Doggykings Reviews 

5,003
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,449 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality of products, highlighting their durability, warmth, and waterproof features. Many also appreciate the thoughtful design, like integrated harnesses, and how well the items fit their pets. Conversely, a small portion of people felt that delivery times were often long, sometimes weeks, with limited tracking. A common issue was product sizing running small, frequently requiring exchanges. Some reviewers also reported dissatisfaction with customer service, citing ignored communications or difficulties with refunds, and a few noted faulty zippers.

What people talk about most

Product

People report positive experiences with product quality, with many reviewers praising the good quality and... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported issues with incorrect sizing, with... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many expressing frustration over long wait times,... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the helpfulness... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First jacket I ordered was far too small. I asked how to return it and was asked instead to send my dog’s measurements and a photo of the original jacket on my dog. The staff were helpful and the re... See more

Rated 4 out of 5 stars

Initially a tricky start with half the order missing. Communication started poorly with AI replies but persistence paid off eventually and once people were involved the problem was fully resolved. T... See more

Rated 4 out of 5 stars

Lovely coat. Bit snug (largest size on 30kg staff cross). It looks great. Unfortunately my dog refuses to move once I’ve put a coat on him. Strange boy but he just stands there and won’t walk. Th... See more

Rated 3 out of 5 stars

We already had products from doggyking so we knew the quality was really good. We saw the offers on Facebook so we ordered another coat for our sweet little boy. That's the good part. Unfortunately th... See more


Company details


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3.8

Great

TrustScore 4 out of 5

5K reviews

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3.8

All reviews

(5,003)

1,413 reviews in the last 12 months

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Rated 4 out of 5 stars

The dog coat is great

The dog coat is great, and quality is exceptional. My dog loves it. I had problems with the courier who lost my parcel and it took a while to confirm that the coat had indeed been lost. Doggy Kings customer service were able to investigate and send a replacement coat.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

GREAT PRODUCTS AS WELL AS 5* SERVICE!

Just before Xmas 2025 I ordered a no-pull Harness for my very naughty PARSON RUSSELL who managed somehow to lose/damage her velcro name tags in January when chasing rabbits through thick bramble.
I immediately contacted Customer Services and they indicated £8 for replacements, which I paid via PayPal but I was not sent any order acknowledgment?
I got back to Customer Services and was lucky to find Paul who quickly solved my problem, and later even provided me with a Tracking Number when my order had not arrived after 2 weeks.
I received 2 lovely harnesses complete with tags at the beginning of February and would like especially to thank Paul of Customer Service for his exemplary, efficient and courteous service.

February 5, 2026
Unprompted review
Rated 2 out of 5 stars

£5 charges for return / £10 to exchange

I have a cockapoo I ordered the 3XL per the sizing chart and was too small.
They wanted to charge me £5 for the return and a further £5 for a new size.
Or £5 deducted from my refund.
It took so long to conclude that they have now denied my return, so now I’m left with a coat too small. Would not recommend.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

I love these!

I love these! So does my dog! They keep her warm and dry and are true to breed size - don't go bigger or they will swamp your dog. I make that mistake! These coats make winter bearable! Couldn't have got through winter without one! They are well made and warm and strong! Well done Doggie Kings!

January 20, 2026
Unprompted review
Rated 4 out of 5 stars

Great harness

Great harness. Only reason for a 4 is because the velcro labels dig into the side of my pup. Great customer service and just a shame that they don't offer more products, because I'd certainly buy a collar from them!

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

I had ordered the incorrect size n once…

I had ordered the incorrect size n once I contacted Doggykings they sent me the next size up … there was no hassle about getting another one n they replaced it free of charge..
First company in a long time do as they say n advertise…,,
💯 happy about my shopping experience with doggy kings .

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

The coat is excellent and great value…

The coat is excellent and great value for money. But I have been most impressed with the customer service. They have answered my emails within 24 hrs and have been friendly, knowledgeable and supportive.

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great product and well made.

Order 2 sizes as i have a puppy and knew he would grow. I ordered a small and a Medium size. The small fitted but was very tight and hard to put on. The Medium was a better fit. I contacted Doggy Kings to exchange the Small. They were very accomodating and I only had to pay £5 for a replacement (size Large) which was the cost of postage. They told me to keep the Small as it would cost me too much to send back. The products themselves are very well made and are easy to put on.
I would highly recommend this company and their products as well as their customer service.

January 23, 2026
Unprompted review

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