Andrew came out to help us with a blocked outdoor drain in Strathblane less than 24 hours after we placed a call. He quickly diagnosed the fault, gave us a no obligation quote and immediately got to w... See more
Company replied
Springfield House, Laurelhill Business Park, FK7 9JQ Stirling, Scotland, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Andrew came out to help us with a blocked outdoor drain in Strathblane less than 24 hours after we placed a call. He quickly diagnosed the fault, gave us a no obligation quote and immediately got to w... See more
Company replied
Really quick response from initial enquiry to drain engineer arriving - within 2 hours. Problem solved within the hour and everything is back to working as it should. The engineer was lovely and ver... See more
Andrew was extremely professional and lovely to deal with. He explained what was required and the cost from the outset and then just diligently (on a Saturday!)fixed the issue. No mess. Very trustwort... See more
Company replied
Phoned Drain Doctor as we had issues with our drains. Able to book an appointment immediately and they were able to fix the issue. Quick, professional and reliable. Everything was explained really wel... See more
Company replied
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Springfield House, Laurelhill Business Park, FK7 9JQ, Stirling, Scotland, United Kingdom

No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Andrew just left. What a decent gentle giant of a man. He sorted out my blocked drain with proficient ease. What a credit to Drain Doctor. I will have no hesitation in recommending this company to anyone in need of their services.

Reply from Drain Doctor - Mid Scotland
Called the Drain Doctor out very helpful and Barry explained everything that was wrong with my outside drainage system and cleared the system also advised of a solution to resolve the problem very happy with his professional approach in helping me out as I have had a very well known company out before and didn’t explain anything Well worth 5 stars

Reply from Drain Doctor - Mid Scotland
We got an appointment very quickly and Andrew did a great job at clearing a complete blockage in our kitchen drain. He explained what he was doing at each step, he identified the issue correctly and skilfully sorted it.

Reply from Drain Doctor - Mid Scotland
Would highly recommend using this service, Andrew came out and was friendly, professional and quick to resolve the issue with two sinks in my home that weren't draining. Would definitely use this company again for any issues.

Reply from Drain Doctor - Mid Scotland
Excellent response time. Good communication pleasant technician who quickly diagnosed and rectified problem. I would have no hesitation using again if required and recommend to friends

Reply from Drain Doctor - Mid Scotland
Very quick to come out and have a look at our drainage issue, same day. Dyno-rod were 3 days waiting time

Reply from Drain Doctor - Mid Scotland

Reply from Drain Doctor - Mid Scotland
Had Connor at my house last week. He has unblocked the drain pipe outside then left kinda in a hurry leaving a 10 cm gap between 2 pipes. We agreed that he's coming back to fix it. He never called me back and now he doesn't even answer my calls anymore. That gap allows mud stones etc to get washed back into the pipe and i'm afraid it will get blocked again therefore i'm pretty upset.

Reply from Drain Doctor - Mid Scotland
Late night call out , very personabale , able to resolve a complex issue with little information very quickly

Reply from Drain Doctor - Mid Scotland

Reply from Drain Doctor - Mid Scotland
Really helpful and friendly guys, and very dedicated to solving the issue! Thanks so much, would definitely recommend.

Reply from Drain Doctor - Mid Scotland
The job entailed excavating my driveway down to a depth of 1.5m to remove and replace a broken sewer pipe. This work was completed in a day and my driveway was restored to how it looked previous to the work. Special mention to Brian and Andy who carried out the work to a very high standard. Thanks also to Adam for his assistance in setting up the repair. Would certainly highly recommend Drain Doctor for all drainage requirements.

Reply from Drain Doctor - Mid Scotland
I found great your engineer,s understanding,co-operation and service

Reply from Drain Doctor - Mid Scotland
I was very pleased that you were able to attend so quickly and do a great job of clearing my drain. I particularly liked to camera that showed it to be completely clear.

Reply from Drain Doctor - Mid Scotland

Reply from Drain Doctor - Mid Scotland
Barry our drainage engineer was cheerful and knowledgeable and did a great job. I would recommend his experience and skills to anyone.

Reply from Drain Doctor - Mid Scotland
The service was really excellent, very decent chap who explained what he was doing thoroughly and was extremely helpful and solved the problem, could not fault him. However, I felt it was really expensive overall for the work that was required.

Reply from Drain Doctor - Mid Scotland
Super fast service, polite and friendly staff, reasonably priced. Unfortunately, dispite attempting several things they were unable to resolve our issue as they'd not come across it before

Reply from Drain Doctor - Mid Scotland
Connor arrived to find a water leak, access wasn't the best for him but nothing was too much trouble & once found he gave us advice on what to do next.
He was very pleasant, a tidy worker, you wouldn't know he had been. Great job.

Reply from Drain Doctor - Mid Scotland
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.