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Rated 5 out of 5 stars

I’ve bought from Dreamware Tech three times now and if I could give them TEN stars I would absolutely do it! A small business where the attention to detail and customer service is second to none. I ca... See more

Rated 5 out of 5 stars

Forget the boring tech purchases; Dreamware Tech adds a sprinkle of personality to the mix. My Keychron Q3 Pro came with impeccable service – timely updates, seamless delivery – but what really caught... See more

Rated 5 out of 5 stars

This is easily the best service I've ever gotten from a computer store. Frequent updates, incredibly polite, quick service (3 working days from the other side of the country), and there's a freaking c... See more

Company replied

Rated 5 out of 5 stars

Good customer service, very keen on reaching out to help if there's an issue with your order. Finally they know how to tie that knot when sending over your order (my asus motherboard came in nicely... See more

Company replied

Company details

  1. Computer and Accessories Store

Written by the company

We're an online store based in Durban, SA selling the tech of your dreams. Our focus is on ethical practices, seeking to create lasting relationships with our customers. Buy the latest PC hardware and a range of enthusiast and lifestyle tech products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

114 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I will certainly recommend Dreamware to…

I will certainly recommend Dreamware to anyone. Brent assist me and he was professional and kept me updated on a regular basis. It is indeed a "Dream Team" to work with. You guys rock and all the best to you all at Dreamware and to your company. It was a please doing business with you. Blessings

February 23, 2023
Unprompted review
dreamwaretech.co.za logo

Reply from dreamwaretech.co.za

Hi Danie, thank you so very much for the kind review! It means the world to us and we are so glad that you had a good experience! We are sure that the dash cam is going to be an awesome addition to your car and we hope to be of service to you again in future. God bless and stay legendary!

Rated 5 out of 5 stars

Best Experience

Friendly Staff, Well packaged Goods, Personalised Card, Best Service (Got updated as the Process was going on)

February 20, 2023
Unprompted review
dreamwaretech.co.za logo

Reply from dreamwaretech.co.za

Thank you so much for the super kind review Juan! :-D It was such a pleasure giving you a hand and we can't wait to help you again in the future! god bless and stay legendary!

Rated 5 out of 5 stars

Awesome service from an awesome…

Awesome service from an awesome team.Will never buy any tech anywhere else

February 14, 2023
Unprompted review
dreamwaretech.co.za logo

Reply from dreamwaretech.co.za

Hey Wayne, thanks so much for kind review! We're so glad that you had a good experience with us and we are sure you are enjoying that beast of a system! :-D God bless and stay legendary :-)

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service - Personal customer attention from an amazing team

February 1, 2023
Unprompted review
dreamwaretech.co.za logo

Reply from dreamwaretech.co.za

Hey Ryan, thank you so much for the very kind review! It truly means the world to us and we are so glad that you enjoyed your experience with us. We hope that we can be of service to you again soon. God bless and stay legendary!

Rated 5 out of 5 stars

service was great

ordered a video capture card. got delivery in 5 days and all was 100%. good work

January 30, 2023
Unprompted review
dreamwaretech.co.za logo

Reply from dreamwaretech.co.za

Hi Mithun, thank you so much for the very kind review! We are so glad that you enjoyed your experience and we can't wait to be of service to you again in future! :-) God bless and stay legendary!

Rated 5 out of 5 stars

Excellent Service!

Brent and the Dreamware team were excellent getting my order delivered in perfectly good condition with regular updates.

Would recommend using them any day to anyone, will definitely be using their services again in the future.

January 8, 2023
Unprompted review
dreamwaretech.co.za logo

Reply from dreamwaretech.co.za

Hey Johan,

Thank you so much for the very kind review! We are so glad that you will be recommending us to people and we cannot wait to give you a hand again in future! Thank you so much for your support once again!

God bless and stay legendary!

Rated 5 out of 5 stars

I was very satisfied with this service

I was very satisfied with this service. The communication and detail was outstanding. They did a difficult job in such a short timeframe and kept me updated the whole time. I will definitely be using Dreamware in the future for all my tech and IT stuff. Outstanding service and excellent finished product. 10/10 for me !

January 9, 2023
Unprompted review
dreamwaretech.co.za logo

Reply from dreamwaretech.co.za

Hi Mark, thank you so much for the very kind review! It was awesome giving you a hand and we are sure you are going to love the new additions to your PC. God bless and stay legendary!

Rated 5 out of 5 stars

Amazing Service and products!

If you have never experienced exceptional service before, do yourself a favor - and support Dreamware Tech!
Receiving updates in person - payment confirmation, courier scheduled, tracking number, dispatch, etc. and not just the standard automated system that we've become accustomed to. My parcel arrived today, mind you super fast delivery too - and it was packaged with sooooo much care ;) not even Zeus himself would've been able to destroy it! Out there is a team - Greg and the Dream Team - who value and take care of their customers and each and every purchase is dealt and handled with so much pride. Thank you Jess for your kindness and updates :) and thank you Dream Team for service that we thought only existed in our most mystical dreams! Oh, and the product I bought is amazing too :)

December 18, 2022
Unprompted review
dreamwaretech.co.za logo

Reply from dreamwaretech.co.za

Hi Esmar, thank you so much for the super kind review! It was a pleasure giving you a hand and we are always happy to hear that our Dreamers are enjoying their gear. God bless and stay legendary!

Rated 5 out of 5 stars

Making you feel valued as a customer

Dreamwaretech are amazing at communicating throughout the delivery process once your order has been placed. The eco packaging is a nice touch as well as the hand written thank you note and chocolate surprise! Thank you DWT!

December 7, 2022
Unprompted review
dreamwaretech.co.za logo

Reply from dreamwaretech.co.za

Hey Adrian, thank you so much for the very kind review, we are so glad you enjoyed the little touches we add to our orders! Thank you again for the support and we hope we can be of service to you again soon. God bless and stay legendary!

Rated 5 out of 5 stars

Dreamware Technology are the best!

I don't post much on Social Media (Wifey is the social butterfly), but this really deserves praise. Contacted them and they were quick to respond, unbelievable courteous, and offered such excellent customer service that shows they're not only doing an excellent job, they are fulfilling their calling. May God bless you guys (Brent, Jess, and Dreamware Tech) far beyond you could think or imagine!

November 25, 2022
Unprompted review
dreamwaretech.co.za logo

Reply from dreamwaretech.co.za

Hey Ronald, thank you so much for the very kind review, these type of things mean so much to all of us! We hope you enjoy your new gear and we hope to be of service to you again in the future. God bless and stay legendary!

Rated 5 out of 5 stars

Great response time and trustworthy

Really good response times and excellent and very friendly customer service. They’re trustable and friendly :).

November 1, 2022
Unprompted review
dreamwaretech.co.za logo

Reply from dreamwaretech.co.za

Hey Jatin, thank you so much for the very kind review! It means a lot to us! We are so glad we can be of service and we are sure you are super excited to get your new gear! God bless and stay legendary.

Rated 5 out of 5 stars

Quality packaging and friendly service

The RAM I ordered delivered quickly and in good shape. I really appreciate how the friendly customer service :)

September 14, 2022
Unprompted review
dreamwaretech.co.za logo

Reply from dreamwaretech.co.za

Hi Megan, thank you so much for the kind review! We are so glad that you enjoyed our service and we can't wait to give you a hand again in future! God bless and stay legendary.

Rated 5 out of 5 stars

Service to Dream of.

Excellent service, competitive pricing, answered technical questions efficiently and upon receiving my order, suprised with a hand written note and choccy. Not many companies go the extra mile anymore. The service is amazing. Keep up the good work Dreamteam.

September 6, 2022
Unprompted review
dreamwaretech.co.za logo

Reply from dreamwaretech.co.za

Hi Ettienne, as always, it was such a pleasure giving you a hand! We are so thankful to have amazing customers like yourself and we hope to give you a hand again in future. God bless and stay legendary!

Rated 5 out of 5 stars

Bought myself a 480GB SSD

Bought myself a 480GB SSD, was packaged wonderfully with a handwritten letter from the dreamwaretech team. Had no hassle ordering or paying, payment was validated fast and the order was delivered within 5 days (due to my distance)
Products are sold as advertised and I there was no catch. Hope to purchase again soon 🙌🏻

September 8, 2022
Unprompted review
dreamwaretech.co.za logo

Reply from dreamwaretech.co.za

Hey Joshua, thank you so much for the review! We are so glad that you had a great experience overall and we can't wait to give you a hand again in future! God bless and stay legendary.

Rated 5 out of 5 stars

Best service you can get

I just want to say, Dreamware Technology has one of yhe best services in south africa. It will not be the last time that they hear from me, i would recommend them to all my friends & family. Best sevice you can get.

September 6, 2022
Unprompted review
dreamwaretech.co.za logo

Reply from dreamwaretech.co.za

Hey Schalk, thank you so much for a very kind review, we cannot wait to give you a hand again in future and hope that you are enjoying your gear! God bless and stay legendary!

Rated 5 out of 5 stars

😑 ugh

I don’t want to lie, their customer service and delivery service is impeccable however the product I purchased from them is so bad I don’t even have words to actually describe how terrible the product is!

What a total waste of money I swear!!!

But like I said their service is good just the item I bought was a piece of garbage

August 20, 2022
Unprompted review
dreamwaretech.co.za logo

Reply from dreamwaretech.co.za

Hi Bianca, thank you so much for the very kind review of our service. Sadly, the laptop that you purchased was faulty, but thankfully we were able to get the unit back and refund you fully. Sadly units do fail from time to time. Thank you so much for your patience during the return process and we hope to give you a hand again soon. God bless and stay legendary!

Rated 5 out of 5 stars

Legends and ROCKSTARs..

Legends and ROCKSTARs... i ordered myself and my wife Memory and corsair Fans and all came so neatly packed and well cared for. I never needed to contact in and ask what is happening with my order as i was updated directly to my whatsapp through every step of the way .Brent kept me posted and updated with the entirety of my order and all items came delivered and in the best packing ive EVER SEEN in any delivery. I will do business again REAL SOON and i recommend you do to Kevin G

July 15, 2022
Unprompted review
dreamwaretech.co.za logo

Reply from dreamwaretech.co.za

Hey Kevin, first off, you are the ROCKSTAR here! Thank you both for being an awesome human being to deal with and all the support you have sent our way. We can't wait to welcome the ROCKSTAR back soon. God bless and stay legendary! :-D

Rated 5 out of 5 stars

Amazing service and really friendly…

Amazing service and really friendly people. I love dealing with them

June 27, 2022
Unprompted review
dreamwaretech.co.za logo

Reply from dreamwaretech.co.za

Hi Kirsty, thank you so much for the kind review, it has been a pleasure assisting you and we hope we can give you a hand again soon. God bless and stay legendary!

Rated 5 out of 5 stars

Great service and quick response

Great service and quick response. I got my first order withing 2 days.

June 10, 2022
Unprompted review
dreamwaretech.co.za logo

Reply from dreamwaretech.co.za

Hey Erik, thank you so much for all the support you have shown us, you are always grateful and super pleasant to chat to! Thank you for the review and we hope we can be of service to you again soon. God bless and stay legendary!

Rated 5 out of 5 stars

Brilliant Service

Quick, efficient and friendly service with consistent updates along the way

Definitely recommend!

June 8, 2022
Unprompted review
dreamwaretech.co.za logo

Reply from dreamwaretech.co.za

Hi Coenraad, thank you so much for the very kind review, we are so glad that your experience was a positive one. We hope to be of service to you again in future! God bless and stay legendary!

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