Andrew came out to help us with a blocked outdoor drain in Strathblane less than 24 hours after we placed a call. He quickly diagnosed the fault, gave us a no obligation quote and immediately got to w... See more
Company replied
Springfield House, Laurelhill Business Park, FK7 9JQ Stirling, Scotland, GB
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Andrew came out to help us with a blocked outdoor drain in Strathblane less than 24 hours after we placed a call. He quickly diagnosed the fault, gave us a no obligation quote and immediately got to w... See more
Company replied
Andrew was extremely professional and lovely to deal with. He explained what was required and the cost from the outset and then just diligently (on a Saturday!)fixed the issue. No mess. Very trustwort... See more
Company replied
Phoned Drain Doctor as we had issues with our drains. Able to book an appointment immediately and they were able to fix the issue. Quick, professional and reliable. Everything was explained really wel... See more
Company replied
Fantastic service! Andrew, the engineer, was professional, explained everything clearly, and made sure I understood the work being carried out. I was really happy with both the price and the quality o... See more
Company replied
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Springfield House, Laurelhill Business Park, FK7 9JQ, Stirling, Scotland, United Kingdom

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Great communication and customer service. Engineer was very polite, had good knowledge of the site and what was required.

Reply from Drain Doctor - Mid Scotland
Water leaking from kitchen stack came out same day within 3 hours
Andrew was very helpful checked main drain to check it wasn't blocked
I need to get a plumber out to remove kitchen sink unit to access drain as the seal is most likely broken
Would definitely use again for blocked drain

Reply from Drain Doctor - Mid Scotland
I had Drain Doctor in for a blocked kitchen drain. Although the chap was there for an hour or so, he did not fix the problem. The operative eventually blamed the existing plumbing under the sink, took his £204 and left with a very slow drainage. I had the plumbing adjusted, but the problem remained. Later the following day the drainage failed completely and I was left with standing water overnight.
I sent them a video of the adjustments to the pipes that there was standing water in the sink, I even walked outside still videoing to show there was no flow outside, then back in to show the water was still in the sink.
I asked for a refund, as I have now had the additional cost of replacing all the waste pipes from the sink to outside in order to find the blockage.
I would not use them again, nor would I recommend them to anyone else. They claim fair and ethical pricing. If they had a no fix, no fee, maybe, but to leave the problem and still charge. Never again.

Reply from Drain Doctor - Mid Scotland
Absolutely delighted with the initial quick response from Adam and the professionalism and friendliness from Ronnie the engineer.
Would definitely recommend!

Reply from Drain Doctor - Mid Scotland

Reply from Drain Doctor - Mid Scotland
I have never been so glad to pay a bill as I was after Andrew retrieved the leaf guard from the drain from the roof. It took him all of 20 minutes to take the camera onto the roof, locate the guard in the downpipe and haul it back up. if left where it was the consequences would have been catastrophic. So calm & efficiently done. Thank you

Reply from Drain Doctor - Mid Scotland
Great response time and sorted out blockage very quickly. Will use again if we have trouble!

Reply from Drain Doctor - Mid Scotland
I was really happy the service provided by Drain doctor. They were quick to respond and they communicated well on the day in regards to arrival time etc. They were very kind to my elderly tenant and quickly solved the issue and explained the source of the problem so we could avoid future issues. Would definitely use again and recommend

Reply from Drain Doctor - Mid Scotland
Andrew arrived when he said and very quickly used his knowledge and experience to fix the blockage, excellent work

Reply from Drain Doctor - Mid Scotland
Andrew arrived promptly after phoning. Excellent communication by clearly explaining all procedures and price options. He was pleasant, helpful and mannerly and cleared the blockage very quickly. Thank you.

Reply from Drain Doctor - Mid Scotland
The plumber was able to come round within a few hours of my request, and was able to fix the problem in one visit, so I was pleased to get value for money

Reply from Drain Doctor - Mid Scotland
Quick, efficient and friendly! Would definitely use again.

Reply from Drain Doctor - Mid Scotland
Andy came and jetted the drain. Following day got quote to repair broken drain. Came today and did the repair. Andy and his colleagues were very pleasant and efficient. Would happily recommend the company to my friends and family. It's nice to get a company who are honest and reliable.

Reply from Drain Doctor - Mid Scotland
Carried out very quickly and efficiently.

Reply from Drain Doctor - Mid Scotland
First class service from this company, the drain got cleared & there was still a problem so it was all investigated & sorted out.

Reply from Drain Doctor - Mid Scotland
Drain Doctor came out to unblock my kitchen sink. This turned out to be a difficult time consuming job but was quoted for the initial job, for the addition of jetting and again for the additional man recommended for the job. Thankfully, and more importantly the price quoted is for the services they provide and not for the time they took to provide it. Very friendly, informative and kept me informed of the progress. I'm pretty switched on with stuff like this and can confirm that the additional cost of jetting was justified and needed, as was additional cost of the extra man. They earned their buttons on this job removing a couple of feet of solid fat from the dishwasher and sink pipe feed and worked with restricted access. They had the right tools and power equipment for the job and can say I was very happy for my house to have some much needed colonic irrigation after 16 years. Excellent guys!

Reply from Drain Doctor - Mid Scotland
Andrew arrived on site when he said he would. Talked us through the process and kept us fully informed at every stage and solved the immediate issue, but pointed out what should be done to prevent a similar issue. Very positive experience.

Reply from Drain Doctor - Mid Scotland
Very good service from initial enquiry to job on site

Reply from Drain Doctor - Mid Scotland
Adam sent Andrew as promised to fix a very tricky drain problem i had with internal main downpipe that needed descaling as it had a heavy buildup gradually over 40 years. He managed to the job done with a little imagination while Dynorod just told me lies and tried to rob me when they came out. Used Drain Doctor before and defo do again.

Reply from Drain Doctor - Mid Scotland
Andrew just left. What a decent gentle giant of a man. He sorted out my blocked drain with proficient ease. What a credit to Drain Doctor. I will have no hesitation in recommending this company to anyone in need of their services.

Reply from Drain Doctor - Mid Scotland
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