Danny came when he said and was very friendly and efficient. He fixed the underfloor heating manifold. I had been told previously that I would need a new one. He seemed very genuine and clearly an exp... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had boiler serviced by Patrick. He was punctual, polite and extremely knowledgeable. Had noisy radiator on start up, after service very much quieter. He also provided me with a DPB pen - regular pen o... See more
Company replied
From start to finish Dan and James were brilliant and I couldn’t rate them highly enough. Professional and friendly and excellent at explaining everything. Boiler, gas fire and underfloor heating al... See more
Company replied
Would have no hesitation in recommending this company. Jim and Danny are very helpful, very pleasant and even tidied up after themselves. Brilliant job in fitting our new air-conditioning unit. Many t... See more
Company replied
Company details
Written by the company
We provide plumbing and heating services in Scarborough, North Yorkshire and the Surrounding areas
Contact info
16-18 Falsgrave Road, YO12 5AT, Scarborough, United Kingdom
- 01723313404
- info@dpbplumbing.co.uk
- dpbplumbing.co.uk
4.9
Excellent
264 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service, Patrick was on time, efficient and very knowledgeable. Will definitely be using DPB in future
December 10, 2024
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your fantastic review! We’re so glad to hear that Patrick provided you with timely, efficient, and knowledgeable service. We truly appreciate your trust in us, and we look forward to assisting you with any future needs.
Thanks again for choosing DPB Plumbing & Heating Engineers Ltd—we’re always here to help!
If I was their mum's, I would be proud. Delightful
The boiler on the blink in summer is bad, but in winter, hideous 🤔. Stress of the mess and so on. Today we had the best experience with Danny and Tom. The room where are boiler is didn't even look like the had been in. Work done to a very high standard. Very polite and knowledgeable.
December 9, 2024
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for sharing your experience! We completely understand how stressful it can be when the boiler goes out, especially in the winter. We’re thrilled to hear that Danny and Tom were able to resolve the issue with such professionalism and attention to detail.
It’s great to know that not only was the work completed to a high standard, but the space was left tidy and neat, which we always aim for. We’ll be sure to pass along your kind words to both Danny and Tom.
Thank you again for choosing DPB Plumbing & Heating Engineers Ltd—we’re always here for you, whenever you need us!
Brilliant company…..you should try them!
This was our second time using DPB Plumbing and yet again the service was faultless. Jamie came and serviced the boiler and replaced a part. Couldn’t be happier with the whole process. Quick appointment, prompt arrival and very helpful staff. Jamie was friendly and professional, even in a crisis! Also the office team were very helpful and friendly when I got in a pickle with the quote process…
Great team and have recommended to family and friends
December 3, 2024
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for taking the time to share your experience with DPB Plumbing! We’re thrilled to hear that you were satisfied with our service once again. Jamie and the rest of our team take great pride in providing prompt, professional, and friendly service, even in challenging situations.
It’s wonderful to know that the office team could assist you with the quote process and make things easier for you. We truly value your recommendation to family and friends—word of mouth means the world to us.
If you ever need us again, we’re only a call away. Thanks for choosing DPB Plumbing!
Fantastic shower makeover.
From the first visit to completion of our project (removing the bath and installing a complete new shower area in its place) the company was professional and efficient. The estimate was reasonable, the work was started promptly and the whole installation was faultless. Luke was fabulous; always on time, tidy, helpful and professional. The result exceeded our expectations and we are thrilled with the standard of workmanship. We wouldn’t hesitate to recommend this firm, indeed we already have done to our friends. Many thanks again.
October 28, 2024
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with us, from the initial visit to the completion of your new shower area, was so positive. It’s always our goal to provide professional, efficient service, and we’re delighted that we exceeded your expectations.
We’re especially pleased to hear your kind words about Luke. He takes great pride in his work, and I’ll be sure to pass along your compliments—he’ll be delighted to know he made such a positive impression.
Your recommendation means the world to us, and we’re grateful for the trust you’ve placed in our team. If you or your friends ever need assistance in the future, we’d be more than happy to help.
Thank you once again for choosing our company!
Excellent company
Top company, helpful lady on the phone, Danny the engineer was a real gem, arrived exactly on time, cheery disposition, revamped my c/heating boiler no problems the day before we had snow here. Would recommend this company to anyone, they do what it says on the tin, and more! Thank you 🪴
November 19, 2024
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind feedback! We’re thrilled to hear that you had a positive experience with our team. It’s wonderful to know that both our customer service and Danny the engineer were able to meet your expectations, especially with the weather challenges.
Your recommendation means a lot to us, and we truly appreciate your trust in our services. If you need anything in the future, please don’t hesitate to reach out.
Thanks again, and have a great day!
Excellent Customer Service
Excellent service,helpful informative.and very tidy
November 19, 2024
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
hank you for your wonderful feedback! We’re so glad to hear that you were happy with the service, and we truly appreciate your recognition of our team's efforts to be helpful, informative, and tidy.
Your satisfaction is our top priority, and it’s great to know we met your expectations. If you need anything further, please feel free to reach out.
Great work completed by the team
Great work completed by the team, highly recommend!!!!
September 26, 2024
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your fantastic feedback! We’re so glad to hear that you’re happy with the work completed by our team. Your recommendation means a lot to us!
If you ever need any further assistance, don’t hesitate to get in touch. We’re always here to help!
Just had my bathroom updated
Just had my bathroom updated. So pleased with the outcome, excellent workman (Luke). Clean and efficient, polite and helpful, would recommend to anyone and will be having them back to do more work for us.
September 18, 2024
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your lovely feedback! We’re thrilled to hear that you’re pleased with your updated bathroom. Luke is indeed a great asset to our team, and we’re glad he could provide such a positive experience with his clean, efficient, and helpful approach.
We really appreciate your recommendation and look forward to working with you again on future projects!
Great service
Great fast, efficient service. Alfie was very helpful and professional. Left our house very clean and tidy, did a great job and will use again in the future
August 8, 2024
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your kind words! We’re so glad to hear you had a positive experience with Alfie. It’s great to know that he provided fast, efficient service and left everything clean and tidy.
We truly appreciate your trust in us and look forward to working with you again in the future!
Alfie soon had my leaking sink sorted ,lovely polite guy.…
Alfie did a great job fixing leak under my bathroom basin. Had to replace tap not just pipework so bigger job than hoped he went and got me new tap in style i wanted and soon had it fitted ,cleaned up after himself.Alfie has done previous jobs for me and always been cheerful and polite .
September 24, 2024
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your wonderful feedback! We’re so pleased to hear that Alfie was able to quickly sort out the leak under your bathroom basin and even went the extra mile to find the perfect tap for you. It’s great to know that his cheerful and professional approach continues to make a positive impression.
We really appreciate your continued trust in Alfie and our team, and we’re always here to help with any future needs!
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your kind feedback! We're delighted to hear that you received great service from Alfie and that his friendly approach made a positive impression.
If you need anything else in the future, don’t hesitate to reach out. We’re here to help!
Very helpful and very happy with the…
Very helpful and very happy with the service, Patrick was great
September 18, 2024
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your wonderful feedback! We're delighted to hear that you were happy with the service and that Patrick made such a positive impression. We’ll be sure to pass on your kind words to him.
If you ever need anything in the future, we’re always here to help!
Best regards,
DPB Plumbing & Heating Team
I had Luke attend an emergency leak at…
I had Luke attend an emergency leak at my home. I called the office and spoke to Dan who sent Luke out straight away, Luke was with me within 8 minutes. Luke fixed the leak and cleaned up after himself. Couldn’t be happier with the service from start to finish, nice guy, professional with a good sense of humour too ☺️ Thanks Luke and DPB Plumbing & Heating.
August 28, 2024
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind words and fantastic feedback! We’re thrilled to hear that you had such a positive experience with Luke and our team. It's great to know that we were able to respond quickly and that Luke provided excellent service with a professional yet friendly approach.
We’ll be sure to pass along your compliments to both Luke and Dan. Your satisfaction is our top priority, and it’s wonderful to know we delivered the level of service you expect.
If you ever need assistance in the future, don’t hesitate to reach out.
Best regards,
DPB Plumbing & Heating Team
Kitchen boiler modifications
Luke came to re engineer the area around our boiler as the previous occupants had buried it in a cupboard and wall. He was brilliant from
The moment he turned up, he kept us fully informed of what he was going to do and it was done to an excellent standard . Very highly recommended.
September 17, 2024
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for sharing your positive experience! We're delighted to hear that Luke did such a fantastic job re-engineering the area around your boiler and kept you well-informed throughout the process. Your recommendation means a lot to us. If you have any more needs or questions in the future, please don’t hesitate to get in touch. Have a wonderful day!
Great service.
Jammed stop tap and water leak under sink fixed today by Alfie who was polite and professional. Excellent service.
September 16, 2024
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for taking the time to leave us a review! We're thrilled to hear that Alfie provided you with excellent service and that the issue with the stop tap and water leak was resolved efficiently. We’ll be sure to pass along your kind words to him. If you need any further assistance in the future, please don’t hesitate to reach out. Have a great day!
Highly recommended!! Today Jamie and alfie replaced my old…
Today Jamie and alfie replaced my old boiler,no fuss no mess and on top of the fact they did an excellent job ,what nice young men. Very patient when I asked questions .They arrived when they said they would and cracked straight on,,I would highly DPB plumbing ,,great team and thankyou
September 12, 2024
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind words and for taking the time to share your experience with us! We're delighted to hear that Jamie and Alfie were able to provide you with excellent service while being patient and helpful throughout the process. We always strive to be punctual and make sure the job is done efficiently, so it's great to know we hit the mark for you.
It was a pleasure working with you, and we truly appreciate your recommendation. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out.
Thanks again for choosing DPB Plumbing!
Great company, fantastic service
Patrick from DPB has just left after servicing my boiler. Fantastic, friendly service and interaction with DPB from the off has been superb. From initial booking online through to all communication they have been faultless. It’s amazing how many people don’t even respond to a request for a quote online. Would not hesitate to recommend these guys for all plumbing and heating needs on the back of this initial visit. Well done DPB and thanks again Patrick!
September 12, 2024
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your fantastic review! We’re thrilled to hear that Patrick provided you with such a positive experience during your boiler service. We take pride in making sure every step, from initial contact to completion, is as smooth and responsive as possible, so it's wonderful to hear that our communication met your expectations.
We truly appreciate your recommendation and your kind words about our team's dedication. It’s customers like you who make what we do so rewarding! If you need anything in the future, whether it's plumbing or heating-related, don’t hesitate to reach out.
Thanks again for choosing DPB Plumbing, and a special thanks from Patrick!
Excellent bathroom refurbishments with…
Excellent bathroom refurbishments with Luke and James.
My experience with DPB has been excellent. They completed two bathroom refurbishments for myself.
From starting the job to finishing the job I found all the staff to be friendly, knowledgeable and extremely helpful. A special thank you to Luke who completed the work with the help of James. I felt completely at ease after meeting Luke that I had made the right choice in selecting DPB to complete the work. The end result exceeded my expectations. His work ethic was outstanding as he set himself high expectations for completion of the job.
I would not hesitate in recommending Luke and DPB.
September 3, 2024
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for taking the time to leave such a glowing review! We are absolutely thrilled to hear that your experience with DPB and the team, especially Luke and James, was so positive. Completing two bathroom refurbishments is no small task, and we're delighted that the end result exceeded your expectations.
Luke and James work incredibly hard to deliver the best possible service, and it's fantastic to know that their dedication, work ethic, and attention to detail made such a strong impression. We’re also pleased that you felt at ease throughout the process – that’s exactly the experience we aim to provide for all our customers.
Your recommendation means the world to us, and we’re here whenever you need us again. Thank you once more for choosing DPB Plumbing!
I had DPB Plumbing come and move a…
I had DPB Plumbing come and move a radiator for me. They were very professional. The price was fair and they arrived when arranged. The plumber they sent (Joe) was excellent. He was very patient as the job was a little more tricky than expected! Would definitely recommend. Very pleased.
September 9, 2024
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind words and for sharing your positive experience with us! We're delighted to hear that Joe was able to handle the tricky radiator move with patience and professionalism. It's always our goal to provide fair pricing and reliable service, so we're thrilled that you were pleased with the outcome.
Your recommendation means a lot to us, and we’re glad we could meet your expectations. If you ever need anything else in the future, please don’t hesitate to reach out!
Thanks again for choosing DPB Plumbing.
Bathroom refurbishment
Bathroom refurbishment. From first contact to getting the quote to having them arrive and carry out the work, DPB have impressed at every step; including a text reminder of start date and time.
VERY tidy workmen, excellent work ethic, and very impressive quality of work. I can highly recommend DPB Plumbing and am happy to so do.
September 6, 2024
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your wonderful feedback! We are thrilled to hear that you were impressed with every step of the process, from the initial quote to the completion of your bathroom refurbishment. It’s great to know that our team's attention to detail, work ethic, and tidy approach made such a positive impact on your experience.
Your recommendation is incredibly valuable to us, and we’re so happy you are pleased with the quality of our work. Should you need any further assistance or have future projects, we would be more than happy to help.
Thanks again for choosing DPB Plumbing!
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