DLG Auto Services - Perth Reviews 222

Excellent communication.
Great repair. Car returned spotless.
Would highly recommend.

Good communication by phone and text.
Repairs were of a high standard.
On return car immaculate inside and out.

Good communication. Great quality repair. Polite service.

Staff picking up and delivering car were very helpful and friendly. Communication with company was easy and we were updated on progress. Car was delivered clean and well finished. Very happy with company.

Good communication, good service, polite and helpful staff.

Really informative, pleasant staff who kept me up to date on my repair. Repair was dealt with very efficiently and I would definitely recommend these guys.

Frequent text updates were very helpful. I always felt like my car was being taken care of and although the parts took ages to come (2 & Half months!) the end result is fantastic.
My car was even taken and collected from annual service to ensure I didn't breech the terms of the service plan - outstanding!

very good and quick .notified all the way through the process

Well organised pick up and kept updated on vehicle repair status. Well informed when car was ready to return.

Great service, quick repair and always kept up to date with how the repairs process was going.

excellent customer service from start to finish

Excellent service.

Perth DLG Auto Services Repairs to Audi Q3 Quattro TDI JSL 20.
Right from the start the staff were polite & provided all information.Towards the end one minor complaint was dealt with professionally by there staff. Delighted with the finished job

Excellent, friendly service, with helpful updates on progress of our repair. Returned car to us, clean inside and out, in as new condition.

Great service when my car needed repair. I was kept informed of the progress and staff were very polite and courteous and went over and above to accommodate to collect and deliver my car with least disruption.
I would highly recommend DLG Services in Perth.

Good: The repair quality. Communication from repairer once they had the car.
Bad: 1. Booking-in date was later than insurance company had indicated (DLG said the insurance company, Churchill, should never have given me a date) 2. 1st attempt at pickup was arranged by phone the previous evening for "next day afternoon, and as late as possible". The driver arrived at 11.30am and tried contacting my mobile till 12.20 when he gave up and retuned to base. My wife's mobile had been given as a backup to mine but she was never called at all. 3. The courtesy car delivered was filthy (driver apologised). 4. By the time our repaired and cleaned car was delivered the 80 miles back to us, it too was filthy outside (should at the very least have been put through a car wash).

Freindly and helpful staff and repair carried out with excellent workmanship.

The staff were helpful and understanding considering the 5 months or so for the spare parts to arrive. The restoration was a very good job, I'm pleased.

Great communication and a professional repair. Thanks.

Very well organised repair, kept fully informed at all stages of the repair. Car was returned in immaculate condition, looked as good as new. Highly recommended company.