Drain Doctor - Fife Reviews 

116
TrustScore 5 out of 5

4.8

17 Alison Street, Buckhaven, KY8 1AA Leven, Fife, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very prompt service from Drain Doctor, friendly and efficient team who sorted issue quickly and cleaned up afterwards. Would recommend to friends and family.

Company replied

Rated 5 out of 5 stars

Called in the morning came within a couple of hours, job done with no disturbance to the business. Very professional

Company replied

Rated 5 out of 5 stars

Reported my blocked toilet on Saturday morning. Team arrived at 12 noon as promised and quickly fixed problem with high pressure jet hoses. They were courteous, efficient and cleaned up well afterward... See more

Company replied

Rated 5 out of 5 stars

Excellent service. We had a solid obstruction from sand and paint residue (we think) and the team were able to clear it for us which was especially important a few days before Xmas! Professional, tidy... See more

Company replied


Company details

  1. Drainage Service
  2. Plumber

Written by the company

UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.


Contact info

  • 17 Alison Street, Buckhaven, KY8 1AA, Leven, Fife, United Kingdom

  • 01592 550 144
Promotion box for Drain Doctor - Fife

Book an engineer in 2 minutes

Available 24/7, 365 days with free call out and no obligation quote.

4.8

Excellent

TrustScore 5 out of 5

116 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(116)

1,814 reviews in the last 12 months

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Rated 5 out of 5 stars

Above and beyond

Jordan and Lee went above and beyond to fix all the drains under my house. They were very considerate and made as little mess as possible. I couldn’t have asked for them to do anymore than they did.

September 18, 2024
Unprompted review
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Reply from Drain Doctor - Fife

Thank you for leaving us a review!

It's great to hear that you're pleased with the service you received. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Very responsive and professional

Very responsive and professional. Highly recommend

August 14, 2024
Unprompted review
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Reply from Drain Doctor - Fife

Thank you for leaving us a review!

It's great to hear that you would recommend us. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Excellent service

Excellent service!

They made every effort to come to our cottage as quickly as possible & didn’t leave until they were certain that the blockage was completely cleared. Tidied up after themselves too!

May 21, 2024
Unprompted review
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Reply from Drain Doctor - Fife

Thank you for leaving us a review!

It's great to hear that you're pleased with the service you received. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Trustworthy and experienced

Came out quickly and spent time investigating the issue until they found cause - very good !

August 1, 2024
Unprompted review
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Reply from Drain Doctor - Fife

Thank you for leaving us a review!

It's great to hear that you're pleased with the service you received. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Prompt service that solved the problem

Emergency blocked drain, quickly resolved. Thank you

July 24, 2024
Unprompted review
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Reply from Drain Doctor - Fife

Thanks for your feedback!

We're delighted to hear that you're pleased with the service received. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Quick and efficient response to blocked toilet

Reported my blocked toilet on Saturday morning. Team arrived at 12 noon as promised and quickly fixed problem with high pressure jet hoses. They were courteous, efficient and cleaned up well afterwards. Highly recommend them and would certainly use them again for any drain problems.

July 20, 2024
Unprompted review
Drain Doctor - Fife logo

Reply from Drain Doctor - Fife

Thank you for leaving us a review!

It's great to hear that you're pleased with the service you received. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Quality service…

Quality service…. As usual !!

June 25, 2024
Unprompted review
Drain Doctor - Fife logo

Reply from Drain Doctor - Fife

Thanks for your feedback!

We're delighted to hear that you're pleased with the service received. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Great service

Great service.
Helpful, speedy, great job done!

June 17, 2024
Unprompted review
Drain Doctor - Fife logo

Reply from Drain Doctor - Fife

Thanks for your feedback!

We're delighted to hear that you're pleased with the service received. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

KITCHEN DRAIN BLOCKED

Our kitchen sink had became blocked over the weekend, and despite trying plungers, chemicals and checking all available piping, it became clear that the blockage was deeper down the drain.

We rang Drain Doctor before 9am on the Monday and they promised to come out before 11:30; in the event, the team arrived at 11am. After trying several ways to unblock this badly blocked drain they were eventually successful.

Throughout this work they were highly professional, mopping up the inevitable water spills immediately, and tackling the problem in a methodical way which gave us confidence that although it took them some time to fix the problem we knew they would do it.

I highly recommend Drain Doctor and would use them again without question.

June 10, 2024
Unprompted review
Drain Doctor - Fife logo

Reply from Drain Doctor - Fife

Thank you for leaving us a review!

It's great to hear that you would recommend us. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Great

On time, efficient and effective.

June 5, 2024
Unprompted review
Drain Doctor - Fife logo

Reply from Drain Doctor - Fife

Thank you for leaving us a review!

It's great to hear that you're pleased with the service you received. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Great job

Great job. These guys know what they are doing without any fuss. Would definitely recommend them and use them myself again if needed.

June 2, 2024
Unprompted review
Drain Doctor - Fife logo

Reply from Drain Doctor - Fife

Thank you for leaving us a review!

It's great to hear that you would recommend us. 😊

Kind regards,

Calum

Rated 1 out of 5 stars

Drain blockers rather than drain doctor!

Said cleared drain, 2 days later same problem. Called back at later date to try to fix and said didn’t know how to clear.
Then made threats regarding payment when a little overdue for a job they did not do!

May 22, 2024
Unprompted review
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Reply from Drain Doctor - Fife

Hello Hannah

Thank you for your feedback.

We're sorry to hear that you have not had the experience you expected.

I'd like to look into this for you. Please email your postcode and the date we visited you to UK.Feedback@nbly.com so I can investigate.

Thanks,

Emma

Rated 5 out of 5 stars

Great job jetting drains

Quick reply, same day visit and all sorted and drains running clear. Rodding had just not achieved anything and the jetting nailed it. Great job and very satisfied. Can flush with confidence 😀

May 15, 2024
Unprompted review
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Reply from Drain Doctor - Fife

Thanks for your feedback!

We're pleased to hear that you are very satisfied with the service received. 😊

Thanks,

Calum

Rated 5 out of 5 stars

Quick response for an elderly vulnerable person

Quick response and flexibiity in assisting my vulnerable aged mother. Good Job (as it were)!

May 10, 2024
Unprompted review
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Reply from Drain Doctor - Fife

Thanks for your feedback!

We're pleased to hear that you received a quick response and that the issue was resolved. 😊

Thanks,

Calum

Rated 5 out of 5 stars

Excellent service provided yesterday by…

Excellent service provided yesterday by Drain Doctor following two previous companies failing to identify the problem correctly. The two men who attended my blocked toilet were professional, courteous and took care to carefully diagnose the problem and then proceeded to clear it. Jordan (I think that was his name) explained the procedure well and was clearly knowledgeable and experienced in what he was doing. He is a credit to the company in both his expertise and his professionalism. I would highly recommend this company and only wish I had gone directly to them instead of wasting money on two previous companies.
Thank you.

May 8, 2024
Unprompted review
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Reply from Drain Doctor - Fife

Thanks for your feedback!

We're delighted to hear that you received excellent service and that you would highly recommend us. 😊

Thanks,

Calum

Rated 5 out of 5 stars

Kitchen Sink Blockage

My elderly mother had problems with her sink drain.
The Drain Doctor - Fife came and did a fantastic job. They spent a considerable time sourcing the problem. They discovered that it wasn't her drain that was the problem but a blockage outside the property boundary, from other houses in the street. They then phoned Scottish Water to arrange for them to come and sort the problem. I am very grateful for the time and effort they spent helping my mum to get her sink drain sorted. I would highly recommend the team.

May 8, 2024
Unprompted review
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Reply from Drain Doctor - Fife

Thanks for your feedback!

We're pleased to hear that your mother received fantastic service and that you would recommend the team. 😊

Thanks,

Calum

Rated 5 out of 5 stars

Very efficient and helpful

The team of 2 arrived as promised and were very thorough in their investigations. They had our problem sorted within about 15 minutes and gave helpful advice on some possible remedial work we could do to avoid the problem occurring again.

May 7, 2024
Unprompted review
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Reply from Drain Doctor - Fife

Thanks for your feedback!

We're pleased to hear that you received very efficient and helpful service and that the issue was resolved. 😊

Thanks,

Calum

Rated 5 out of 5 stars

Fast, professional, reasonable: 5*

Drain Doctor turned up quickly, sorted the problem professionally, charged reasonably then helped with an invoice for insurance - top rate, highly recommended

April 4, 2024
Unprompted review
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Reply from Drain Doctor - Fife

Thanks for your feedback!

We're pleased to hear that you received fast, professional and reasonable service and you would highly recommend us. 😊

Thanks,

Calum

Rated 5 out of 5 stars

Quick response and thorough tidy work

Really impressed by the service. I called in the morning and the company had two people with me by early afternoon. They were thorough in exploring the problem, identified the issue and rectified it. Before leaving they made sure that everything was cleaned up. Would not hesitate to recommend the company.

April 18, 2024
Unprompted review
Drain Doctor - Fife logo

Reply from Drain Doctor - Fife

Thanks for your feedback!

It's great to hear that you were impressed with the service provided and that you would recommend us. 😊

Thanks,

Calum

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