Simon came to unblock a drain at my house as an emergency call out. He arrived within two or three hours of my request. He worked quickly and efficiently and I received my invoice copy the same day. I... See more
Company replied
Hanbury Road, Unit B Asquith Court Saxon Business Park, B60 4FF Bromsgrove, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Simon came to unblock a drain at my house as an emergency call out. He arrived within two or three hours of my request. He worked quickly and efficiently and I received my invoice copy the same day. I... See more
Company replied
I had a great experience with Jake from Drain Doctor. He came out to inspect a blockage and, rather than immediately carrying out work and charging me, he recommended that I contact Severn Trent... See more
Company replied
Amazing and professional service. Plumbing issues at our home address on a Sunday. Drain Doctor attended and confirmed the main sewer pipe had collapsed so the system was unusable. The following Fri... See more
Company replied
Mike came highly recommended via a very experienced building surveyor. Our project had two properties sharing a failing Victorian sewage system sited in neighbouring field. Mik... See more
Company replied
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Hanbury Road, Unit B Asquith Court Saxon Business Park, B60 4FF, Bromsgrove, England, United Kingdom

No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mark James was brilliant came out within a couple of hours diagnosed the issue, gave us a quote and then fixed it there and then. Very knowledagble proffesional. Happy customer.

Reply from Drain Doctor - Birmingham & Worcestershire
The company fitted a new water treatment plant to replace an old cesspit on its last legs. It was not an easy replacement but the team worked very hard, efficiently and in a way that gave confidence. The team were pleasant, communicative and worked to cause a minimum of disruption - we were only "off line" as it were for abour 2 hours during the 5 day process. Would totally recommend for similar work.

Reply from Drain Doctor - Birmingham & Worcestershire
Made enquiry and they phoned straight back so friendly. Time and date booked in. Rang on the day 15mins before arrival.
Checked the problem went and checked all other drains and quoted there and then. Cleared and checked everything running back to normal within 10mins. Really happy with the work and reliability. Definitely turn to this company again for help. Thankyou x

Reply from Drain Doctor - Birmingham & Worcestershire
Swift service , came out same day on a bank holiday Sunday and resolved issue

Reply from Drain Doctor - Birmingham & Worcestershire
Kurt came out today, was lovely, so polite and professional, sorted the job quickly. Great service x

Reply from Drain Doctor - Birmingham & Worcestershire
I am very happy with the work carried out by mark he's done an amazing job in fixing our downstairs toilet.
Thank you so much

Reply from Drain Doctor - Birmingham & Worcestershire
The service at Drain Doctor is always told notch.
The promptness, reliability, standard of work and friendliness of staff, is second to none.
I have had three jobs done now and would fully recommend!

Reply from Drain Doctor - Birmingham & Worcestershire
Good communication, speedy dispatch of a technician to help. Effective resolution of our drain blockage. A very helpful camera survey of the drain.
Very helpful technician who explained everything and showed us what was happening.

Reply from Drain Doctor - Birmingham & Worcestershire
Prompt. Pleasant. Really good technician, Dave Thomas. Job done without hassle. Very satisfied.

Reply from Drain Doctor - Birmingham & Worcestershire

Reply from Drain Doctor - Birmingham & Worcestershire
Ash visited us to check our external drains. He arrived exactly on time, and was very professional, knowledgeable, polite and helpful.

Reply from Drain Doctor - Birmingham & Worcestershire
As usual excellent service, speedy response and really helpful in explaining what was happening.

Reply from Drain Doctor - Birmingham & Worcestershire
Dave arrived on time and quickly started. He was proficient and shared significant information clearly.

Reply from Drain Doctor - Birmingham & Worcestershire
Dealt with quickly, good advice given and friendly approach.

Reply from Drain Doctor - Birmingham & Worcestershire
Next day service to fix my blocked drain - very pleasant technician, who took time to jet wash out all the grease, rather than just rodding it, and who was honest about what was needed (and more importantly was honest about telling me nothing else was needed!). Great service, would definitely use again.

Reply from Drain Doctor - Birmingham & Worcestershire
Friendly ‘front of house’ lady who was efficient and provided good overview of what to expect. Gained information to let us know when Jake would arrive particularly useful when trying to run a business . Jake friendly and explained well the problem and how he would solve it. Felt in safe hands and good to get it sorted

Reply from Drain Doctor - Birmingham & Worcestershire
Had a survey completed by Mark. He was really professional and did a great job. I would highly recommend Drain doctor and will definitely use them again in the future.

Reply from Drain Doctor - Birmingham & Worcestershire
Speedy service, polite knowledgeable staff. Good advice given.
Hopefully won't need them anytime soon but any more drainage issues I will be ringing them

Reply from Drain Doctor - Birmingham & Worcestershire
Had the drain doctor company in today for a blocked toilet the company was very professional and contacted us not long after receiving our enquiry they sent a very nice young lad round called Luke who was very polite and tidy in the work that he carried out highly recommend

Reply from Drain Doctor - Birmingham & Worcestershire
"I cannot thank Drain Doctor Birmingham enough for the incredible service they provided for my 86-year-old mother, Valerie. She had a badly blocked toilet that was causing her a lot of stress, but Ashley was absolutely brilliant.
He was professional, efficient, and—most importantly—incredibly kind and respectful toward my mum. He fixed the issue quickly and took the time to explain everything clearly, which really put her at ease. It is so reassuring to find a company you can trust to look after vulnerable family members. 10/10 service from Ashley, we are very grateful!"

Reply from Drain Doctor - Birmingham & Worcestershire
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.