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Rated 5 out of 5 stars

I’ve bought from Dreamware Tech three times now and if I could give them TEN stars I would absolutely do it! A small business where the attention to detail and customer service is second to none. I ca... See more

Rated 5 out of 5 stars

Forget the boring tech purchases; Dreamware Tech adds a sprinkle of personality to the mix. My Keychron Q3 Pro came with impeccable service – timely updates, seamless delivery – but what really caught... See more

Rated 5 out of 5 stars

This is easily the best service I've ever gotten from a computer store. Frequent updates, incredibly polite, quick service (3 working days from the other side of the country), and there's a freaking c... See more

Company replied

Rated 5 out of 5 stars

Good customer service, very keen on reaching out to help if there's an issue with your order. Finally they know how to tie that knot when sending over your order (my asus motherboard came in nicely... See more

Company replied

Company details

  1. Computer and Accessories Store

Written by the company

We're an online store based in Durban, SA selling the tech of your dreams. Our focus is on ethical practices, seeking to create lasting relationships with our customers. Buy the latest PC hardware and a range of enthusiast and lifestyle tech products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

114 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great customer service

Great customer service! I was a first-time customer with Dreamware Tech, and I was in need of a specific RAM module that was in stock with their suppliers. Jess communicated with me via WhatsApp and informed me about their order process, which reassured me, as I’m used to the quick 'purchase and deliver' process. Nonetheless, it was an overall great experience. My PC has been upgraded, and I did not expect a handwritten thank-you card with white chocolate to come with it.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

No sales rep to reply to my queries for…

No sales rep to reply to my queries for quote..no one responds on whatsapp or email....kak service

November 24, 2025
Unprompted review
dreamwaretech.co.za logo

Reply from dreamwaretech.co.za

Hi Jay

As discussed on WhatsApp, we sincerely apologise for the delay in sending you the quote.

My wife was undergoing a medical scan that lasted all morning, and I was with her. We are a husband and wife team, and since we run the entire business ourselves, we were naturally unavailable during that time.

We have since sent your quote and hope this clarifies the reason for the delay.

Thank you so much in advance for your understanding. God bless

Rated 5 out of 5 stars

Amazing Customer Service!

I recently ordered a keyboard from Dreamware Tech and I’m really impressed with the whole experience. It definitely felt like a premium experience. Delivery was quick and arrived in perfect condition. The packaging was solid and secure, so there was no worry about damage during shipping. What stood out the most though was the customer service. They were friendly, responsive, and made the process smooth from start to finish.

Overall, I’m really happy with my purchase and would definitely recommend Dreamware Tech. Thank you for the yummy chocolate ✨

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

The best customer service, by a mile!

I could not be happier with the exceptional service I received from Brent and Jess. I ordered a new laptop from Dreamware and I was kept updated every step of the way as to the progress of the order. The service is personal, professional, and anything but salesy. I never felt as though I was being sold to, or I was just another customer who wanted to buy a laptop. I was allowed time to make my decision and whenever I had a question they were there to help.

I decided to move forward with Dreamware - despite them being located in another province and despite receiving good quotes from other companies. Why? Because of their exceptional customer service! And I'd 300% order from them again. As a non-techy person - Jess and Brent were exactly the kind of people I wanted to work with when deciding on a new laptop.

You guys are absolutely amazing - thank you for all of your help through this journey. I truly appreciate everything! Better service you will not find anywhere !

Thanks again,

Matthew

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service with the client…

Great customer service with the client in mind. I really appreciate the open communication through WhatsApp made me really comfortable and relaxed about when to receive my order. The note and chocolate was the final piece on top. Really great online business. Dreamware Tech has earned themselves a new returning client.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Service from Dreamware Tech

I had an amazing experience with the guys from Dreamware Tech. I ordered late in the evening and I was handled with such care. My package arrived well before I could pick it up. When I received it, they made me feel even more special and their prices are great too. I will be buying all my computer tech needs from Dreamware. Thank you so much

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Dreamware tech is a DREAM!

DreamWare Tech provided me with the best support experience I’ve ever had! I reached out for help with my graphics card and screen issues, even though I hadn’t purchased any of my products from them. Despite that, they went above and beyond to assist me. They helped me discover that I still had warranties, saving me a significant expense.

The team took the time to chat with me, guide me in finding possible replacement graphics cards, and provide expert advice. Every interaction was met with professionalism, friendliness, and a genuine willingness to help. Their dedication to customer service is truly outstanding and sets an example for other companies to follow.

If you’re looking for exceptional service, product knowledge, and support, look no further than DreamWare Tech. Huge thanks to the team for making such a positive impact!

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Cannot fault them at all.

Cannot fault them at all.

Prices are great
Products are great
Shipping time is quick
Service & communication are tops

Awesome people who deserve everything they've worked so hard for.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Best tech site in SA

If you want personable service, and a very, very, user friendly website, then Dreamware should be your next go to. Not only do they have amazing product availability, but they also have competitive pricing and clear and safe steps to checkout. On top of that they always make sure to use the best courier service to ensure prompt and secure delivery.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Great company, best priced parts I could find in South Africa. Great help from their team with part recommendations. Absolutely loved their work on my PC!

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

The best tech experience you can have

Forget the boring tech purchases; Dreamware Tech adds a sprinkle of personality to the mix. My Keychron Q3 Pro came with impeccable service – timely updates, seamless delivery – but what really caught me off guard was the hand-drawn portrait and chocolate in the box. Talk about a sweet surprise! If you want professionalism with a personal touch, Dreamware Tech is the way to go. The best tech experience you can have.

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Legendary service!

The team at Dreamware Tech are absolute legends. Best customer service you could ever ask for, and extremely efficient. 2 business days from order to receiving, and with a personalized note to boot! 20/10, would buy from them any day :)

February 19, 2024
Unprompted review

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