Having driven for many years and never had an accident, I was very nervous about having my car repaired and got very anxious with the thought of arranging the process. I cannot speak highly enough ab... See more
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Would highly recommend this Company they took charge of everything from start to finish very friendly courteous service. Kept me informed about collection delivery and ongoing repairs. Car came back i... See more
Excellent service throughout. My car was collected, repaired as new & returned on time. It was also washed & valeted. I was kept informed at all stages of the process & everyone I met or spoke to was... See more
Great, friendly, courteous staff. Car was collected on time. I was kept updated on repairs and as I had a hospital appointment the day it was due to be returned I was able to collect it and have it s... See more
Company details
Written by the company
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Contact info
Lock Lane 15, CV34 5AG, Warwick, England, United Kingdom
- 0345 878 5599
4.7
Excellent
500 reviews
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My car was repaired at DLG after it was…
My car was repaired at DLG after it was hit by a drunk driver. The work was fantastic! My car came back extremely clean inside and out. The delivery people were also very good. Fantastic service. Thank you.
October 3, 2025
Unprompted review
my car was scratched very badly and…
my car was scratched very badly and when I receive my car after repair unbelievable because they do fix it my car very very very properly there is the good staf and respectful
October 14, 2025
Unprompted review
Happy customer
Communicated well, quick turnaround for repairs, proactively ordered parts in advance. Overall very happy with the service received.
September 26, 2025
Unprompted review
Great service
Great service. Always contacting and updating. Completed all the repairs before time. Kind, helpful and reliable.
September 27, 2025
Unprompted review
Very friendly and efficient
Very friendly and efficient. The work was carried out very quickly and to a high standard. Highly recommended.
October 14, 2025
Unprompted review
Excellent repair work
Would highly recommend this Company they took charge of everything from start to finish very friendly courteous service. Kept me informed about collection delivery and ongoing repairs. Car came back immaculate would not have known it had been in an accident paintwork was excellent. Well done DLG would recommend to anyone. Thank you.
October 6, 2025
Unprompted review
Amazing service
October 4, 2025
Unprompted review
We dealt with a centre in Perth and…
We dealt with a centre in Perth and Warwick. Both were extremely helpful. And our car was returned very quickly.
September 18, 2025
Unprompted review
Recommend
No problems at all. Very good service and would certainly use again.
September 29, 2025
Unprompted review
Fabulous service
Car came out looking beautiful, amazing job and great communication
Would never believe it had been in an accident
September 26, 2025
Unprompted review
Vauxhall Astra Bumper Repair - Sept 2025
DLG Autos carefully collected my car from my driveway in Leicester and popped it on a vehicle transporter to the garage in Warwick. I was told that I would be contacted by their damage assessor with an update within 24 hours. The call came the same afternoon and I was told I would have my car back within 2 days. True to their word they dropped it back to me, repaired and 'valeted' the very next afternoon - it was only a small bumper repair after all.
If I could give a 4.5 star rating I would, as I only deducted half a star because of the expectation that my car would come back beautifully 'valeted'. It was a cursory clean rather than a full valet. However, that aside, I can't fault their communication or their repair, which is fully guaranteed for 5 years.
September 22, 2025
Unprompted review
Very experienced staff friendly even…
Very experienced staff friendly even when came to pick up respected what I said n even at delivery kept me informed so happy with this company keep it up
September 18, 2025
Unprompted review
Good customer service
Good customer service. Was kept upto date with repairs and timescales.
September 15, 2025
Unprompted review
Great experience
Great experience. Good communication from start to finish. Car looked perfect when returned.
September 15, 2025
Unprompted review
Simple process and good communication
Simple process and good communication. Repairs appear to be of a good standard.
September 24, 2025
Unprompted review
Great from start to finish!
Great from start to finish; fast service (including a valet) and friendly, helpful staff
September 22, 2025
Unprompted review
Pleasant and friendly staff
Pleasant and friendly staff. Helped me feel comfortable and at ease.
The staff did an excellent job
I did reply before
September 19, 2025
Unprompted review
First class service
First class service, responsive and cannot fault them whatsoever.
September 22, 2025
Unprompted review
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