Drewberry™ Reviews 

235
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally knowledgeable, patient, and professional when guiding them through various policy options. People truly appreciate the clear, prompt communication and efficient support received throughout the entire application process from start to finish. However, some reviewers noted that certain application procedures felt a bit complex or moved noticeably slower than expected. A few individuals experienced occasional frustrations or minor challenges when dealing with specific updates, follow-ups, or policy requirements. Despite these occasional delays, consumers generally felt well supported and remained satisfied with the overall outcome of their insurance setup.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising advisers for providing an exceptionally smooth,... See more

Service

Reviewers mention positive feedback about service, noting that protection experts provide prompt, thorough,... See more

Customer service

People report positive experiences with customer service, highlighting that advisers are knowledgeable,... See more

User experience

Consumers find user experience to be an exceptionally smooth and reassuring process from start to finish.... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Joolz and Alex were incredibly helpful throughout the process of setting up our policy for myself and my partner. They were clear, patient, and professional from start to finish, taking the time... See more

Rated 5 out of 5 stars

Once again, Alex Weir has done a fantastic job with our annual health insurance renewal, saving us thousands of pounds by switching providers. We can't speak highly enough of the service provided by D... See more

Rated 5 out of 5 stars

Rauri was very helpful in helping me set up my income protection insurance, explained all of my options and the differences between each policy. He made the whole process very stress free and easy. I... See more

Rated 5 out of 5 stars

All round exceptional service. Darren went above and beyond to ensure I was matched to the best provider to suit my needs. Kept me on track and felt supported throughout the process. Highly recommend... See more


Company details

  1. Income Protection Insurance Company

Written by the company

We are a fast-growing UK advisory firm with offices in London and Brighton. We specialise in providing advice to individuals and corporate clients on a range of products from life insurance, income protection, health insurance, keyman insurance and employee benefits including workplace pensions. Our ethos is to provide the best possible service demonstrated by the growing number of 5-star rated reviews with over 98% of our clients saying they would recommend us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

235 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(235)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Experience with Danny at Drewberry

I recently took out an income protection insurance policy with Drewberry Insurance, and I couldn’t be happier with the service I received. From start to finish, Danny was exceptional. He really took the time to understand my individual needs and was genuinely attentive throughout the entire process. Danny was incredibly polite, knowledgeable, and helpful, making what could have been a complex process feel straightforward and stress-free. I felt truly listened to, and his expertise reassured me that I was making the right choice for my circumstances. I highly recommend Drewberry Insurance—and if you have the chance to work with Danny, you’ll be in very good hands!

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Rauri and the team were knowledgeable, attentive and thorough - and able to give good recommendations for someone in quite a niche industry. Thank you!

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

A great and simple experience from…

A great and simple experience from Dewberry to find me the best income protection product. Samantha Haffenden-Angear went above and beyond to work with several providers to get best coverage at the best price.

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

Private Health Insurance

I recently set up my Private health insurance policy with Ben Brooks from Drewberry.

Ben was an absolute pleasure to deal with, really lovely guy. The process was simple from start to finish and everything was communicated openly and efficiently. Ben was always accommodating when it came to scheduling calls to work around me and I’d recommend anyone considering private health insurance to use Drewberry to help in the process.
Thanks again, Ben!

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Alex at Drewberry is excellent and I…

Alex at Drewberry is excellent and I can’t recommend him highly enough, very professional and attentive to your individual needs and finds the right solutions, I have several products with this company and they make it very easy.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Relevant life policy!

Rauri has been very helpful, professional in finding the right relevant life policy for us. From initial discussion to setting up the policy, the experience with Drewberry has been positive and I would recommend Drewberry with no hesitation.

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, quick thorough and well informed. The whole platform and Ben Brooks (my agent) was outstanding.

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant communication from the start

Brilliant communication from the start. Danny and George were very professional throughout the process. I didn’t once feel pressurised and I felt they were there to address my needs rather than the other way around.
I’d been paying too much for my income protection for too long and felt that a change would be too much of a hassle. However I’m glad I got in contact with Drewberry and would recommend.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Danny gets you deals other agents 'cannot', amazing!

Danny has fantastic relationships with the providers and is able to get you cover for things denied elsewhere.

I was previously denied cover for any mental health related issue from other providers, due to taking 4 days bereavement leave from work when my dad passed (work required an unfit for work note from the GP). I did not search for this cover alone either, it was a professional protection agent from a reputable company, who told me that is the best they can do.

However, after finding Danny, it was clear that they had not really tried to get me the best deal there is out there!

Danny went back and forth with me and reviewed all of the best options and was able to negotiate mental health issues also being covered for me as long as I had no instances within 2 years.

After paying all this money, I would want to at least be covered for everything, because you just never know!

Thanks to Danny, I now feel so much at ease knowing that I am covered for everything, and it is such a peaceful feeling, which would not have been possible if I did not branch out to look elsewhere too.

I also want to note that I am quite terrible at responses, due to being incredibly busy at work nonstop (this review I should have also left months ago!!), but Danny was so so patient with me and understanding.

He is great and I would definitely recommend him to anyone looking for income protection.

Thank you!

December 11, 2023
Unprompted review
Rated 5 out of 5 stars

Would highly recommend Drewberry

Both Sam Womersley and George Simpson were professional, to the point and handled my relevant life policy application very well from start to finish. Called them on day 1 and had everything set up by end of day 2.

A small suggestion to Drewberry would be to highlight the additional wellbeing benefits that some of these policies offer - as customers may not be aware. I found it in the fine print and was pleased these were part of the offer at no extra charge.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

Sam was awesome setting up the policy…

Sam was awesome setting up the policy always patient and very informative and keeping updated as the policy needed some extra checks by insurers. But Drewberry insurance and Sam are highly recommended

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Health Insurance with Dewberry

Sophie was excellent in setting up my Health Insurance for myself and my family. She took me through all the options and made sure I was making an informed choice. I highly recommended Sophie for your health insurance needs.

July 10, 2024
Unprompted review

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