Having driven for many years and never had an accident, I was very nervous about having my car repaired and got very anxious with the thought of arranging the process. I cannot speak highly enough ab... See more
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Would highly recommend this Company they took charge of everything from start to finish very friendly courteous service. Kept me informed about collection delivery and ongoing repairs. Car came back i... See more
Excellent service throughout. My car was collected, repaired as new & returned on time. It was also washed & valeted. I was kept informed at all stages of the process & everyone I met or spoke to was... See more
Great, friendly, courteous staff. Car was collected on time. I was kept updated on repairs and as I had a hospital appointment the day it was due to be returned I was able to collect it and have it s... See more
Company details
Written by the company
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
Contact info
Lock Lane 15, CV34 5AG, Warwick, England, United Kingdom
- 0345 878 5599
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Great communication and fast service
Great communication and fast service. Would recommend
Very pleased with the repair on my car
Very pleased with the repair on my car. Good communication throughout.
My Lexus car was repaired
My Lexus was repaired within few days. And the repair was done perfectly top notch plus return to me gleamley polish and clean.
Great service…
Great service from pick up to return and work looks to be of an excellent standard.
Staff helpful and pleasant
My insurance company directed the…
My insurance company directed the repair of my car. DLG team were swift at their response to pick up my car and the repair was 5 star across the board. Customer service was exceptional and also had issued me a courtesy car too. I will highly recommend them to any one.
Absolutely brilliant
Absolutely brilliant, timely, friendly service, top notch.
May use AI-assist with repliesRead more
What was done was very good but …….
Everybody I spoke to was helpful and knowledgable and the repair work completed is very good and the car was returned clean. However some damage on the underside of the car was missed otherwise the rating could have been five stars.

Reply from DLG Auto Services - Warwick
DLG Auto Services acted efficiently
DLG Auto Services were appointed by my insurers to handle the repair to my car. A temporary replacement was provided very efficiently. The nature of the repair necessitated the services of the Main Dealer but DLG kept me informed throughout.My car and the courtesy car were exchanged efficiently.
Had a great experience with these guys
Had a great experience with these guys. We had a no fault accident. They booked our car in and they kept us upto date up until the car was ready and returned. Thank you! The work was done well too!
Experience was seamless.
Experience was seamless.
My insurance company dictated the repair and respray was done by DLG Auto Services. Contact was made very quickly by them and the repair booked in. Replacement car provided with no problem by a very friendly, chatty man. You can see progress of repairs with their online portal for which they provide a link. My car was returned on a low loader and had been cleaned inside and out. Repairs to dents and paintwork appear flawless. Recommended.
After an accident in my notability car…
After an accident in my notability car DLG were appointed to do repairs they were very informative of all what was going to be done after it was picked up and accessed.The repairs were done sooner than the estimated time (even though I was given courtesy car.)
The repairs were done to a very high standard and my car came back cleaned and looking like new.
Very happy with the outcome.
A perfect repair to my car
A perfect repair to my car. Collection and delivery were very smooth. Top class work
Excellent communication
Excellent communication, repairs were done very well, but it did take a while. Estimates for time of completion served to raise hopes that were then dashed as new parts were discovered to be needed- this happened a few times so that there was a month difference between first estimate of completion and actual completion. However, staff always available and helpful and courteous on phone, repairs have been done well, courtesy car was good, delivery drivers were efficient, clear, and very pleasant.
Very good sever and job completed with…
Very good service and job completed with great paint work finish
Excellent service car was picked up…
Excellent service car was picked up early morning was kept informed about the progress of my repair delivered back to Me early morning and very happy with the repair would definitely recommend them
Very impressed with the quality of…
Very impressed with the quality of workmanship and the quickness that my car came back to me right from the courtesy car being delivered to the information about the work being done very impressed
Great Service
This company was selected by insurance firm and i can say well chosen.
They kept me informed from pre-collection to redelivery of my car.l by text and phone.
I knew what was brunf done, had bern done, replacement parts and paperwork to back it up.
I would recommend them.
DLG have made an excellent job on my…
DLG have made an excellent job on my car
The communication with them was also excellent
Body repair…
Collected my car for a body repair promptly and kept me informed of the repair and completed work date.
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