
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Perth DLG Auto Services Repairs to Audi Q3 Quattro TDI JSL 20. Right from the start the staff were polite & provided all information.Towards the end one minor complaint was dealt with professionall... See more
I was contacted by DLG just after speaking to my insurer and arrangements put in place to bring a courtesy car and take my vehicle away within 48 hours. I was kept fully informed of the progress of t... See more
Company replied
The repair itself was excellent but when the car was returned there was no power. The battery had been run down and not recharged
Company replied
Company details
Written by the company
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Contact info
Friarton Bridge, Friarton Road, PH2 8DD, Perth, Scotland, United Kingdom
- 0345 877 6922
4.4
Excellent
228 reviews
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They kept me in the loop the whole time…
They kept me in the loop the whole time and did a very good job on my car after a camper van ran into it whilst stationary.
I am vey grateful for all their excellent work.
October 23, 2023
Unprompted review
Excellent service
October 25, 2023
Kept informed
Picked vehicle up, phoned an hour before arriving and kept me informed and made excellent job
October 25, 2023
Professional service
October 4, 2023
Good service.Kept well informed from start to finish…
Kept well informed from start to finish and made me feel at ease all the time. Work started when they said and finished when they said.
September 11, 2023
Organisation for pick-up and delivery…
Organisation for pick-up and delivery was excellent.
Repairs carried out to a high standard
September 14, 2023
Repair to car
After I contacted the insurance a member of staff contacted me from DLG Auto Services and explained the process.
My car was collected at the time arranged. While the car was in the garage I was contacted both by text and phone to keep me updated on the progress of the repair.
The car was delivered at the arranged time. The driver contacted me to let me know he was about an hour away.
I found the company & staff I contacted very professional.
September 14, 2023
Kept me up to date with my repairs
September 5, 2023
Great customer service and repair.
Had my car repaired here and the communication from them was outstanding. They kept me updated by phone calls and texts and everything was explained to me clearly. My car door has been repaired with no trace of the damage and I’m a very happy customer.
August 7, 2023
Friendly effecient service
August 31, 2023
Unprompted review
Great service
Great service. Plenty of updates on progress to car repairs. Staff couldn't be more helpful any time you call them.
August 28, 2023
Professional Service From Perth
I had no problems - the drivers who came for pick-up & return were brilliant... very professional, polite & helpful.
My repairs were completed to a high standard too...
Overall, I am delighted!
August 22, 2023
Excellent communication
Excellent communication. Fixed car as quick as they could. Excellent job done
August 22, 2023
Customer service was really good
Customer service was really good, Speed of repair was very good. Only downer is 2 parts that should have been replaced weren’t and were still damaged when vehicle was picked up, also still had paint from the other vehicle on them. Was rectified with no issue just annoying that something so obvious was missed. Overall the repair was good and I am pleased with what has been done.
August 14, 2023
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