Drewberry™ Reviews 

235
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally knowledgeable, patient, and professional when guiding them through various policy options. People truly appreciate the clear, prompt communication and efficient support received throughout the entire application process from start to finish. However, some reviewers noted that certain application procedures felt a bit complex or moved noticeably slower than expected. A few individuals experienced occasional frustrations or minor challenges when dealing with specific updates, follow-ups, or policy requirements. Despite these occasional delays, consumers generally felt well supported and remained satisfied with the overall outcome of their insurance setup.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising advisers for providing an exceptionally smooth,... See more

Service

Reviewers mention positive feedback about service, noting that protection experts provide prompt, thorough,... See more

Customer service

People report positive experiences with customer service, highlighting that advisers are knowledgeable,... See more

User experience

Consumers find user experience to be an exceptionally smooth and reassuring process from start to finish.... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Joolz and Alex were incredibly helpful throughout the process of setting up our policy for myself and my partner. They were clear, patient, and professional from start to finish, taking the time... See more

Rated 5 out of 5 stars

Once again, Alex Weir has done a fantastic job with our annual health insurance renewal, saving us thousands of pounds by switching providers. We can't speak highly enough of the service provided by D... See more

Rated 5 out of 5 stars

Rauri was very helpful in helping me set up my income protection insurance, explained all of my options and the differences between each policy. He made the whole process very stress free and easy. I... See more

Rated 5 out of 5 stars

All round exceptional service. Darren went above and beyond to ensure I was matched to the best provider to suit my needs. Kept me on track and felt supported throughout the process. Highly recommend... See more


Company details

  1. Income Protection Insurance Company

Written by the company

We are a fast-growing UK advisory firm with offices in London and Brighton. We specialise in providing advice to individuals and corporate clients on a range of products from life insurance, income protection, health insurance, keyman insurance and employee benefits including workplace pensions. Our ethos is to provide the best possible service demonstrated by the growing number of 5-star rated reviews with over 98% of our clients saying they would recommend us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

235 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(235)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

All round exceptional service

All round exceptional service. Darren went above and beyond to ensure I was matched to the best provider to suit my needs. Kept me on track and felt supported throughout the process. Highly recommend

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Aidan and the team at Drewberry were…

Aidan and the team at Drewberry were fantastic. I felt in very good hands in getting advice about life insurance and critical illness cover, Very knowledgable, efficient and professional indeed and always called exactly when they said they would with quick, fully follow up to my queries. I have come away with a very good policy and strong team behind me to support me going forward. Shout out to Joanne Hooke too, thank you both, and thank you Drewberry!

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great staff

Great staff, very supportive - explained everyone very clearly and with lots of patience! Thanks Aidan.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Great job guiding me through the process of setting up my policy. All the queries I had were addressed with full information provided. I was not rushed through the process, contact person was very patient when I needed time to consider proposals and my input was taken into consideration at every step to tailor my policy to my needs. Will definitely be recommending to family and friends.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful

No Issues noted, seemed like Aidan knew what he was talking about and gave sound financial advice.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Highly personalised service

Alex provided a very personalised service that clearly explained all the nuances of the product and helped me decide which was best for me. Despite a number of challenges, Alex continued to work diligently to help me overcome them. Pleasure to deal with this company and Alex.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and professional service from Dianne and Fiona

I recently worked with the team to set up a Relevant Life policy and trust, and I couldn’t be happier with the professional service I received.

Dianne was my main point of contact and she was absolutely exceptional. She is incredibly patient and took the time to explain every detail, ensuring I felt confident and well-informed. Her expertise and supportive approach made the entire process feel very smooth and manageable.

I also want to thank Fiona, who handled the technical side of the application and the trust documentation with great efficiency. Her clear communication and attention to detail were vital in getting all the paperwork finalised perfectly.

It is rare to find a team that balances high-level expertise with such genuine care for the client. I highly recommend both Dianne and Fiona to any business owner looking for professional and empathetic guidance.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and Trustworthy Service

From the very beginning through to setting up my insurance policy, the service was consistently professional and attentive. Responses were always quick, and even when I asked the same questions multiple times, everything was explained clearly and patiently.

As English is not my first language, I especially appreciated how carefully everything was explained and how supportive Aidan was throughout the process. It made the whole experience much easier and stress-free.

The advice and recommendations were genuinely customer-focused, which gave me a strong sense of trust and confidence. I would highly recommend this company!

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Exemplary service from Alex and Fiona

It was a pleasure to review my protection policies with Alex. He went above and beyond in giving me detailed advice in order to find the best product for me. Communication was clear and quick. Nothing was too much hassle. Would highly recommend!

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent professional service

Drewberry handled the entire claim process for me seamlessly after a short phone call discussing my circumstances and requirements. Danny and Joolz were very friendly and approachable and kept me updated throughout the process. Highly recommended service.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Dianne Wheeler

Dianne Wheeler whom delt with my application was very professional and engaging throughout the whole process. I wouldn't hesitate to recommend their services.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Simple and straightforward

Rauri was very helpful in helping me set up my income protection insurance, explained all of my options and the differences between each policy. He made the whole process very stress free and easy. I would highly recommend this company and Rauri in particular.

January 22, 2026
Unprompted review

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