Having driven for many years and never had an accident, I was very nervous about having my car repaired and got very anxious with the thought of arranging the process. I cannot speak highly enough ab... See more
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See what reviewers are saying
Would highly recommend this Company they took charge of everything from start to finish very friendly courteous service. Kept me informed about collection delivery and ongoing repairs. Car came back i... See more
Excellent service throughout. My car was collected, repaired as new & returned on time. It was also washed & valeted. I was kept informed at all stages of the process & everyone I met or spoke to was... See more
Great, friendly, courteous staff. Car was collected on time. I was kept updated on repairs and as I had a hospital appointment the day it was due to be returned I was able to collect it and have it s... See more
Company details
Written by the company
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Contact info
Lock Lane 15, CV34 5AG, Warwick, England, United Kingdom
- 0345 878 5599
4.7
Excellent
500 reviews
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Happy customer
I was happy with the overall service of DLG autoservices. The communication was frequent and consistent, the repair was great and my car was clean inside and out on collection.
July 17, 2025
Unprompted review
Very good communication
Very good communication, quick and reliable repair. My car was repaired very well and returned very clean.
July 14, 2025
Unprompted review
Very HAPPY with work and communications…
Very HAPPY with work and communications 👌
July 17, 2025
Unprompted review
Great job
Service was very good, kept updated all the way through, excellent repair, just awaiting a small part to complete
July 9, 2025
Unprompted review
Help when needed
At a time of great stress I was greeted with a happy sounding voice with great empathy. With all my dealings with DLG Warwick I continued to receive this excellent service.
July 22, 2025
Great service
Great service, kept us updated and speedy return of car looking perfect. Very pleasant friendly staff
July 10, 2025
Unprompted review
Brilliant service
Brilliant service, kept me upto date with vehicle pick up and drop off. My car was repaired very quick too.
July 7, 2025
Unprompted review
No Hastle Service
Really easy to deal with. Quality repairs done quickly. Communication was great. No Hastle Service
July 17, 2025
The repair was outstanding however when…
The repair was outstanding however when I got my car back I found some scratches on the back light, looks like it’s been scraped on a hard floor.
July 14, 2025
Unprompted review
Excellent servicar repairce from start to…
Excellent service from start to finish,from first phone call to arrange collection of my car. Pick up,repair and return of my vechile was first class.Would highly recommend their services
July 17, 2025
Excellent people and my car looks like new
Everyone I dealt with was helpful friendly and sympathetic. They kept me informed and did exactly what they said they would. Like Ronseal - exactly what it says!!
July 10, 2025
Just one thing
All great apart from the interior being very dusty due to the work that had been done
We’d of expected the car to be cleaned internally.
The repair itself all sorted
Kept me updated
July 11, 2025
Unprompted review
Excellent service from start to finish
Excellent service from start to finish. I was kept fully informed at each stage of the process. Friendly and courteous staff both on the phone and when my vehicle was collected by Georgia and returned by Richard. I can highly recommend this business.
July 10, 2025
Unprompted review
great communication and a speedy…
great communication and a speedy service with great quality of repair
July 10, 2025
Very Happy with repair and service
Very Happy with repair and service, professional and efficient, nothing was to much trouble
June 26, 2025
Unprompted review
Great communication and service
Great communication and service. Would highly recommend
July 1, 2025
Unprompted review
Excellent paintwork
Excellent paintwork, speedy and courteous pickup and drop off. Recommended.
July 10, 2025
J Rackliff
The contact from the repairers was first class from start to finish. They informed me of the progress with the repair constantly. The standard of the repair was excellent.
July 10, 2025
The vehicle LD67TKT came back in…
The vehicle LD67TKT came back in excellent condition excellent service , the only downside is that I do not have a smart phone so I cannot click on the link provided and I cannot reply to any texts sent , please take this into consideration in future Mr C G Tate
June 26, 2025
Unprompted review
Good Service
My car for repairs was collected from home and delivered back after a week. My calls were answered straight away and the staff on the other side were very friendly and helpful. I was very satisfied with the service they provided
July 3, 2025
Unprompted review
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