Danny came when he said and was very friendly and efficient. He fixed the underfloor heating manifold. I had been told previously that I would need a new one. He seemed very genuine and clearly an exp... See more
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Review summary
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Reviews shaping this summary
Had boiler serviced by Patrick. He was punctual, polite and extremely knowledgeable. Had noisy radiator on start up, after service very much quieter. He also provided me with a DPB pen - regular pen o... See more
Company replied
From start to finish Dan and James were brilliant and I couldn’t rate them highly enough. Professional and friendly and excellent at explaining everything. Boiler, gas fire and underfloor heating al... See more
Company replied
Would have no hesitation in recommending this company. Jim and Danny are very helpful, very pleasant and even tidied up after themselves. Brilliant job in fitting our new air-conditioning unit. Many t... See more
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Company details
Written by the company
We provide plumbing and heating services in Scarborough, North Yorkshire and the Surrounding areas
Contact info
16-18 Falsgrave Road, YO12 5AT, Scarborough, United Kingdom
- 01723313404
- info@dpbplumbing.co.uk
- dpbplumbing.co.uk
4.9
Excellent
264 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great service,came on time
Great service,came on time, friendly and very helpful, brilliant job
September 9, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your kind feedback! We’re so pleased to hear you were happy with the service, punctuality, and the job carried out. Your support means a lot to us, and we look forward to helping you again in the future.
Kind regards,
Team DPB
Just had my bathroom done
Just had my bathroom done, really good experience, the two people who did it were brilliant and on time everyday.8am on the dot. Very impressed Will recommend them to my friends and family.
August 20, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your fantastic feedback! We’re delighted to hear you’re so pleased with your new bathroom and that our team made the experience a positive one. It’s great to know they impressed you with their punctuality and workmanship. Your recommendation means a lot to us — we really appreciate it.
Kind regards,
Team DPB
Central heating failure on…
Central heating failure on mother-lnlaws boiler. Struggled to get hold of an engineer.
Contacted DPB Plumbing explained what the problem was, they were at the property within one hour diagnosed the problem made safe. Received the part next day again sorted the boiler checked central heating system.
Big thanks for Dan engineer and Sue in the office arranged a service contract no problem going forward thanks to DPB Plumbing excellent service.
August 6, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind and thoughtful review.
We’re very pleased we could help resolve the central heating issue so quickly, especially in a situation involving your mother-in-law’s comfort and safety. It’s always our priority to respond promptly and provide a reliable, stress-free service.
Dan will be delighted to hear your feedback, and I’ll be sure to pass your thanks along to Sue as well. We’re glad the service contract brings you peace of mind going forward, and we’re always here if you need us.
Thanks again for choosing DPB Plumbing – we truly appreciate your trust and support.
Warm regards,
Team DPB
Patrick was Really friendly
Patrick was Really friendly, very professional, arrived on time and decent prices. He even helped me put a floor board back down which was great service. Will be using again and really hope other people do too. Would give more stars if I could! Thanks Patrick 👍 Dan Glanvill
August 4, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you, Dan, for your fantastic review! We’re so pleased to hear Patrick made such a positive impression with his professionalism, friendliness, and going the extra mile to help. I’ll be sure to pass your kind words on to him — he’ll really appreciate it. We’re grateful for your recommendation and look forward to helping you again in the future.
Kind regards,
Team DPB
Had a boiler problem
Had a boiler problem and Danny Birley from DPB came out to sort it, very good polite guy and straight into it and sorted them problem, very professional and gave straight forward advice, thanks Danny!
July 18, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Hi Conor,
Thank you so much for taking the time to leave this feedback. I’m really pleased I could get your boiler issue resolved quickly and efficiently. I always aim to provide a professional service along with clear, straightforward advice, so it’s great to hear that came across.
If you have any further questions or need any help in the future—whether it’s maintenance, upgrades, or just some guidance—please don’t hesitate to reach out. We’re always happy to help.
Thanks again for choosing DPB!
All the best,
Danny
Great service from the initial phone…
Great service from the initial phone call. We could not find the water mains turned off for the house and we had a pipe about to burst and a cistern constantly filling up. We thought we needed to get the mains turned off. Within an hour Sue in administration had arranged a team of engineers to visit our property early next day. The engineers turned up early as arranged, tracked all the pipes through the house and managed to find two places to turn the water mains off. The team were very efficient, polite, friendly and very reassuring.
We have no hesitation in recommending this company. Will definitely be using again.
July 8, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for taking the time to leave such a thoughtful and detailed review!
We're really pleased we could step in quickly and help resolve the situation before it became a major issue. Sue in the office will be thrilled to know her support made a difference, and we’ll certainly pass your kind words on to the engineers who attended — they always aim to be prompt, professional, and reassuring.
It means a lot to us that you’d recommend DPB, and we’re delighted to hear you’ll be using us again. We're always here whenever you need us.
Thanks again for your trust and support!
Warm regards,
The DPB Team
Boiler repair
Your engineer, Patrick, was extremely helpful, friendly and knowledgeable and we hope to use your company in the future.
May 9, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your kind words!
We're so pleased to hear that Patrick was helpful, friendly, and knowledgeable during his visit — we’ll be sure to pass your feedback on to him. It's always great to hear when our engineers leave a positive impression.
We’d be delighted to help you again in the future — thank you for choosing DPB and for your support.
Warm regards,
The DPB Team
Excellent service
Excellent service ! Shower screen broken on Monday. Contacted them. Replied within the hour. Details provided. Came and did the job on Friday morning - all done by 10 am. Courteous, efficient and friendly staff who cleared everything away afterwards. No praise is too high !
June 27, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your fantastic review!
We're really pleased we could help you out so quickly and get everything sorted with your shower screen. It’s great to hear that our team were courteous, efficient, and left everything clean and tidy — we always aim to deliver that level of service.
Your kind words and high praise mean a great deal to all of us here at DPB. We truly appreciate your support and look forward to helping you again in the future should you need us.
Warm regards,
The DPB Team
Great service did my boiler service…
Great service did my boiler service very efficient will use again
June 21, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your great feedback!
We’re pleased to hear you were happy with the efficiency of your boiler service. It’s always our goal to provide reliable and professional service, so we’re glad we met your expectations.
We really appreciate your support and look forward to working with you again in the future.
Kind regards,
The DPB Team
I have already have the excellent…
I already have the excellent boiler protection with DPD pluming and have just needed a plumer pretty urgently as i had a leak under the bath and dripping from kitchen light fitting. they came within 1 hour and sorted it out. I thought they would have to pretty much rip my floor and lino up but they didnt they were brillian. I would definatly recomens DPD plumbing for any and all pluming you need doing properly and at a very fair price. thank you DPD
June 6, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind words and for taking the time to share your experience.
We’re really pleased to hear that our team was able to respond quickly and resolve the issue without any major disruption. It’s always our aim to carry out work efficiently, with care and consideration for your home, so it’s great to know you were happy with the service received.
Thank you for recommending DPB Plumbing – your support means a lot, and we’re always here whenever you need us.
Kind regards,
The DPB Team
Brilliant service
We have a Service Plan with DPB Plumbing. I called them at 8.15am this morning as boiler not working. Engineer, Patrick arrived within half an hour. Very quickly identified problem was electrical and not the boiler. He then traced where the fault was and although this is not within our plan he will arrange for an electrician to call. He could not have been more kind and helpful.
Excellent service carried out so efficiently by such pleasant staff. Would highly recommend DPB Service Plan.
May 27, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your thoughtful review and for highlighting the swift response and support you received.
We're really pleased to hear that Patrick was able to attend so promptly and assist in identifying the issue, even though it fell outside the scope of your plan. We pride ourselves on delivering a helpful and caring service, so your kind words mean a great deal to us.
We’re glad to have your recommendation and are always here to help whenever you need us.
Kind regards,
The DPB Team
I was in a bit of pickle this morning I…
I was in a bit of pickle this morning I called DPB Plumbing and spoke with Emma who called me back and arranged Jamie to visit to sort out our problem which he did with professionalism and efficiency.
May 22, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind words! We're glad we could help you out when you were in a tight spot. Emma and Jamie will be thrilled to hear your feedback—it's always our goal to provide quick, professional, and efficient service. Don’t hesitate to reach out if you ever need us again!
Warm regards,
The DPB Plumbing Team
Boiler service
Boiler service, was communicated with several times prior to make sure the time and date was ok. Prompt arrival and service. The guy who did it was friendly and polite. Couldn’t have asked for better.
April 23, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for taking the time to leave such positive feedback! We're glad to hear you were happy with our communication and service—it's always important to us that the appointment is convenient and hassle-free. We appreciate your kind words about our team member, too. If you ever need anything else, please feel free to get in touch.
Best regards,
DPB Plumbing & Heating Engineers Ltd
DPB Plumbing have been excellent in my…
DPB Plumbing have been excellent in my dealings with them over a water pressure problem with my boiler. Always very polite and professional, the four times they came about the problem, they came on time and were very considerate at wearing overshoes or taking their shoes off in my house. I initially bought a bronze package with them to cover all parts in the boiler with unlimited visits, but then upgraded to a silver package to cover my radiators too, for my peace of mind. The packages I thought were very reasonably priced. The Call Centre were also excellent in taking my calls and fixing up engineers on convenient days and at convenient times. Very nice to speak too, and very professional. I would highly recommend this company for their expertise and professionalism.
March 26, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your wonderful review! It's fantastic to hear that you found our team polite, professional, and punctual in addressing your boiler's water pressure issue. We're especially pleased that our engineers made you feel comfortable by respecting your home.
We're glad that our service packages provided you with the reassurance you needed, and it's great to know you found them reasonably priced. Our administration team also appreciates your kind words—they always strive to offer friendly and efficient scheduling.
Thanks again for recommending us; your satisfaction means a lot. We're always here if you need us in the future!
Warm regards,
DPB Plumbing & Heating Engineers Ltd
Transparent, honest and quick
Came out next day to diagnose and a day later with a part to fix it. The boiler ended up needing a less expensive part, they were transparent and honest reducing the invoice accordingly. My boiler was fixed quickly, cleaning and efficiently
April 30, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you very much for your kind review! We're glad we could quickly diagnose and resolve the issue with your boiler. Transparency and honesty are important to us, so we're pleased you appreciated our approach. If you ever need assistance again, please don't hesitate to reach out—we're always here to help.
Thanks again!
DPB Plumbing & Heating Engineers Ltd
New radiators
Very polite, very clean and very respectful of our property. A 5 star job that works very well. I would highly recommend DPB Plumbing.
April 16, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you very much for your kind words and recommendation! It was a pleasure working with you, and we're delighted to hear you're happy with our service and workmanship. Respecting your home and providing a clean, hassle-free experience is always our priority. Please don't hesitate to reach out if you ever need our services again.
Warm regards,
DPB Plumbing & Heating Engineers Ltd
Downstairs shower room 10/10
I had a shower room installed in my garage which was mostly just a junk room ... as per normal garages you cant get a car in ... they moved my washer and drier and built the room from scratch to finished in 4 weeks ... it looks and works really well ... all the trades used were first class ... no rubbish left at all ... the finished job is just perfect ... I'm over the moon with this ...
Graham
April 24, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for taking the time to leave such a wonderful review. We're absolutely delighted to hear that you're over the moon with your new shower room and that the transformation of your garage met all your expectations.
It's fantastic to hear that you found our team and the tradespeople first-class and professional, and that everything was completed efficiently within four weeks. We take great pride in ensuring our work areas are left tidy, and we're pleased you appreciated this attention to detail.
Your satisfaction means a great deal to us, and we genuinely appreciate your kind words. It was a pleasure working with you, and if you ever need assistance in the future, please don't hesitate to reach out.
Warm regards,
DPB Plumbing & Heating Engineers Ltd
ALWAYS EXCELLENT SRRVICE
ALWAYS EXCELLENT SRRVICE. We wouldn't go anywhere else.
April 9, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind words! We're delighted to hear that you're consistently happy with our service and that you'd always choose us. We truly appreciate your continued support and look forward to serving you again in the future!
Best regards,
DPB Plumbing and Heating Engineers Ltd
Quick response
Contacted DPB on Wednesday afternoon as my cold water tap in the kitchen stopped working. Arranged to come Thursday morning at 8am, turned up on time, replaced the faulty tap and all done by 8.30am. Excellent service.
April 10, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your lovely review! We're really pleased we could get your kitchen tap sorted quickly and that you were happy with the service. We truly appreciate you taking the time to share your feedback, and if you ever need anything else, we’re just a call away!
Best regards,
The DPB Plumbing & Heating Engineers Ltd Team
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind words! We're really pleased to hear you were happy with our reliable and professional service. It was a pleasure working with you, and we’re always here if you need us again in the future.
Best regards,
The DPB Plumbing & Heating Engineers Ltd Team
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