dropped a message Thursday evening, got a call friday to get booked in and Saturday they were there, unfortunately i wasnt so I rebooked for the following day. Got here quoted me the amount let me kn... See more
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Jack our technician was friendly, knowledgeable and polite. He arrived on time and worked hard to complete the repairs needed on our sewer/drain pipes. Would recommend for any drain or sewer problems.... See more
Company replied
Great company. Very responsive, but most of all reassuring. The technician explained everything he was doing and cleaned up after.
The time between initial call and the technician arriving was about an hour. I may have been fortunate in that he had finished a job not too far away. He identified the cause of the problem and dealt... See more
Company replied
Company details
Written by the company
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Contact info
Unit E1, Bradkirk Business Park, PR4 3FZ, Wesham, Lancashire, United Kingdom
- 0808 3019711

Book an engineer in 2 minutes
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
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A good, but costly, job done
The technician got the job done remarkably fast and left the workspace clean. The only negative was decidedly high cost, hence the 4 stars rather than 5. Regardless, I’m mostly satisfied with the overall job experience.

Reply from Drain Doctor - North West
Very knowledgeable and explained…
Very knowledgeable and explained everything thoroughly and advised what our next steps should be. Real asset to have a company like this out and about sorting issues with blockages.

Reply from Drain Doctor - North West
Efficient, hardworking and pleasant.
Peter explained in detail how the repairs were to be undertaken. He worked hard all morning in the baking sun and tidied up at the end of the job. He was very pleasant and helpful.

Reply from Drain Doctor - North West
very efficient service
very efficient service, very informative, really easy to contact. Great service and great company

Reply from Drain Doctor - North West
Brilliant fast and reliable service.
Brilliant fast and reliable service.
Rang up on Friday and they were there the following morning. Job was completed quickly and to a high standard and they also spotted an issue and suggested a repair that will save me a lot of money.

Reply from Drain Doctor - North West
Quick, clear and sorted!
Out to us within a couple of hours. Explained everything thoroughly and was transparent on pricing. Great work and absolutely would recommend to anyone.

Reply from Drain Doctor - North West
Brilliant service
Brilliant service. I’d recommend Drain Doctor to my friends and family. Arrived within a few hours of my original call. The engineer was super helpful and advised on best action that didn’t hurt my wallet too much. Thank you.

Reply from Drain Doctor - North West
Fantastic Service
Fantastic Service
Two men turned up within 30 minutes of me making a phone call. Excellent and funny to chat to they just cracked on with the job. Lifting giant stone covers no problem. They identified a blockage quickly and efficiently and started sorting it. Very satisfied with the results as we now have a free flowing functional septic tank. Would thoroughly recommend this company. Very professional.

Reply from Drain Doctor - North West
The team were super helpful
The team were super helpful, they had someone out to us within a couple of hours. They were so thorough, going above and beyond to make sure everything was resolved and our drainage system worked perfectly again, even though it was a much tougher job than expected.

Reply from Drain Doctor - North West
Both Techs were very nice
Both Techs were very nice, resolved the issue quickly and made sure that I was happy with the work before worrying about any payment at all. Very professional, I would highly recommend. I believe one was named Jack, I'm not sure I got the other man's name.

Reply from Drain Doctor - North West
Really friendly staff
Really friendly staff, lots of subject knowledge and professional work. Great contact and customer service experience and even better in person at my property. Mark was top notch!

Reply from Drain Doctor - North West
Really positive experience
Really positive experience - came out within 24 hours and cleared the blockage within 30 minutes. Technician was really helpful and explained both the process and the issue thoroughly

Reply from Drain Doctor - North West
Fast, friendly, professional and effective
Drain Doctors were quick, professional, friendly and did a good job.
Engineer Philip Walsh was investigating an issue at the house next door to mine when I asked him about the same issue possibly arising at my house. He was friendly and helpful, and when he finished next door had a quick informal look (without charge) at the drain I was concerned about. He clearly knew his trade very well, immediately found what was wrong, and gave me the office phone number so that (while he was still packing up) I was able to arrange for him to return and deal with my issue the very next day when he came back to carry out the work needed next door.
The office staff were equally efficient and helpful, making the booking straight away, confirming the price, and then phoning as soon as the work was completed so that I could make payment. An excellent service!

Reply from Drain Doctor - North West
Pleasant and professional-super job!
The company were professional to the extreme. Phoned in the morning explained we had a collapsed drain. They sent Phil to come and confirm. The very next day by mid morning the drain had been sleeved and was functioning normally.
Would recommend to EVERYBODY.

Reply from Drain Doctor - North West
Fast response to a drain blockage
I called Drain Doctor due to a drain blockage. The communication via phone was effective and kept me informed about the timing of the technicians visit. The technician attended my property within 24 hours, cleared the blockage, and conducted a survey of the pipework to identify any potential issues.

Reply from Drain Doctor - North West
Turned up ..did the job..no fuss and…
Turned up ..did the job..no fuss and polite!

Reply from Drain Doctor - North West
Arrived quickly and on time
Arrived quickly and on time, did a great job sorting our blocked drain out and showed the clear pipes on the fibre optics.

Reply from Drain Doctor - North West
Fast,efficient and friendly service
Fast,efficient and friendly service

Reply from Drain Doctor - North West
Great job!
Great job!
Very quick response to our call out and a very satisfactory result, dealt with by a very friendly gentleman.
Thank you

Reply from Drain Doctor - North West
Excellent service.
Excellent service.
Really quick all out time.
Person who visited our property was really friendly & explained everything that needed doing.

Reply from Drain Doctor - North West
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