dropped a message Thursday evening, got a call friday to get booked in and Saturday they were there, unfortunately i wasnt so I rebooked for the following day. Got here quoted me the amount let me kn... See more
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Jack our technician was friendly, knowledgeable and polite. He arrived on time and worked hard to complete the repairs needed on our sewer/drain pipes. Would recommend for any drain or sewer problems.... See more
Company replied
Great company. Very responsive, but most of all reassuring. The technician explained everything he was doing and cleaned up after.
The time between initial call and the technician arriving was about an hour. I may have been fortunate in that he had finished a job not too far away. He identified the cause of the problem and dealt... See more
Company replied
Company details
Written by the company
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Contact info
Unit E1, Bradkirk Business Park, PR4 3FZ, Wesham, Lancashire, United Kingdom
- 0808 3019711

Book an engineer in 2 minutes
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
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Friendly engineer took care of the…
Friendly engineer took care of the issue in a timely factor

Reply from Drain Doctor - North West
Confidence in the advice we were being given
Responsive, reassuring, helpful, clear. Advice given was easy to understand and thoroughly explained. Each step of the process meant we were included in decisions and these conversations were respectful and humorous - very helpful skill! The problem was stressful for us and the Drain Doctor technician removed all of that stress. Thank you

Reply from Drain Doctor - North West

Reply from Drain Doctor - North West
Exceptional service
Exceptional service! Rapid service, excellent communication.

Reply from Drain Doctor - North West
The engineer arrived on time the same…
The engineer arrived on time the same day I made the request for a visit. The engineer was friendly and professional and cleared my blocked drains efficiently.
Recommended.

Reply from Drain Doctor - North West
Brilliant service
Liam has visited a few times now to site. Top notch service and always does everything he can.
He knows what he's doing and isn't afraid to get into it.

Reply from Drain Doctor - North West
Rung firm for help ,there was no…
Rung firm for help ,there was no messing about got appointment straight away,the guy was brilliant job was spot on ,worth the money

Reply from Drain Doctor - North West
Blocked drains
The two technicians were very knowledgable and professional. Explained the problem and advised on a solution, which worked. Did a great job and left things clean and tidy.

Reply from Drain Doctor - North West
Drain Doctor did a fantastic job today…
Drain Doctor did a fantastic job today the guys were very polite and professional.
Highly recommend them .

Reply from Drain Doctor - North West
excellent service and attention to detail from Liam my Drain Doctor engineerr.
Excellent service from Liam Drain Doctor engineer.
Polite exceptionally knowledgeable about my Victorian drains.
He wasn't going to go until he had found out what the problem was and fix it.
100% satisfied.

Reply from Drain Doctor - North West
Liam was ace
Liam was ace, came out quickly, advised not just on resolving the immediate issue but what we could do to fix the problem long term. We were getting ready to dig up the kitchen; so thank you very much!

Reply from Drain Doctor - North West
Excellent service
Sid tried everything in order to free the blocked drain, thank you for your hard work

Reply from Drain Doctor - North West
Brilliant from start to finish
Brilliant from start to finish. Could have came out to us the day that I phoned but I explained that it could easily wait till the next working day. Phoned me on the Monday morning and they were with us that afternoon, sorted the problem. Paid and off they went.

Reply from Drain Doctor - North West
Super efficient fix
Really friendly, polite and courteous worker, identified the issue quickly and provided the necessary solution in good time. No disruption to our working day.

Reply from Drain Doctor - North West
Very professional service
Very professional service. Staff attended today, polite, knowledgeable and resolved the issue. Great service.

Reply from Drain Doctor - North West
My elderly mum was in a real pickle…
My elderly mum was in a real pickle with her blocked drains so I rang Drain Doctor for her. Jacqui who took the call was so helpful. Mark arrived not long after. He explained the issue and the process, was transparent with the cost and resolved the problem efficiently.
Thank you so much!
I’d highly recommend!

Reply from Drain Doctor - North West
Brilliant service from Darren
Darren was the guy who came out, bang on 11.00am as promised by the office. Did a really thorough job, very informative and helpful. Even lent his watervac to help with removing water from the cellar. Brilliant service from him, and Drain Doctor in general.

Reply from Drain Doctor - North West
Excellent service
Mark was prompt and very respectful of property and resolved the Issue . Would recommend to others.

Reply from Drain Doctor - North West
Fast, Friendly, and Efficient Drain Clearing Service
I had a blocked drain that was causing all sorts of issues, and Drain Doctor North West sorted it out quickly and professionally. Booking was simple and straightforward, and I received clear confirmation and updates throughout. The office staff were polite, professional, and made the whole process stress-free.
The technician, Phil, explained everything clearly and the necessary repairs were carried out over two days. I was very happy with the finished job and I highly recommend Drain Doctor if you need a dependable drainage service.
I’ll definitely call them again if I ever have another issue.

Reply from Drain Doctor - North West
Great service
Super quick, Liam was super friendly and explained everything and showed us via camera where the issue is. Can definitely recommend. Fair pricing which they let you know upfront

Reply from Drain Doctor - North West
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