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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding support they receive. The service provided is frequently described as efficient and easy to use, with consumers noting the quick response times and the smooth user experience, particularly with the user-friendly online portal. However, some customers also noted issues with transparency and communication, specifically regarding unexpected reductions in credit lines without clear rationale or timely statements. A few other people also felt that the initial setup process could be somewhat complicated, and some encountered obstacles when trying to reach an agreement on a credit line.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its excellence, helpfulness, and... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, responsiveness,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the system's... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the professionalism,... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the promptness and... See more

Based on these reviews

Rated 5 out of 5 stars

The company is doing everything as promised. Their process to pay each invoice is a little bit over-complicated, as they require a 20% pre-payment and an e-Sign for each invoice. They could just s... See more

Company replied

Rated 5 out of 5 stars

Drip Capital has been very easy to work with. Very professional and quick to respond to our needs. They are constantly trying to find new solutions to our challenges as a distributor. I highly reco... See more

Company replied

Rated 5 out of 5 stars

Once we got through the set up process which was somewhat complicated everything was fine and all people involved were very helpful

Company replied

Rated 5 out of 5 stars

Drip Capital delivered fast, hassle-free funding for our international trade needs. Their platform is easy to navigate, and the team is responsive and very helpful. Funding was faster than expected, w... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Drip Capital is a financial technology company building modern infrastructure to make trade finance and B2B commerce easy and accessible for small businesses worldwide. Its AI native, predictive underwriting, and processing engine streamlines credit assessment and automates end-to-end transaction workflows. To date, Drip has facilitated more than $9 billion in cross-border trade for 11,000 businesses across 100+ countries. Working to close the $2.5 trillion global trade finance gap, Drip enables small and midsize businesses to trade with confidence across borders. The company has built a strong partner ecosystem—including leading capital providers such as Barclays, TD Bank, and the IFC, as well as logistics firms, insurance brokers, and B2B invoicing platforms — to expand distribution and impact. Drip is backed by global investors including Accel, Sequoia, Wing VC, Sumitomo Mitsui Banking Corporation, GMO Payments, TD Bank and Y Combinator.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

95 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

The financial productThe financial products offered are diverse and flexible. s offered are…

The financial products offered are diverse and flexible. The system is user-friendly, and the team is highly responsive and efficient.

March 31, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Glad to hear you’ve found our financial products diverse and flexible, and the system user friendly.
Great to know the team’s responsiveness and efficiency have made a positive impact as well. Always here to support whenever you need us.

Rated 5 out of 5 stars

Dealing with professional people.

Dealing with professional people.

March 30, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Glad to hear you’ve had a positive experience working with the team. Professionalism is something we truly value, so this means a lot. Always here to support whenever you need us.

Rated 5 out of 5 stars

The portal is extremely user friendly…

The portal is extremely user friendly and simple. Really makes the experience easy.
Our experience so far has been pleasant thanks to the way our POC handles. He’s very approachable and hence that elevates the experience

April 1, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Glad to hear you’ve found the portal extremely user friendly and simple, making the experience easy.
We truly appreciate you sharing this and are always here to help.

Rated 4 out of 5 stars

Drip Capital

The ease of use of the portal is big plus. It's user-friendly simple and fast to use.
To align more closely with industry standards, I would suggest a review of the interest rates and associated charges to make them more competitive.
The non-receipt of the quarterly detailed statement from Drip Capital is a significant constraint.

March 31, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Glad to hear you’ve found the portal easy to use, simple, and fast.
We appreciate your feedback on interest rates and associated charges, as well as the quarterly detailed statements. Both are important areas, and your inputs have been noted as we continue to improve the experience.

Rated 5 out of 5 stars

Our experience with Drip Capital has…

Our experience with Drip Capital has been very positive. The platform makes accessing working capital quick, simple, and reliable, helping us maintain strong cash flow.

A special mention to Sonal Mishra, our dedicated Account Manager for Claswin Seafood LLC, whose professionalism and prompt support have made the process smooth and efficient.

We highly recommend Drip Capital to businesses seeking flexible and dependable trade financing.

March 31, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Great to hear that your experience with Drip Capital has been so positive and that the platform has helped keep your working capital access quick and reliable.
We will be sure to pass your kind words to Sonal, she will really appreciate it. Glad to know her support has made the process smooth and efficient for you.
Thank you for the recommendation, we truly value the partnership and are always here to support you.

Rated 5 out of 5 stars

Dealing with sonol is amazing.

March 30, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Glad to hear you’ve had such a great experience working with Sonal. We will be sure to pass this along to her, she will really appreciate it. Always here to support whenever you need us.

Rated 5 out of 5 stars

Quick and reliable

Quick and reliable , easy to navigate , good customer care service

March 31, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Glad to hear you’ve found the platform quick and reliable, and easy to navigate.
Great to know our customer care team has been helpful as well. Always here to support whenever you need us.

Rated 5 out of 5 stars

We have developed a strong and highly…

We have developed a strong and highly collaborative relationship with this team! They are dependable, responsive, and always willing to provide support whenever needed. Their ability to anticipate needs and eagerness to please has made our work together both efficient and effective.

What sets them apart is their professionalism and commitment to maintaining a positive, constructive partnership. They communicate clearly, follow through on commitments, and consistently demonstrate a genuine dedication to delivering excellent service!

They are a true pleasure to work with, and we greatly value the strong partnership we have built together.

March 31, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Really appreciate you sharing this. It is great to hear that the partnership has been collaborative, dependable, and responsive throughout.
We are especially glad that the team’s proactive approach and clear communication have made working together efficient and effective. Your kind words on professionalism and commitment truly mean a lot.
We value this partnership just as much and look forward to continuing to support you.

Rated 5 out of 5 stars

Drip - Working capital plug that is not very expensive

Drip has been extremely instrumental with managing the working capital for our company. The turnaround/funding time is great, the cost is not aggregious and our support agent, KD, is proactive and super responsive. I just wished there was a quicker reassessment for additional credit.

March 31, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Glad to hear Drip has been helpful in managing your working capital and that the funding turnaround and costs have worked well for you. We will be sure to pass your kind words to KD, he will really appreciate it.

Rated 5 out of 5 stars

Very satisfied with drip

Good afternoon

I am working with drip since many year and I am very happy of the service they always answer and do the best work we will continue working with drip

March 29, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for your continued trust and support.
We’re really glad to hear you’ve had a positive experience working with us over the years. It means a lot to know our team has been responsive and supportive throughout. We look forward to continuing this partnership.

Rated 5 out of 5 stars

Drip Capital -Cheers!

Drip Capital has been very prompt in executing a funding request as well as any support that we need to continue running our business smoothly. There team is very professional and always available for questions or concerns.

March 27, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing this.
Really glad to hear our speed and responsiveness are making a difference for you. Keeping things moving smoothly for your business is exactly what we aim for, and it’s great to know the team has been accessible and helpful whenever needed.

Rated 5 out of 5 stars

Drip Funding Process is excellent

The funding process was very smooth and there was an excellent communication from the Drip Team through the funding process right from invoice addition till payment and finally making sure repayment amount and charges were conveyed perfectly. We are very pleased with the services

March 30, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for your detailed feedback.
We’re glad to hear the funding process was smooth and that our team maintained clear communication at every step, from invoice addition to repayment. It’s great to know you’re pleased with the service, and we look forward to continuing to support your business.

Rated 5 out of 5 stars

Very satisfied working with Drip…

Very satisfied working with Drip Capital, process are simple to follow and customer service is great. I have the opportunity to work directly with Kaustav and he makes things easier as well.

March 30, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for your feedback.
We’re glad to hear you’ve had a smooth experience with simple processes and strong customer service. It’s great to know Kaustav has been helpful in making things easier. We appreciate your support and look forward to continuing to work with you.

Rated 5 out of 5 stars

Ease of Process

Ease of Process, Portal is excellent, Representatives are very helpful and knowledgeable. I would definitely recommend Drip C to other businesses.

March 30, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for your feedback.
We’re glad you found the process easy and the portal seamless to use. It’s great to hear our team was helpful and knowledgeable throughout. We truly appreciate your recommendation and look forward to continuing to support your business.

Rated 5 out of 5 stars

Absolutely great experience with Drip

Absolutely great experience with Drip. They are very communicative and take care of all your funding needs. Prompt service and great support team!!

March 30, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for the great feedback.
We’re glad you had a smooth experience and that our communication and prompt support stood out. It’s great to know we could take care of your funding needs, and our team is always here to support you.

Rated 5 out of 5 stars

A top finance partner to have

They stepped up to the plate when I needed them most. I've dealt with a lot of financiers in the past, but drip capital is definitely on the top of the list in transparency, customer service and funding efficiency.

March 30, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for the kind words.

We’re glad we could support you when it mattered most. It’s great to hear that our transparency, customer service, and funding efficiency stood out. We truly value being a trusted finance partner for your business.

Rated 5 out of 5 stars

Kaustav is very professional and on top…

Kaustav is very professional and on top his follow ups. Very Satisfied. Drip is being helpful for the expansion of our business

March 30, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

We’re glad Kaustav’s professionalism and consistent follow ups made a difference. It’s even better to know Drip Capital is supporting your business expansion. We’re always here to help you scale with confidence.

Rated 5 out of 5 stars

Drip Capital is very convenient to work…

Drip Capital is very convenient to work with and fast. Team is always helpful and available.

March 25, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

We appreciate your feedback and are glad to hear that you find working with us convenient and efficient. It’s great to know our team has been helpful and accessible whenever needed. We look forward to continuing to support your business.

Rated 5 out of 5 stars

Great service use it all the time and…

Great service use it all the time and very easy to deal with and great staff and very helpful. Everything is quick, easy and transparent . Highly recommended

March 4, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

We truly appreciate your continued trust and kind words. It’s great to hear that you find our service easy to use and our team helpful and responsive. Keeping the process quick, transparent, and seamless is always our priority. We look forward to continuing to support your business.

Rated 5 out of 5 stars

We had a great experience working with…

We had a great experience working with the company. their team is responsive, professional and easy to work with, making the process smooth from start to finish. They communication clearly, move quickly and have been reliable in meeting our needs. It's been a positive partnership and we appreciate their report.

March 17, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

We truly appreciate your kind words and are glad to hear that your experience with us has been smooth, and that our team’s responsiveness and commitment to clear communication have made a difference.

We value this partnership and look forward to continuing to support your business needs.

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