dropped a message Thursday evening, got a call friday to get booked in and Saturday they were there, unfortunately i wasnt so I rebooked for the following day. Got here quoted me the amount let me kn... See more
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Jack our technician was friendly, knowledgeable and polite. He arrived on time and worked hard to complete the repairs needed on our sewer/drain pipes. Would recommend for any drain or sewer problems.... See more
Company replied
Great company. Very responsive, but most of all reassuring. The technician explained everything he was doing and cleaned up after.
The time between initial call and the technician arriving was about an hour. I may have been fortunate in that he had finished a job not too far away. He identified the cause of the problem and dealt... See more
Company replied
Company details
Written by the company
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Contact info
Unit E1, Bradkirk Business Park, PR4 3FZ, Wesham, Lancashire, United Kingdom
- 0808 3019711

Book an engineer in 2 minutes
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 week
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EXPENSIVE 20 MINUTES!
I appreciate they came out at short notice and the workman was pleasant enough however 318 pounds for a blocked shower and a twenty minute job (10 of it sat in the van) is an absolute rip off! Will not use again!

Reply from Drain Doctor - North West
Competent and professional service
Competent and professional service: came when they said they would, did what they said they would and charged what they quoted. Probably a bit expensive, but a welcome change from other companies I approached.

Reply from Drain Doctor - North West
Expensive and may not clear the blockage
Absolutely lovely guy but couldn’t clear the blockage as the problem was in the main drain. Still got charged £282 for about an hours work and I still have blocked drains.

Reply from Drain Doctor - North West
Prompt, efficient service
Contacted on Thursday morning (1/5) regarding a horrible smell at my property. Within 2hrs, Mark arrived and very quickly found the issue and explained everything thoroughly to my partner and myself. Mark said he could return the next morning to carry out the work needed. Sure enough, Mark arrived before 9am and carried out all the work needed. Great service carried out. They will definitely be my first call if I have any future problems.

Reply from Drain Doctor - North West
Job done to our great satisfaction!
Peter was an excellent operative. Highly professional but also friendly. He was able to explain, and show on video very clearly what the particular drainage issue was and how we might solve it long-term. We had every confidence in his judgement and went along with his plan of action. Job done to our great satisfaction!

Reply from Drain Doctor - North West
Blocked drains
Guy came explained everything and what he would do to sort. He did everything, and explaind it as he was doing it. Problem was sorted quickly and effectively. I would highly recommend these guys

Reply from Drain Doctor - North West
Friendly and efficient
arrived on schedule, unblocked drain piping, camera to show all clear. Helpful friendly and efficient.

Reply from Drain Doctor - North West
Excellent service
Speedy service, quick resolution and friendly technician. Would highly recommend.

Reply from Drain Doctor - North West
Call Drain Doctor after a bad smell…
Call Drain Doctor after a bad smell from my kitchen cupboards, Mark was with me next morning and after investigating found a displaced pipe, Mark returned with a liner for the pipe and resolved the issue….no more bad smell!
Very friendly a knowledgable company and staff.

Reply from Drain Doctor - North West
Great service from Sid!
Sid arrived earlier than the appointment time on Saturday morning and straight away checked out the fault and diagnosed the blockage. Not only was the initial blockage cleared quickly he highlighted a few problems with the pipework and explained potential problems for the future. He traced the lines further up and gave us a steer for contacting our mains provider. Further checks of associated drains also undertaken and a clear explanation of the costs was given. Great service and very knowledgable! Throughly recommended!

Reply from Drain Doctor - North West
Great customer service very professional work
Great customer service very professional work good explanation of what is going on In Need doing

Reply from Drain Doctor - North West
Drain unblocking less hassle than anticipater
Company easy to contact re appointments and quick to respond. Technician clearly explained process, friendly, fixed the problem and restored site ready for re-instating my herb garden.

Reply from Drain Doctor - North West

Reply from Drain Doctor - North West
Great communication explained…
Great communication explained everything very knowledgeable and gave brilliant advise. Early as well :)

Reply from Drain Doctor - North West
Drain Doctor personnel
The guy who first visited and did the survey was great. The guys that did the work needed were also very good

Reply from Drain Doctor - North West
Good so far ……
Really nice chap. Explained and showed me everything. Need to use less loo roll ….. doh! Message to everyone there lol. All clear now.

Reply from Drain Doctor - North West
Arrived punctually
Arrived punctually. Very friendly and appreciated the reassurance that my drains were in good condition. Did the job in under an hour and left the place as he found it. Great service.

Reply from Drain Doctor - North West
Highly recommend
Speedy reply to get an appointment. Scheduled for the same day. Phone call an hour before arrival. Great service with good knowledge.

Reply from Drain Doctor - North West
A fantastic response!
A fantastic response straight from the start, they took the details and got someone out the next day. He arrived and sorted the issue in no time. Multiple ways to contact them and polite, friendly staff from start to finish. Even gave advice on the issue and showed me the camera view from the pipe to prove the work.

Reply from Drain Doctor - North West
Quick response time
Quick response time. Professional and tidy worker. Fixed problem first time .

Reply from Drain Doctor - North West
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