Needed drain blockage cleared. Decided to try Drain Doctor as tried another company but got no further than trying to call them. (No reply). Kyle arrived within the time slot given, explained everythi... See more
Company replied
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Needed drain blockage cleared. Decided to try Drain Doctor as tried another company but got no further than trying to call them. (No reply). Kyle arrived within the time slot given, explained everythi... See more
Company replied
Fantastic service from start to finish! The office staff arranged a free next-day quote, and the engineer who arrived was polite, thorough, and fixed the problem the very same day. They made the whole... See more
Company replied
Professional service from making my first call to enquire and ask for their assistance to the plumber who arrived. . Our plumber was Kyle who came to fix our problem kept me up to date all the tim... See more
Company replied
Called Drain Doctor and they arranged for 8am the next day, wasn't an emergency call-out but needed sorting within 48hrs I'd say. Was very happy with how quickly they could come and quote. Entire run... See more
Company replied
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Baypoint Business Centre, CT13 9QL, Sandwich, Kent, United Kingdom

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Replied to 88% of negative reviews
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Really polite & professional and easy to book, came the next day to sort the problem and it was all fixed ! Would definitely go to them again.

Reply from Drain Doctor - Ashford
The service given by Keeon was excellent. Never nice having a blocked drain but he sorted it out brilliantly and quickly and made sure we were always kept up to date on timings for the appointments. Would highly recommend Drain Doctor looking for an excellent service.

Reply from Drain Doctor - Ashford
Prompt service, quick diagnosis and the problem was sorted in half an hour and with a clean job done. Very happy, recommended.

Reply from Drain Doctor - Ashford
Great service and very efficient with fair pricing. Good friendly and polite staff as well

Reply from Drain Doctor - Ashford
The engineer came out on a Sunday afternoon to sort an urgent issue at the bar I own, not only was the service friendly and informative but the engineer went above and beyond to fix and educate me on what needs to be done in the near future, I woukd highly recommend this company.

Reply from Drain Doctor - Ashford
rang receptionist passed message on to plumber who rang and asked about the problem and said he would ring when he was on the way. Kept us informed from start to finish
Professional and knew his job and in 30 minutes the blockage had been sorted and cleared.
Reasonably priced.

Reply from Drain Doctor - Ashford
2 very helpful engineers arrived, slightly late but well communicated in advance. Efficient and pleasant people, overall very pleased and would recommend.
Work performed was a CCTV drain survey.

Reply from Drain Doctor - Ashford
Again quality service from this company, promptly attended and solved the issue
Would highly recommend

Reply from Drain Doctor - Ashford
When first contacted they advised me the time of attendance & promptly turned up. They did a good job in clearing the blockage in no time. Also cleared up afterwords. Will definitely use them again if I have another problem.

Reply from Drain Doctor - Ashford
WE booked a drain survery on the advice of our architect and professional contract advisor as problems with drainage in our new build. First engineer arrived and had a quick looks - informed us it would cost £130+ VAT for a survey. Team of two, Kyle and colleage arrived and the price changed to £260 (inc VAT). We queried this and Kyle phoned office and said it had to be that price. We went ahead as we urgently needed a survey complete with report and photos. Kyle said he would do report and send us photos and videos. I chased this numerous times and had excuses such as issues with images on phone etc. It took from 11 April to 29 April just to get some lines in an email as to what the problem with the drains were. This was despite telling the engineers exactly why we needed the report and repeating this numerous times on the phone. Strongly advice not to use.

Reply from Drain Doctor - Ashford
Kyle and his colleague fixed several plumbing issues in the house. They were helpful and knowledgeable and even went the extra mile to make sure I was completely happy with the work. They kept the area clean and tidy too. Would recommend.

Reply from Drain Doctor - Ashford
DD sent a young man within 2 hours of my contacting them. He was extremely thorough and prepared to spend as long as necessary to do the job.

Reply from Drain Doctor - Ashford
Sorted the problem out.
Explained what he was doing.
Cheerful polite friendly
Quick

Reply from Drain Doctor - Ashford
The plumber was early, friendly and very helpful. The problem was fixed in about half an hour!

Reply from Drain Doctor - Ashford
Here very quickly in I hour Very pleasant young man

Reply from Drain Doctor - Ashford
Amazing service! I called at 4pm to report a tap that wouldn't turn off and someone was here by 4:20pm to have a look at it. New tap ordered and booked in to be fixed the next day.

Reply from Drain Doctor - Ashford
The team turned up at the agreed time, assessed the job and carried it out efficiently.

Reply from Drain Doctor - Ashford
Colin arrived early, he was very assertive and dealt with the problem straight away. He explained each step he was taking, nothing was too much trouble for him. Answering any questions we may of had, he was very chatty, chirpy and very polite. It was a pleasure to meet such a top guy.

Reply from Drain Doctor - Ashford
Kyle was great. They arrived within 30 mins of calling in to book. Clear explanations of what they were checking, how to clear the problem and the cost. Reasonable price and around what I expected. Would certainly use again.

Reply from Drain Doctor - Ashford
Guys that carried out the survey were professional and friendly and answered all my questions. Overall a quick and hassle free experience. Would recommend without hesitation. Thankyou.

Reply from Drain Doctor - Ashford
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