Dorset Chauffeur Reviews 112

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent communication before pickup. Driver Bart arrived 5 minutes early, which for me was bang on time. Very smart.driver and nice clean car. Arrived at Ocean Terminal as planned, very smooth tri... See more

Rated 5 out of 5 stars

I have used Dorset Chauffeur several times now for both work and personal travel and have always been happy with their service. The online booking is easy and follow up email confirmation and subs... See more

Rated 5 out of 5 stars

Dorset Chauffeurs are first class! We’ve been using them for business for a several months now and always had top class service from reliable drivers including Bart, Tom, Josef and many more! They eve... See more

Rated 5 out of 5 stars

What an amazing company. Everything worked perfectly. Super professional drivers (two long journeys). Polite and considerate despite very unsociable hours. Clean, comfortable and spacious cars. Could... See more

Company details

  1. Transportation Service
  2. Airport Shuttle Service

Written by the company

Dorset Chauffeur offer an exclusive service for both business and personal clients and are ready to provide the very best door-to-door luxury transport solutions. Take the hassle out of your journey by using our door-to-door private hire service, whether you require an airport transfer, travelling to a cruise port, seaport or train station. Based in Dorset but extensively covering the entire United Kingdom, we provide a reliable and professional chauffeur service to private and commercial customers. Whether we are transporting you, your friends, colleagues or clients, we can guarantee travelling in both style and comfort. With our wait and return service, we can also cater for travel to and from meetings, events, weddings, restaurants etc, all booked to your own schedule. ☆ Airport Transfers ☆ Seaport Transfers ☆ Rail Transfers ☆ Business Trips ☆ VIP Events ☆ Wedding Car Hire


Contact info

4.9

Excellent

TrustScore 5 out of 5

112 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Very good driver. Just what we needed after flight home & super comfy Mercedes. Highly recommend & will definitely use their services again.

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service, great experience!!

I’m shocked how god and responsible this service is. Definitely my best experience. Amazing service. Lady on the phone was just great, so helpful and polite even when I messed up my pick up point 🙈 driver on the time and proper gentleman. Definitely recommend and I will definitely use this service again. Thank you for great work.

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

I've just arrived back from 2 very long flights from Australia, booked Dorset Chauffeur whilst out there. it was very easy to book, great communication and reminders once booked and great communication when I landed. My flight was almost an hour early but Bart was there early too, just a shame the gate for the plane wasn't ready and my bag took so long to come through.
Bart was waiting in the arrivals hall exactly where he said he'd be.
As a female travelling on my own, I always get a bit anxious but Bart is lovely and we had a great chat all the way home.
I would highly recommend, very professional, friendly and polite.

March 10, 2023
Unprompted review
Rated 5 out of 5 stars

Would not hesitate to recommend

Easy to book - Very professional smooth running service.
Drivers punctual, polite and helpful.
Cars spotless.
We used this company to take us to and from Gatwick Airport from Bournemouth.
Will use from now on.
Would not hesitate to recommend.

February 25, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I have used this company a few times, and like the other reviews they are reliable, professional, and the cars are always immaculately clean. I will not use another service. Communication is fantastic they confirm everything via email and then send you prompts when you are due to be picked up and will confirm your driver and their contact number. Matt my driver message me to confirm he was at the airport waiting Rates are also great !

March 4, 2023
Unprompted review
Rated 5 out of 5 stars

Holiday of a lifetime

We returned yesterday from a 24-day holiday to South Africa. We chose 'Dorset Chauffeur' as our means of transfer to/from Heathrow Airport from our home in Broadstone, Dorset. We had not heard of this company, but their reviews were good and their rates competitive; however we were a little anxious as to whether they would meet our hoped for expectations. We needn't have worried because from the point of booking to our arrival back home they couldn't have been more efficient.
- The initial booking requirements for both journeys - there and back - were taken over the phone, which were then emailed back to us for checking.
- One week before pick up (both outward and return) we were emailed reconfirmation details.
- The day before pick up reconfirmation was sent again advising the name of the driver.
- The driver confirmed directly with us, both outward and return on the day - that he was in place at our journey start point.
- Both drivers were smart, polite and efficient, drove professionally and were happy to allow comfort stops. Their vehicles were luxurious, clean and tidy.
- Payment was not requested until the completion of each journey, and the driver carried the equipment to accept electronic payment for the service.
- Altogether excellent service, and I would have no hesitation in recommending this company.

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

What outstanding service.

What outstanding service.
Communication was excellent from booking to drop off.
My driver Alexandra was waiting for me, a quick phone call after collecting my luggage and picked me up within 10mins.
Will definitely be using again

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Prompt and efficient service

Prompt and efficient service , nothing too much trouble,from the lovely lady on the phone to the professional drivers all very courteous and Kind , very knowledgeable. Wouldn't hesitate to recommend. Really competitive prices. Thankyou Dorset Chauffeur services .

February 17, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Amazing Service, Dorset chauffeur kept us fully informed with giving us details of the driver and contact number a day before the pick up. Driver arrived on time with a very nice clean vehicle with a very friendly professional driver. ‘David’

February 15, 2023
Unprompted review
Rated 5 out of 5 stars

Promptly on time

Promptly on time, accurate estimate of arrival time, relaxed atmosphere and pleasant driving; efficient, friendly and very polite driver. Would definitely use this company’s services in the future and recommend them to all my friends.

February 10, 2023
Unprompted review
Rated 5 out of 5 stars

Great service as usual

Great service as usual. Tom was waiting for me in the terminal despite my flight arriving 30 minutes early. He texted me to keep me up to date and was easily spotted holding my name card as I came through. The car was comfortable, bottled water was provided and the journey was smooth. Tom was super friendly and I appreciated his offer of a comfort break en route! Already booked them again for Monday morning!

February 9, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look