Door2Door Student Storage Reviews 63

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

My daughter took a year off from university, so we stored some of her belongings with Door2Door Student Storage. Quite pricey, but their offering looked good on paper. Unfortunately, communication... See more

Rated 5 out of 5 stars

Great service. All my sons Uni stuff stored until he moves into a student house in late September! Collection from Bay Campus was very easy to arrange with us being able to agree the collection time a... See more

Rated 5 out of 5 stars

The whole process was smooth and easy! Both the delivery of materials and collection of boxes went without a hitch and the two staff members who assisted were very friendly :) Responses via email were... See more

Company replied

Rated 5 out of 5 stars

If I could give 10 stars I would! Every aspect of this process of packing up my daughter’s belongings for summer storage was easy. Website booking, communication, quality of boxes, supplies provided,... See more

Company replied

Company details

  1. Storage Facility

Written by the company

We make Student Storage simple. No hidden charges. Our prices include everything. Great service.


Contact info

3.2

Average

TrustScore 3 out of 5

63 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Good service, but communication could be better

I am generally very happy with this company. They offer exactly the service I need for quite a good price. However, their communication isn't the best and left me a bit anxious about whether my boxes will actually be delivered, as they didn't let me know in advance. But eventually, I got them exactly on the day I ordered!

July 17, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. All my sons Uni stuff stored until he moves into a student house in late September! Collection from Bay Campus was very easy to arrange with us being able to agree the collection time after 1pm to give us time to pack. Packing materials recommended as very good quality. Will be using again next Summer! Thank you.

May 19, 2023
Unprompted review
Rated 1 out of 5 stars

Worst Student Storage in UK

Terrible Student Storage service in the UK. DO NOT USE THIS SERVICE. I was a student in Cardiff packing my items for storage and on the day of collection (July 2022), i was not given a time slot but rather 10 hours of waiting for the driver to come collect and now in Sept 2022 I requested for re delivery on the website and it stated 5 day delivery but its been almost 6 days with no update. All they can say is “You should receive your time slot on the day of delivery” Terrible service ran by rude people when talking on the phone

October 2, 2022
Unprompted review

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