DreamLivings.com Reviews 

127
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Ordered furniture more than 5 weeks back, no update or order status, no one responds to emails, phone calls never gets answered, I feel I lost my $$$. I will keep trying. Very sad, and reviews here do... See more

Rated 5 out of 5 stars

Milan in customer service was amazing. He went above and beyond to try and find the TOV counter stools I ordered when damage was found on the inventory they had in the warehouse. The stools were disco... See more

Company replied

Rated 5 out of 5 stars

After a mistake on the shipping ticket the bed color ordered showed arriving in a different color. Working w/DreamLivings we were able to come up w/a solution if it proved to be the wrong color. Once... See more

Rated 5 out of 5 stars

I looked at an accent chair that I really wanted, but I wasn't able to afford it---until I found DreamLivings.com's fair pricing. I am so very impressed with its free shipping, fair prices, and excell... See more

Company details

  1. Living Room Furniture Store
  2. Furniture Store

Information provided by various external sources

From Mid Century to Traditional and Classical, you'll love our collection of outdoor, indoor, living, dining, chairs, tables, bedroom sets, lighting, accents, decor and rug selections. Created a furniture experience that is superior on every level. An iconic experience powered by designers, crafted by artisans, direct to you!


Contact info

3.7

Average

TrustScore 3.5 out of 5

127 reviews

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3.7

All reviews

(127)

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Rated 5 out of 5 stars

Purchased the Paris velvet wingback…

Purchased the Paris velvet wingback chair and I love it!!!! Dream livings is the best, great pricing and amazing quality, love this site!! If you want anything stylish to make a room unique, check out dreamlivings.com!!!

November 12, 2018
Unprompted review
Rated 4 out of 5 stars

The team for DreamLivings was excellent but...

The team for DreamLivings was excellent and the furniture was exactly as it appeared on the website. My reason for 4stars is that there was a snafu with the order, and despite paying for delivery in-home the delivering company did not get the message--I do not believe that this was DreamLivings fault. However, it caused some distress when the delivery company called 2 days ahead to say they were planning curbside delivery (I live in a walk-up). I phoned DreamLivings who immediately tried to fix it with the warehouse and delivery company; there were still a few more confusing phone calls by the delivery co to me. In the end, the furniture arrived efficiently, was assembled (as paid for), and I got my dream bedframe. DreamLivings was understanding, professional, and very responsive throughout the whole thing!

November 11, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent quality and service

products of excellent quality meets the characteristics that informs the page I am very happy with my table ref. Manhattan Comfort, in addition the customer service of dreamlivings is very good I had the need to call twice to make a query and the people who attended my request were always very kind and effective I recommend the products

November 6, 2018
Unprompted review
Rated 5 out of 5 stars

Prompt service and communication from…

Prompt service and communication from the team, specifically Noah, at Dream Livings. My item arrived much earlier than estimated, and it arrived in great shape. I would definitely buy from Dream Livings again, and would recommend them as well.

November 2, 2018
Unprompted review
Rated 5 out of 5 stars

I love the the Aviator Sofa I ordered…

I love the the Aviator Sofa I ordered from DreamLivings!! It was a great value for the beautiful quality!!😀 It sounds funny but even the box it came in was so sturdy and protective. I have been ordering several item on line and by the time the box is delivered it is hardly in tack! Also Dream Livings delivery men actually bring it in the house at no extra cost verses dumping it on the driveway🙄
The best thing about ordering from DL is the consistent text communication. I was always in the “know” about where my order was and expected delivery. I would highly recommend using DL for online home furnishing orders.
Thank you DL for awesome products and customer service!!
Dawn Pierangeli

October 27, 2018
Unprompted review
Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent. Milan and Borhan are an excellent team.

I ordered a table that was out stock in other stores, but they were able to get it, unfortunately the table arrived damaged, but it was something minor so they gave me the option to get a refund or to have someone fixed the table for me before delivering.I really like that table, it was an unique piece and it could be easily fixed. It got fixed and you cannot even notice were it got damaged.

Borhan was always happy and available to help. he was always in good spirits. I'll order form this store without hesitation, also thee had the best price for the table. Thanks again!

October 22, 2018
Unprompted review
Rated 2 out of 5 stars

Great chair

Super nice customer service but it's been several m ok ths of no delivery and no communication:( I just want my chair already

October 20, 2018
Unprompted review
DreamLivings.com logo

Reply from DreamLivings.com

Hi Michelle,
Thanks for your feedback. After checking our records, I see that we have been in communication with you regarding your chairs since you placed your order. If e-mail does not work for you, please call us and we'll be happy to help you over the phone.

Rated 4 out of 5 stars

Not delivered yet

Thank you for resolving the delivery issue and refunding my money.

October 20, 2018
Unprompted review
DreamLivings.com logo

Reply from DreamLivings.com

Hi Paul,
Thank you for your feedback. I'm glad you reached out to us afterward. One of the items in your order was back-ordered and indicated as such on our website. I'm happy that we were able to fully refund you immediately after you contacted us since the ETA did not work for you. Let us know if we can help you with anything else. Thanks you again!

Rated 5 out of 5 stars

Sea Blue Velvet Ottoman - Stunning!!!

I ordered a beautiful sea blue velvet ottoman to match a TOV chair that I purchased for my newly built closet. The ottoman is very high end and I have gotten so many compliments.

October 13, 2018
Unprompted review
Rated 5 out of 5 stars

I cannot adequately express the level…

I cannot adequately express the level of my satisfaction with the communication and support I received from the customer service department at DreamLivings, specifically, Noah and Borhan. Both men were extremely quick to respond to my queries and always answered my questions. And they did so with respect and the utmost professionalism.

Noah was very proactive by communicating directly with the company from whom I made my purchase regarding the frustrating delays in shipment of my items. Once my items arrived and were impossible to assemble, Borhan was very patient with my frustration and never once made me feel as if I was being unreasonable. In addition, he offered me a number of options to resolve my issues, which I greatly appreciated.

In the end, I elected to return my purchase, but the customer service I received from both of these men has shown me that DreamLivings is a very professional company that cares for and respects its customers. I will not hesitate to do business with DreamLivings at any time in the future, or to recommend them to others who may be looking for products available through this company. Thank you!

October 12, 2018
Unprompted review
Rated 4 out of 5 stars

Prolonged shipping process

It took quite some time for the item to arrive, but no time at all for them to charge me. once the item arrived it was beautiful and in great condition

October 5, 2018
Unprompted review
Rated 5 out of 5 stars

SO beautiful!

I love the coffee table! It is very sturdy and well made. Great customer service as well.

September 30, 2018
Unprompted review
DreamLivings.com logo

Reply from DreamLivings.com

Hi Valencia,
Thank you for your feedback. I apologize about the table top not getting to you in perfect condition the first time around, but I'm happy we were able to help you with a replacement and send it with a safer carrier so it gets to you in one piece at the end! We look forward to serving you again soon! Take care!

Rated 5 out of 5 stars

I couldn't ask for a better service…

I couldn't ask for a better service than what I got, and it shows when I had a specific need. Needless to say on top of their awesome selection of chairs and sofas and the best prices I could find, they came through and were communicative with me throughout the process. I will definitely be back to shop again!

September 28, 2018
Unprompted review

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