Having driven for many years and never had an accident, I was very nervous about having my car repaired and got very anxious with the thought of arranging the process. I cannot speak highly enough ab... See more
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Would highly recommend this Company they took charge of everything from start to finish very friendly courteous service. Kept me informed about collection delivery and ongoing repairs. Car came back i... See more
Excellent service throughout. My car was collected, repaired as new & returned on time. It was also washed & valeted. I was kept informed at all stages of the process & everyone I met or spoke to was... See more
Great, friendly, courteous staff. Car was collected on time. I was kept updated on repairs and as I had a hospital appointment the day it was due to be returned I was able to collect it and have it s... See more
Company details
Written by the company
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Contact info
Lock Lane 15, CV34 5AG, Warwick, England, United Kingdom
- 0345 878 5599
4.7
Excellent
500 reviews
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Excellent service
Excellent service. I can't thank you enough for the good job you've done to my car. Everyone I was in contact with was very professional, polite and kind. My car was collected and then delivered as arranged. My car looks like new. Thank you everyone, you are a great team.
July 1, 2025
Unprompted review
Great service
Great service from start to finish. Kept me informed on what was going on with my vehicle. Very fast turn around
June 28, 2025
Unprompted review
The communication was excellent
The communication was excellent
The standard of work was exceptional she looked like a brand new car.
The chaps who collected and delivered were really good too.
From a bad experience with the crash it has turned out to be a great experience to get the works completed. Thank you
June 26, 2025
Unprompted review
Fantastic service.
Fantastic service.
My car was collected on a low loader so as not to affect my mileage.
Communication was excellent with every part of my repair.
Would highly recommend.
June 24, 2025
Unprompted review
Excellent customer service especially…
Excellent customer service especially both driver's upon collection and return.
The service kept me updated every step of the way.
June 16, 2025
Unprompted review
best best best best
July 2, 2025
Unprompted review
It’s an excellent service.
It’s an excellent service.
My has been repaired ahead of the time. The company provided a courtesy replacement car. They collected and delivered my car from my home address. As far as can judge after just few weeks the quality of the fix is very high.
June 1, 2025
Unprompted review
Great communication throughout the…
Great communication throughout the process and my car was repaired in a more than satisfactory time scale
June 30, 2025
Unprompted review
Excellent service
Excellent service, quick, easy and efficient. All involved were Friendly and Polite. Thank You
June 16, 2025
Unprompted review
Good experience ..quality repair
Kept well informed of progress. Pick up and return of car onetime and repair to a high quality.
June 20, 2025
Unprompted review
Car paintwork repaired to an excellent…
Car paintwork repaired to an excellent standard. Car was collected from my house and courtesy car delivered at the same time. Car was returned and courtesy car collected at the same time just a few days later. Excellent and convenient service.
June 24, 2025
Unprompted review
My car was repaired did a great job…
My car was repaired did a great job very pleased with the work thanks a lot Barbara Estwick
June 27, 2025
Unprompted review
Car went in looking very neglected and…
Car went in looking very neglected and came out looking like new. Very pleased.
June 13, 2025
Unprompted review
A good experience
DLG were my insurance companies choice. Things went smoothly from start to finish. Communication was excellent and my car looks good again.
June 20, 2025
Unprompted review
Very informative and kept me in the…
Very informative and kept me in the loop throughout the repairs! Highly recommended!
June 2, 2025
Unprompted review
A partnership: Communication and quality.
The communication between this company and my self was constant. I was kept up to date with my car repair status.
My vehicle has had the highest quality work.
Thank you all,from the first telephone call and introduction,to the work carried out,and the cheerful return of my car to me,
June 11, 2025
Unprompted review
Great job on my Honda civic and dealt…
Great job on my Honda civic and dealt with it swiftly,thanks DLG Auto
June 10, 2025
Unprompted review
Hassle free . Nothing too much
From collection and providing curtacy car and returning my repaired car fantastic
June 2, 2025
Unprompted review
Wow what a service Always informed if…
Wow what a service Always informed if status and progress Hreat collection driver very pleasant
Repairs done efficiently and effectively then return delivery also excellent
Well done !
June 6, 2025
Unprompted review
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