Drain Doctor - North West Reviews 454

We had a concern about one of our drainage pipes and had someone on site to inspect less than two hours after we placed the call. Mark G was especially kind, and we are very grateful for his quick service.

Very prompt, knowledgeable and courteous operative.

Easily organised. Work carried out satisfactorily and efficiently by pleasant young man. Great company.

Drain Doctor - simply the best. They did a marvellous, professional job and everyone I met from the company, were nothing but kind, considerate and helpful.

Very helpful and professional service from start to finish

Helpful and professional. Stayed till the job was done.

Chap who did the CCTV survey was very nice, but I had the survey on Thursday AM, was promised the report would be sent that night. It's Sunday and I'm £400+ out of pocket with nothing to show for it. Have rang Drain Doctor and they could do nothing for me other than email the local branch, which hardly feels like a suitable escalation. We're due to have works start on Tuesday and we don't know exactly what it is they need to do.

Easy and clear communication. Jack replaced a gully and drain pipe. Took pride in the quality of his work. Perfect. I would recommend based on this experience.

Excellent service thank you

Prompt service, good communication, problem resolved quickly

Rang to book an operative to come and resolve a blocked kitchen sink drain (between the external drain cover and the manhole). Their office rang back within 15mins to advise an operative would be with us within the hour. After about half an hour "Jack" turned up and checked the issue, freed the blockage and flushed the drain through.
Jack was an extremely professional and polite guy - if we ever have any further blocked drain issues, we'll be asking if Jack is avaialable.

Instant response to my post pleasant manner from the receptionist. Agreed day and time that suited me
Arrived on time, pleasant young man who introduced himself. Full explanation of the problem and the work required including pictures. Would recommend

The technician was efficient, professional and friendly and made an effort to explain everything. Highly recommended.

Engineer was very friendly. Second time using them. Problem solved quickly. Great company

Mark came to renew some pipes on our drive after having several toilet blockages.

He explained the problems as we viewed the camera going through the drain. The drain was that bad, the camera got stuck. That didn't phase Mark, he climbed in and got it free. Great that it hadn't got too far down the pipe, but shows how bad our drains were.
A much bigger job than I'd hoped...

He returned a few days later to begin the work. Took a few days to complete including digging really deep and re tarmacking the drive. Hail showers, cold weather but he never stopped. Hopefully sorted forever now!

Mark was very friendly from the word go, eased any worries I had and explained every query, no matter how daft!

He likes his tea strong with 2 sugars, very trusting and committed to getting the job done to customer satisfaction!

A great team - and if you're reading this Mark, thank the whole team for me - highly recommended!

Mark, the technician went above and beyond to get the job done. Arrived promptly and call backs were answered. This company is reliable and I would definitely use again A+++

Excellent Service. Jack was helpful and informative as always.

Great service, very quick to come out.
Friendly and professional service

Punctual, polite and professional. Excellent explanation, plan and execution.

Good job Peter!!