Danny came when he said and was very friendly and efficient. He fixed the underfloor heating manifold. I had been told previously that I would need a new one. He seemed very genuine and clearly an exp... See more
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We provide plumbing and heating services in Scarborough, North Yorkshire and the Surrounding areas
16-18 Falsgrave Road, YO12 5AT, Scarborough, United Kingdom
Replied to 100% of negative reviews
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Amazing service, called up due to a leaking boiler, I am a new customer but they were able to provide a call out the same week, lovely engineers that were so helpful and the got the job done and dusted within an hour. I've even signed up to their gold plan so I am well covered moving forwards, can't speak highly enough of the professionalism of DPB I would highly recommended.
We were very fortunate to come across the company in June 2023 and would highly recommend them.
The call out in June 2023 was a boiler problem and was sorted the next day. Within that week two toilet cistern issues were sorted and the boiler was serviced.
At this time we were introduced to their Home Cover Plan, which we joined, to give piece of mind, if we had problems in the future.
Review today, because of a boiler issue, telephone call at 16:50 yesterday, arrived this morning at 10:15 and issue sorted.
A first class service.
Thank-you,
Roy
Everyone we dealt with on the phone was very friendly and really helpful. We have just had a new bathroom fitted. Could not have more pleased with the end result. Worth every penny to have this high level of service and workmanship. Will definitely use again for an ensuite next year. Only in Yorkshire would you get a company of this quality and reliability.
Mike and Cath Buckton, East Yorkshire.
Excellent service, prompt, efficient and friendly.
What a great experience. From the booking process, through to the boiler service. We were kept informed every step of the way. Danny arrived on time and was very informative. Would highly recommend DPB.
We were stuck with no water/heating on a Sunday due to a burst pipe! Within 30 minutes someone was here to fix it! Jamie was brilliant, and even tidied up after himself, would highly recommend DPB plumbing! Xx
I cannot recommend highly enough the first class service we get from our Platinum Homecover Plan with DPB Plumbing. Always so reliable, prompt, efficient and cheerful! It’s very reassuring to know we are covered! Thankyou DPB!
First service of the LPG Vaillant heating system and first time with DPB
Very professional service carried out by a truly customer focused engineer.
Having spent time training companies in the Customer Journey there is very little that DPB have to learn.
Truly excellent customer service
Called DPB when I found water dripping through my bedroom ceiling. Service was incredibly quick, they arrived within 30 minutes of my call. Jamie quickly diagnosed and repaired a faulty ball valve in my loft. The overall service was wonderful from the moment my call was taken I felt I was in safe hands and that I was dealing with a professional company.
New to this company, found on Google after looking at favourable reviews. Excellent service, friendly, helpful and informative,good attention to detail.Will definately be using DPB Plumbing and Heating in the future.
Luke and Alfie were excellent, professional, very tidy and really new thier stuff. They asked me what I wanted when they were uncertain and were very clear in what was possible, fantastic job and definately recommend them to anyone
So good to find such a well organised company. We had a new boiler fitted and the process from initial fault diagnosis of the old boiler through to the fitting of the new one was seamless. Danny and Sean were excellent - knowledgeable, polite and informative. They arrived on time and kept us “in the loop” from start to finish. The standard of workmanship is excellent. As newcomers to the Scarborough area, we took a punt on using DPB, but they were definitely the right choice. I would have no hesitation in recommending this company.
Highly recommend. Very reliable. Knowledgeable and friendly engineers. Happy to explain what they’re doing. A pleasure to deal with them.
Our full bathroom conversion, was completed on time & the end result is 1st class. I can recommend DPB Plumbing without hesitation. The lead bathroom man Rob is a 1st class tradesman, the guys assisting him are great too. All are very profession while working & very pleasant too. All left clean & tidy after every days days work too.
The bathroom was fully stripped back to brick, redundant pipework etc removed & insulated & boarded etc as well as a new ceiling, all walls fully tiled etc. New lighting & extractor fitted & lovely walk in shower, wash basin etc, plus separate loo. All went as planned & is working perfectly.
You get what you pay for, no doubt there could be some slightly cheaper options, but the 1st class work is certainly worth paying for.

Reply from DPB Plumbing and Heating Engineers Ltd
Comany endorsed by checkatrade and trustatrader with excellent reviews. Big job involving new boiler, additional rads and overhauling existing ones plus other plumbing work. Had to be done at short notice and not straightforward. DPB had the capacity and expertise to take it on whilst other companies declined. Job was done within the required time frame and I am amazed at what 3 guys in 3 days can achieve. Very happy with the work and would highly recommend Dan and his team
DPB have serviced my boiler in the past and i've always been impressed with their punctuality, service levels and workmanship, so when i bought a house which needed a full central heating system they were the only choice for me. As always they arrived bang on time on the start date and finished on time 5 days later. I popped in to check on progress every day which was never an issue to them, the lads were always polite and helpful when i asked questions.
Danny Birley the owner has got it absolutely right with his business, great plumbers backed up by a brilliant team of ladies in the office. I would, and do, highly recommend them to everyone.
great service, excellent fitter , emailed for a quote to have a radiator fitted, on 14/8/23 got a reply same day, I was happy with the quote and got the radiator fitted 15/8/23, what more could you ask for
Amazing service. Dan and his team are truly exceptional with the service they provide. They helped my guests with their 24 hour assistance service and popped along within half an hour. Highly professional and super efficient. Thank you ☺️
Only a small job to fix boiler flue but job done within a couple of days to our complete satisfaction.. Thank you.
Fabulous service as always. Fast call out, very lovely staff and job done extremely efficiently. Thanks and well done.
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