Danny came when he said and was very friendly and efficient. He fixed the underfloor heating manifold. I had been told previously that I would need a new one. He seemed very genuine and clearly an exp... See more
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Review summary
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Reviews shaping this summary
Had boiler serviced by Patrick. He was punctual, polite and extremely knowledgeable. Had noisy radiator on start up, after service very much quieter. He also provided me with a DPB pen - regular pen o... See more
Company replied
From start to finish Dan and James were brilliant and I couldn’t rate them highly enough. Professional and friendly and excellent at explaining everything. Boiler, gas fire and underfloor heating al... See more
Company replied
Would have no hesitation in recommending this company. Jim and Danny are very helpful, very pleasant and even tidied up after themselves. Brilliant job in fitting our new air-conditioning unit. Many t... See more
Company replied
Company details
Written by the company
We provide plumbing and heating services in Scarborough, North Yorkshire and the Surrounding areas
Contact info
16-18 Falsgrave Road, YO12 5AT, Scarborough, United Kingdom
- 01723313404
- info@dpbplumbing.co.uk
- dpbplumbing.co.uk
4.9
Excellent
264 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service
I recently had the boiler serviced and prior to that had a radiator valve repaired. The radiator valve was repaired the same day as I phoned up to request someone to have a look at it! Both the plumbers who came out were friendly, polite and professional. I would highly recommend DPB plumbing and am so glad I found them.
April 10, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind words and for taking the time to leave such a great review! We're really pleased to hear that you were happy with both the boiler service and the radiator valve repair—and that we were able to get out to you so quickly. It's always our goal to provide friendly, professional service, so it’s great to know that came across. We really appreciate the recommendation!
Best regards,
The DPB Plumbing & Heating Engineers Ltd Team
Just had the annual service on my…
Just had the annual service on my boiler. Date and time arranged the plumber arrived on time. Highly recommend DPB plumbing very reliable and professional.
April 7, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for taking the time to leave us a review. We’re really pleased to hear you were happy with your annual boiler service and that everything went smoothly and on time. Reliability and professionalism are what we aim for with every visit, so your feedback is very much appreciated. Thank you again for the recommendation – we look forward to helping you again in the future!
Best regards,
The DPB Plumbing & Heating Engineers Ltd Team
Very professional company
Very professional company , friendly helpful staff . No job too small and excellent results . We use this company for our boiler service as well as odd plumbing jobs . We have found both staff and work of a very high standard . This company is very highly recommended.
April 15, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind words and recommendation – we really appreciate it! We're delighted to hear you've been happy with both our boiler servicing and plumbing work. Our team always aims to deliver a high standard of service, no matter the size of the job, so it's great to know that's been your experience. We look forward to continuing to help whenever you need us!
Warm regards,
The DPB Plumbing & Heating Engineers Ltd Team
The plumbers are always very friendly…
The plumbers are always very friendly and happy to help!
The service they provide is always top notch! Never leave any mess and tidy up after themselves.
Can't fault the work and would and have recommended.
April 8, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for taking the time to leave us such a lovely review! We're really pleased to hear that you've had consistently positive experiences with our team. Friendly service, top-quality work, and leaving your home tidy are all things we pride ourselves on, so it’s great to know that’s coming across. We truly appreciate your recommendations – it means a lot!
All the best,
The DPB Plumbing & Heating Engineers Ltd Team
Fantastic experience with DPB plumbing…
Fantastic experience with DPB plumbing recently. From initial contact to the problem solving and fitting of a new electric shower, superb work. Thank you.
April 9, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your great review! We're really pleased to hear you had a fantastic experience with us – from the first call right through to fitting your new electric shower. We'll be sure to pass your feedback on to the team. If you ever need us again, you know where we are!
Best regards,
The DPB Plumbing & Heating Engineers Ltd Team
Fantastic
I have been with Dan and the gangs for number of years now for my boiler and general plumbing. They are professional, punctual, friendly, clean and tidy and very efficient. Highly recommended.
April 14, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your kind words and continued loyalty over the years – it really means a lot to all of us here at DPB. We're so pleased to hear you've been happy with our service, whether it's boiler work or general plumbing. The team always aims to be professional, punctual, and tidy, so it's great to know we're hitting the mark. Thanks again for the recommendation!
Best wishes,
Dan and all the team at DPB Plumbing & Heating Engineers Ltd.
Efficient,Effective and Friendly
We have been with DPB plumbing for a few years now starting with bronze cover moving onto Gold a couple of years ago. We have found that the girls in the office are great with ensuring that our annual gas safety checks for tenanted properties are renewed on time, and the guys respond to any reported problems
quickly. A very good team allround.
April 11, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for taking the time to leave such a thoughtful review. We're really pleased to hear you've been happy with our service over the years, from your initial Bronze Cover through to Gold. It's great to know the team – both in the office and out on the job – have made a positive impression. We understand how important it is to stay on top of gas safety checks for rental properties, and we're glad we've been able to support you with that. Your feedback means a lot to us!
Best regards,
The DPB Plumbing & Heating Engineers Ltd Team
Excellent All Rounders…
We have a service plan for our rental properties and it is a huge relief to know that any issues for tenants can be dealt with very quickly. We have also used the company to provide new gas central heating installations as well as fit and tile complete bathrooms and we have always found them very professional and competent. They are easy to work with as they are able to work around other trades as well. Would thoroughly recommend.
April 10, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your fantastic review! We’re really pleased to hear that our service plan has given you peace of mind when it comes to your rental properties – that’s exactly what it’s there for. It’s also great to know you’ve been happy with the heating installations and full bathroom projects we’ve carried out. We always aim to be flexible, reliable, and easy to work with, so your feedback means a lot to the whole team. Thank you again for the recommendation!
Best regards,
The DPB Plumbing & Heating Engineers Ltd Team
I first used DPB to redesign my…
I first used DPB to redesign my bathroom. From start to finish they were extremely professional, efficient, courteous, trustworthy and diligent in their works.
Next, I used them to service my boiler/heating system and gas fire. Again, due diligence, politeness, courtesy and timely when coming to carry out the services and I was kept fully informed along the way.
I can HIGHLY RECOMMEND them to anyone needing plumbing, gas services, etc.
December 18, 2024
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for taking the time to leave such a detailed and thoughtful review. We're really pleased to hear you’ve had such positive experiences with both your bathroom renovation and the servicing of your heating system and gas fire. Professionalism, communication, and trust are all things we take great pride in, so your kind words mean a lot to the whole team. Thank you again for the high recommendation – we're always here whenever you need us!
Warm regards,
The DPB Plumbing & Heating Engineers Ltd Team
Brilliant thanks!
Danny and Alfie were both brilliant, great job and really appreciate them fitting me in with an emergency at short notice.
April 9, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thanks so much for taking the time to leave such a great review! It was our pleasure to help, and we're glad we could accommodate your emergency quickly. Alfie and Danny really appreciate your kind words. If you need anything else, just let us know.
Best regards,
DPB Plumbing & Heating Engineers Ltd
Emergency call out help
Rang first thing and someone had me up and running by 2pm, also made my life easier as set up with a plan to be covered for a service and if anything that should go wrong. As a disabled person it's things I forget now I don't have to worry. Quick, professional and nice gentlemen that came out too. Even better that it's a local company and local people.
Thank you
April 9, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for taking the time to leave such positive feedback—we genuinely appreciate your kind words. We're delighted to hear that our team was able to resolve your issue promptly and efficiently, and that you've found peace of mind with our service and maintenance plan.
Knowing we've made your life a little easier is incredibly rewarding, especially considering your personal circumstances. Your comfort and satisfaction are always our top priorities.
We're also very proud to be a local company serving our community, and your recognition means a great deal to all of us here at DPB Plumbing & Heating Engineers.
Please don’t hesitate to reach out if you need any further assistance. We look forward to continuing to support you in the future.
Kind Regards,
DPB Plumbing & Heating Engineers Ltd.
Excellent Service from advertising to job completion
After the boiler service I feel able to appreciate it's excellent working order and found that via showing me the litmus corrosion fluid reading I could understand and be reassured by that process and it's results.
March 26, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you very much for taking the time to leave such positive feedback.
We're delighted to hear that you found the boiler service informative and reassuring.
At DPB Plumbing & Heating Engineers, we always strive to ensure our customers understand the work carried out and feel confident in their heating system's condition. It was a pleasure to demonstrate the litmus corrosion fluid reading and explain its significance.
Your satisfaction is our priority, and we look forward to assisting you again in the future.
Kind regards,
DPB Plumbing & Heating Engineers Ltd.
Excellent Service
Following a boiler service, the engineer checked the system and found a slight leak on a radiator. Another heating engineer came the following week and quickly remedied the fault. We were very impressed by both engineers. They were polite, friendly, and very efficient. From contacting the office to having work completed I have nothing but praise for DPB and wouldn't hesitate to recommend them.
March 17, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind review! We’re thrilled to hear that both engineers provided you with excellent service and were able to resolve the issue quickly. It’s wonderful to know that you had a positive experience from start to finish. We really appreciate your recommendation and your feedback—it means a lot to the team at DPB. If you need any further assistance in the future, don’t hesitate to reach out!
Friday afternoon fix
Friday afternoon fix - after being let down by another trades person I called DPB. From start to finish the service was polite, professional and clear. When I initially called to discuss my repair, Kim was really supportive, she listened and did her best to ensure I received a quick, efficient response.
Patrick came to work on my water tank later the same afternoon, he was very respectful of my home - he explained what he was doing and talked me through the repair- absolutely great service. Thank you team (especially Patrick)
March 14, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your wonderful review! We're so glad we could step in and help after you were let down. It's great to hear that Kym provided you with the support you needed and that Patrick gave you such clear and professional service. We really appreciate you taking the time to share your experience, and we’ll be sure to pass along your thanks to Patrick. If you ever need assistance in the future, don’t hesitate to reach out—we’re always here to help!
Fantastic service
Fantastic service. Danny was really informative & has so much knowledge. I would highly recommend DPB.
March 11, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for the great review! We're really glad to hear you were happy with the service and that Danny was able to share his knowledge and keep you well-informed throughout. Your recommendation means a lot to us – we're always here if you need anything in the future!
Best regards,
The DPB Plumbing & Heating Engineers Ltd Team
When your boiler goes bang who you gonna call!
Our old boiler blew and cascaded water to the floor below, late at night, on a Sunday in freezing temperatures. We rang DPB expecting to leave a message to come Monday and someone answered the phone! Enough said. We have used DPB since we arrived in our old Victorian Terrace in Scarborough 7 years ago. The founder Dan is so approachable and all his growing band of staff so helpful. We had no hesitation in joining a Home plan for our boiler.
February 24, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind review! We're thrilled to hear that we were able to assist you promptly during such a stressful situation. It's wonderful to know that you've had a positive experience with DPB over the years, and we're grateful for your continued trust in our team. Dan and the whole staff are dedicated to providing the best service possible, and it's great to hear that you’ve found us approachable and helpful. We appreciate you being a part of our Home Care Plan and look forward to continuing to support you!
Superb service
Superb service! Responded to our request immediately, was fast, efficient and fairly priced. Excellent all round service and would highly recommend👍
February 20, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind words! We're delighted to hear that you were pleased with our service. Providing fast, efficient, and fairly priced solutions is always our goal, and your recommendation means a lot to us. We truly appreciate your support and look forward to assisting you again in the future! 👍
First time using DPB
Our LPG combi had been refusing to fire so phoned DPB based on previous reviews. Patrick came out within 48 hours serviced the boiler and showed us what had been causing the problem and explained what he had done to rectify the issue. Extremely polite and professional. Boiler now running fine! This is the first time I’ve used DPB and can’t praise them enough for their customer service, speed of response and professionalism. We were so impressed with the service that we are going to sign up for one of their service plans.
January 29, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for taking the time to share your experience with DPB Plumbing and Heating Engineers. We're delighted to hear that Patrick was able to promptly diagnose and resolve the issue with your LPG combi boiler.
Providing a professional, efficient, and transparent service is at the heart of what we do, and it's fantastic to know that you were impressed with our customer service and response time. We truly appreciate your kind words and your decision to sign up for one of our service plans—it’s the best way to ensure continued reliability and peace of mind for your heating system.
If you ever need any further assistance, please don’t hesitate to reach out. We look forward to continuing to provide you with top-quality service in the future.
Really efficient and cheerful service.
Really efficient and cheerful service.
January 22, 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your kind words! We’re delighted to hear that you found our service efficient and cheerful. At DPB Plumbing & Heating Engineers Ltd., we strive to provide top-quality service with a positive attitude, and it’s great to know we met your expectations. If there’s anything more we can do for you, please don’t hesitate to get in touch. We look forward to assisting you again in the future!
Two bathrooms replaced
We had our main bathroom and en-suite completely gutted and new bathrooms fitted. DPB plumbing did all the work including tiling and decorating. They started when they said they would and completed the bathrooms to a high standard leaving no mess. We are really pleased with their work and we would definitely use DPB plumbing again
December 9, 2024
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that you’re pleased with the renovation of your main bathroom and en-suite. Our team takes great pride in delivering quality work, and it’s fantastic to know that our efforts to maintain professionalism, punctuality, and cleanliness made a positive impact on your experience.
Your feedback means a lot to us, and we’re grateful for the opportunity to have worked on your project. We look forward to assisting you with any future projects you may have and appreciate your recommendation!
Thanks again from all of us at DPB Plumbing.
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