Donna Wilson Reviews 75

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I always love looking into Donna's world, the objects are cute without being sickening; although they are funny they have a dignity of their own, a bit like my Scottie.The colours are nice and subtle... See more

Company replied

Rated 4 out of 5 stars

Delivery was efficient and in the main everything was fine. I do like Donna Wilson's 'creatures', having bought one previously. However when Barry Bear arrived he did have a grubby mark on his leg bu... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered from Donna Wilson a few times and everything is always good quality and nicely packaged

Rated 5 out of 5 stars

Not only do they make really beautiful, stylish and long lasting products, but the customer service is incredible. We had a very small issue with a pin badge (we've bought lots of things in the past a... See more

Company details

  1. Home Goods Store
  2. Clothing Store
  3. Knit Shop

Information provided by various external sources

Cosy cushions, cheerful ceramics, curious knitted creatures and other odd objects, designed by Donna Wilson to make you smile. Free UK returns + delivery over £75. We ship worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

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Rated 5 out of 5 stars

I’ve been a fan of donna Wilson for…

I’ve been a fan of donna Wilson for several years now and I love her colorful unique designs and thoughtful creativity as well as quality of all her products. Every customer issue I’ve had was taken care of professionally and addressed in a timely manner. I’m always looking forward to the new designs! Thank you Lottie for your help as well! I love my purple sweater from the collaboration with Mushroom. Recently purchased a knitted sweater as well and I can’t wait to wear it. I also love my totem scarf!

September 5, 2020
Unprompted review
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Reply from Donna Wilson

Thanks so much for your lovely review, Kristen! It's almost sweater weather here in London :)

Rated 4 out of 5 stars

Really liked the mushroom neck warmer

Really liked the mushroom neck warmer. Looks great on. But the grey Egbert elephant creature had eyes a bit apart on your website, and right next to each other when it arrived. The pink version looks like this on your website, but was not what I wanted.

Your creations are lovely and so nicely made. Have enjoyed all my other purchases. I will be exchanging or returning Egbert.

Thank you.

August 18, 2020
Unprompted review
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Reply from Donna Wilson

Thanks for your review, Shawn! Re: Egbert, as our creatures are all hand-made, they're all unique and the embroidery can vary a little. My colleague Lottie has emailed you, as we should be able to embroider up a new Egbert for you to match the one in the photo :)

Rated 5 out of 5 stars

Thank you for the beautiful items

Thank you for the beautiful items! Postage was quick even with covid delays and the online service was great and response to customer was prompt and friendly. I can’t wait for my next order!

July 31, 2020
Unprompted review
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Reply from Donna Wilson

Thank you so much for your review, Rebecca! We're glad Lottie could help you and that your order arrived on time :)

Rated 4 out of 5 stars

Cosy up with Donna Wilson knitwear!

I purchased a fab cosy lambswool jumper in the sale - great design, perfect colours and a great way to look forward to a change in the seasons :)

July 29, 2020
Unprompted review
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Reply from Donna Wilson

Thanks for leaving a review - here's to sweater weather!

Rated 5 out of 5 stars

Lovely skirt

Lovely skirt, the print and cut are just gorgeous! I’ve some of DW tableware and a pillow but this was my first time buying something wearable and I love it.

July 28, 2020
Unprompted review
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Reply from Donna Wilson

Thanks for leaving us such a lovely review, Luisa! Enjoy your new skirt x

Rated 5 out of 5 stars

Beautiful item

Beautiful item, even better than it looked online. Beautiful and sustainable packaging. Couldn’t be happier with my purchase.

July 26, 2020
Unprompted review
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Reply from Donna Wilson

Thank you so much for your review :)

Rated 5 out of 5 stars

I love Donna Wilson products 💖

Received my order very quickly! Everything was adorable and well made.
I can't wait until the fall to wear my new sweater 😀 The packaging was well done as it made it safely across the Atlantic.

July 24, 2020
Unprompted review
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Reply from Donna Wilson

Thanks for your review - so glad your sweater arrived safely!

Rated 5 out of 5 stars

Best experience and adorable products!!

I had an amazing experience with Donna Wilson ordering from the website. The website is so easy to use. I had to make an addition to my order and the customer service was beyond amazing!!! They were so kind and accommodating! And my order was delivered to the United States sooo fast!! I was amazed! And the best part was receiving the most adorable and high quality ceramics, jewelry, adorable creatures, prints and sausage dog pouch! I'm in love with anything Donna Wilson!! Thank you!!

July 22, 2020
Unprompted review
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Reply from Donna Wilson

Thank you for leaving such a fantastic review, Hilary! It's so nice to hear that your experience went smoothly and that you love the products. Our new collection will be online soon, so we hope you like that too!

Rated 5 out of 5 stars

Beautiful.

I’m totally delighted with my felt coasters. They are beautifully made, perfectly designed and arrived in such gorgeous packaging too. These are actually my second set now! I still have the set I was given 8 years ago and I couldn’t resist buying another set when I saw them on sale! They are the best!

July 21, 2020
Unprompted review
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Reply from Donna Wilson

Thanks Louise - so glad you managed to snap up some more coasters in the sale!

Rated 5 out of 5 stars

Beautiful homeware items with eco packaging

I loved both items I recently purchased from Donna Wilson. They came quickly and were beautifully packaged in fully recyclable materials which I also appreciated. Will definitely order from this great company again!

July 20, 2020
Unprompted review
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Reply from Donna Wilson

Thank you Charis - glad you like our recyclable mailers and packaging!

Rated 5 out of 5 stars

Recently bought a cushion in the sale

Recently bought a cushion in the sale. Excellent quality and style. Beautiful packaging. Quick delivery too

July 20, 2020
Unprompted review
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Reply from Donna Wilson

Thank you Carolyne! May your cushion bring you comfort for years to come :)

Rated 5 out of 5 stars

Literally LOVE everything I've ever…

Literally LOVE everything I've ever bought from Donna Wilson. Amazing quality, plus brilliant and quirky design. Top notch!

July 20, 2020
Unprompted review
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Reply from Donna Wilson

Thank you Ellie! So happy to hear you love your products x

Rated 5 out of 5 stars

Love these designs

Beautiful products, great quality with designs that make me smile.

July 20, 2020
Unprompted review
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Reply from Donna Wilson

Thanks Caroline! That's exactly what we want to hear :)

Rated 5 out of 5 stars

Donna's objects are irresistible

I always love looking into Donna's world, the objects are cute without being sickening; although they are funny they have a dignity of their own, a bit like my Scottie.The colours are nice and subtle and they are well made.
My niece gets the Cottage Cushion and my grand daughter gets the Dachsund pouch; both birthday presents

July 9, 2020
Unprompted review
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Reply from Donna Wilson

Thanks for taking the time to leave us such a fantastic review, Susan. Happy birthday to your niece and granddaughter - we hope they like their presents!

Rated 5 out of 5 stars

Always love shopping on this

Always love shopping on this. Items are always unique and beautiful in terms of craftmanship and design. Staff are always communicative if there are any issues. Gorgeous packaging!

July 2, 2020
Unprompted review
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Reply from Donna Wilson

Thank you so much for your lovely feedback and your support, Rokia! So glad you like the packaging too :)

Rated 5 out of 5 stars

Uniquely beautiful scarf

Uniquely beautiful scarf! - I will proudly be wearing this to the theatre, when they open again. An amazing artist and inspirational products. Thank you very much 🦢🖤

June 25, 2020
Unprompted review
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Reply from Donna Wilson

Thanks so much, Natasha - we hope you enjoy wearing your scarf!

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