Adrian and Dean came out the same day and resolved our issue which was a huge relief. Excellent service and nice guys. Thank you
Company replied
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See what reviewers are saying
Sent e mail to book Dr Drain Saturday for my elderly neighbour who had a blocked sink .After using a plunger and chemicals still no result. They responded back straight away and Benidict booked a vis... See more
Company replied
Absolutely amazing. I cannot fault any of the services that we received. Nothing was too much trouble for them. The engineer who came out to complete the work. Explained everything and was extremely... See more
Company replied
Fantastic service. I emailed late morning, received a call from the office shortly afterwards and the plumber arrived just after 3pm. Benedict was very polite and did a great job, cleaned up and too... See more
Company replied
Company details
Written by the company
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Contact info
Warren Park Way 19, LE19 4SA, Leicester, England, United Kingdom
- 0116 2145277
Book an engineer in 2 minutes
4.6
Excellent
78 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Benedict was amazing
Benedict was amazing. Got the problem sorted really quickly and explained everything along the way! Will definately recommend and use again
March 16, 2024
Unprompted review
Reply from Drain Doctor - Leicester
Thanks for your feedback!
It's great to hear that you received amazing service from Benedict and that you would recommend us. 😊
Thanks,
Calum
Plumber and service first class
Plumber and service first class. Communication excellent. Really impressed, will definitely use company again if required.
March 14, 2024
Unprompted review
Reply from Drain Doctor - Leicester
Thanks for your feedback!
We're pleased to hear that you received first-class service and that you would use us again in the future. 😊
Thanks,
Calum
Really helpful Jay was informative…
Really helpful Jay was informative friendly and together we managed to sort out the issue. Really good at his job and great customer service. Thanks a lot
March 7, 2024
Unprompted review
Reply from Drain Doctor - Leicester
Thanks for your feedback!
We're delighted to hear that you received really helpful service from Jay and that the issue was resolved. 😊
Many thanks,
Calum
Reply from Drain Doctor - Leicester
Thanks for your feedback! 😊
Calum
Great service friendly staff
Great service friendly staff
jason the technician was great and explained everything
February 29, 2024
Unprompted review
Reply from Drain Doctor - Leicester
Thanks for your feedback!
We're pleased to hear that you received great service from Jason. 😊
Thanks,
Calum
Great job 👍🏼
Great job 👍🏼
Highlighted the issue and worked tirelessly to get the problem sorted.
February 29, 2024
Unprompted review
Reply from Drain Doctor - Leicester
Thanks for your feedback!
We're delighted to hear that you received great service and the issue was resolved.
Thanks,
Calum
Really helpful engineer
Really helpful engineer. Investigated drains thoroughly.
February 28, 2024
Unprompted review
Reply from Drain Doctor - Leicester
Thanks for your feedback!
We're delighted to hear that you've received really helpful service. 😊
Thanks,
Calum
Kitchen sink waste pipe blockage
Kitchen sink was blocked up at waste pipe, called drain doctor. They were at my property within 45 minutes from the call. Jay was amazing, he looked at the reason and gave me a set price. He was very proffessional and polite. He unblocked the waste pipe and checked everything was cleared. Jay was amazing and resovled issue which took nearly 2 hours to complete. Thanks again.
February 27, 2024
Unprompted review
Reply from Drain Doctor - Leicester
Thanks for your feedback!
We're delighted to hear that you received amazing service and the issue was resolved. 😊
Thanks,
Calum
Absolutely brilliant service
Absolutely brilliant service. Was out to my broken tap in 20mins and fixed within an hour. Highly recommended
February 26, 2024
Unprompted review
Reply from Drain Doctor - Leicester
Thanks for your feedback!
We're pleased to hear that you received brilliant service and that you would recommend us. 😊
Thanks,
Calum
Jay came to have a look at our drain in…
Jay came to have a look at our drain in the back garden. He was friendly and efficient. He explained our issue and confirmed findings. I would highly recommend Drain Doctor everything was done on the same day.
February 26, 2024
Unprompted review
Reply from Drain Doctor - Leicester
Thanks for your feedback!
We're delighted to hear that you received friendly and efficient service and that you would recommend us. 😊
Thanks,
Calum
Reply from Drain Doctor - Leicester
Thanks for your feedback!
We're delighted to hear that you received very helpful service. 😊
Thanks,
Calum
Quick, Efficient & Informative
Jay was great! He came out the same day as we called and managed to clear our drain after two other plumbers could not. He also identified the issue that was causing the problem and advised on next steps. Friendly and happy to answer any questions I had!
February 22, 2024
Unprompted review
Reply from Drain Doctor - Leicester
Thanks for your feedback!
We're delighted to hear that you received quick, efficient and informative service. 😊
Thanks,
Calum
Great service
Great service, came out really quickly, great contact via phone to arrange an appointment and to confirm when they were arriving- were really clear on my options, fixed the issue and explained the cause and any next steps - highly recommend 👍
February 22, 2024
Unprompted review
Reply from Drain Doctor - Leicester
Thanks for your feedback!
We're delighted to hear that you received great service and that you would highly recommend us. 😊
Thanks,
Calum
Very friendly and knowledgeable
Phoned to confirm time. Punctual.Very friendly and knowledgeable. Fully explained the work process.
February 21, 2024
Unprompted review
Reply from Drain Doctor - Leicester
Thanks for your feedback!
We're pleased to hear that you received friendly and knowledgeable service. 😊
Thanks,
Calum
Best in the game!
Drain Doctor in Leicester ran by David Knight are highly recommended to anyone with drainage issues! We has a problem with our commercial drain and within a couple of hours we had Drain Specialist on site, who sorted the issue with no fuss! Excellent work.
February 9, 2024
Unprompted review
Reply from Drain Doctor - Leicester
Thanks for your feedback!
We're delighted to hear that you would highly recommend us and that the issue was resolved without fuss. 😊
Thanks,
Calum
Guys came right on time as we been…
Guys came right on time as we been told. Found a problem and sorted it out in less than half hour. Brilliant service. Will use them again i a future for sure
January 5, 2024
Unprompted review
Reply from Drain Doctor - Leicester
Thanks for your feedback!
We're delighted to hear that you received brilliant service and that you would use us again in the future. 😊
Thanks,
Calum
Professional and polite
Very friendly, polite and knowledgeable gents (even put up with my toddler stalking them). Cleared the drain in no-time. Would definitely recommend their services.
November 17, 2023
Unprompted review
Reply from Drain Doctor - Leicester
Thanks for your feedback!
We're delighted to hear that you received friendly, polite and knowledgeable service and that you would recommend us. 😊
Thanks,
Calum
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