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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding support they receive. The service provided is frequently described as efficient and easy to use, with consumers noting the quick response times and the smooth user experience, particularly with the user-friendly online portal. However, some customers also noted issues with transparency and communication, specifically regarding unexpected reductions in credit lines without clear rationale or timely statements. A few other people also felt that the initial setup process could be somewhat complicated, and some encountered obstacles when trying to reach an agreement on a credit line.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its excellence, helpfulness, and... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, responsiveness,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the system's... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the professionalism,... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the promptness and... See more

Based on these reviews

Rated 5 out of 5 stars

The company is doing everything as promised. Their process to pay each invoice is a little bit over-complicated, as they require a 20% pre-payment and an e-Sign for each invoice. They could just s... See more

Company replied

Rated 5 out of 5 stars

Drip Capital has been very easy to work with. Very professional and quick to respond to our needs. They are constantly trying to find new solutions to our challenges as a distributor. I highly reco... See more

Company replied

Rated 5 out of 5 stars

Once we got through the set up process which was somewhat complicated everything was fine and all people involved were very helpful

Company replied

Rated 5 out of 5 stars

Drip Capital delivered fast, hassle-free funding for our international trade needs. Their platform is easy to navigate, and the team is responsive and very helpful. Funding was faster than expected, w... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Drip Capital is a financial technology company building modern infrastructure to make trade finance and B2B commerce easy and accessible for small businesses worldwide. Its AI native, predictive underwriting, and processing engine streamlines credit assessment and automates end-to-end transaction workflows. To date, Drip has facilitated more than $9 billion in cross-border trade for 11,000 businesses across 100+ countries. Working to close the $2.5 trillion global trade finance gap, Drip enables small and midsize businesses to trade with confidence across borders. The company has built a strong partner ecosystem—including leading capital providers such as Barclays, TD Bank, and the IFC, as well as logistics firms, insurance brokers, and B2B invoicing platforms — to expand distribution and impact. Drip is backed by global investors including Accel, Sequoia, Wing VC, Sumitomo Mitsui Banking Corporation, GMO Payments, TD Bank and Y Combinator.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 3 out of 5 stars

High interest rates

September 4, 2025
Drip Capital logo

Reply from Drip Capital

Thank you for your feedback. We understand your concern about interest rates. We continuously work to offer competitive pricing while maintaining fast, flexible financing for growing businesses. We hope to partner with you soon.

Rated 5 out of 5 stars

Great service

Great service, competitive interest rates, and excellent support for growing our business

September 4, 2025
Drip Capital logo

Reply from Drip Capital

Thank you! We’re glad to hear our support and financing solutions are helping your business grow. We truly appreciate your trust in Drip Capital.

Rated 5 out of 5 stars

Chief Financial Officer

Drip Capital has been very easy to work with. Very professional and quick to respond to our needs. They are constantly trying to find new solutions to our challenges as a distributor. I highly recommend them if you are willing to pay a bit more in interest rates for your supply chain financial needs.

September 4, 2025
Drip Capital logo

Reply from Drip Capital

We appreciate your recommendation. It’s great to know our team’s proactive approach has made a difference for your business. We value the partnership and look forward to continuing to find solutions that help you grow.

Rated 5 out of 5 stars

Great Service, Great Employees!

Drip Capital has been an outstanding partner in helping our business grow. Their team consistently goes the extra mile to understand our needs and provide tailored financing solutions that truly make a difference. By improving our cash flow, they have enabled us to take on more opportunities, fulfill larger orders, and operate with greater confidence.

What sets Drip Capital apart is their speed, professionalism, and commitment to helping their clients grow. They make supply chain financing straightforward, efficient, and transparent—qualities that are invaluable in today’s fast-moving business environment.

Thanks to Drip Capital’s support, we’ve been able to focus on what we do best: serving our customers and expanding our business. I would highly recommend them to any company looking for a reliable financing partner that genuinely cares about their clients’ success.

I would also like to express my sincere appreciation for the outstanding assistance provided by Pejush Hal at Drip Capital. Throughout my interactions, Pejush demonstrated exceptional professionalism, deep expertise, and a genuine commitment to ensuring the completion of numerous transactions.

Pejush was instrumental in expertly facilitating the workflow and navigating complex requirements with knowledge. His proactive communication, attention to detail, and proficiency in streamlining the process allowed us to complete transactions smoothly and efficiently.

It is a pleasure to encounter someone so dedicated to both client satisfaction and operational excellence. I am truly grateful for Pejush’s hard work and the pivotal role he played in facilitating several smooth and successful outcomes.

August 8, 2025
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing this feedback. We’re happy to learn that our partnership has supported your growth and helped streamline your operations. We’ll be sure to pass along your appreciation to Pejush. We value your trust in Drip Capital and look forward to continuing to grow together.

Rated 1 out of 5 stars

Trying and Trying to communicate with Drip

I have been trying to get a hold of Drip Capital for a few weeks now, and no one answers their phone, and no one returns my call I am not sure if they are actually located in the US or not.-As of 9/30/2025 I still have not heard a word from Drip Capital, I even emailed them at the address they replied with below ...crickets

July 24, 2025
Unprompted review
Drip Capital logo

Reply from Drip Capital

Dear Mr. Russel,

We apologize for the inconvenience you’ve experienced in attempting to reach us. Your feedback is important, and we regret that our communication may have not met your expectations.

Please write us at financeops@dripcapital.com, and the team will connect with you at the earliest. We are committed to providing timely and reliable support and will ensure your concerns are addressed with the utmost priority.

Thank you for bringing this to our attention.

Sincerely,
Drip Capital

Rated 5 out of 5 stars

Great experience with DRIP!

DRIP offers an user-friendly platform that ensures a smooth and efficient experience. All the information we need is readily accessible and presented with transparency.

DRIP's team has significantly contributed to our positive experience, demonstrating professionalism and support. A special mention goes to our account manager, Pejush Hal (PJ), who is always available to assist with any request. His dedication and partnership have truly made a difference.

July 7, 2025
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your experience. We’re happy to hear that our platform and team have made your financing journey smooth and transparent. We’ll be sure to pass along your appreciation to Pejush. We value your trust in Drip Capital and look forward to continuing to grow together.

Rated 5 out of 5 stars

Shara Gulati is my Drip Capital manager…

Shara Gulati is my Drip Capital manager and she has been amazing asnwering all of my questions. It has been an awsome experience working together.

June 4, 2025
Unprompted review
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Reply from Drip Capital

Thank you for your feedback. We’re happy to hear that you’ve had such a great experience working with Shara. We’ll be sure to share your feedback with her. We value your trust in Drip Capital and look forward to continuing to grow together.

Rated 5 out of 5 stars

Process a bit complicated but people very helpful.

The company is doing everything as promised. Their process to pay each invoice is a little bit over-complicated, as they require a 20% pre-payment and an e-Sign for each invoice. They could just scrap the prepayment and make ONE contract work for all disbursements instead of having to sign each one.

Having said this, the people are very helpful and guide you all the way. I will keep doing business with this company and would recommend them for other businesses.

May 29, 2025
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your honest feedback. We’re glad to hear our team’s support and guidance have made your experience positive overall. We understand your point about the process and appreciate your suggestion. We’re always working to make our financing experience smoother and more efficient.

Rated 1 out of 5 stars

Be vigilant

Be vigilant. This is not a company that operates on honesty and integrity.

November 14, 2024
Unprompted review
Drip Capital logo

Reply from Drip Capital

Dear Valued Customer,

Thank you for your feedback. At Drip Capital, integrity and transparency are core values, and we take your concerns seriously. Please contact us at
am-scf@dripcapital.com so we can better understand and address your experience.

We remain committed to earning and maintaining your trust.

Best regards,
Pankit Shah, Associate Director - Customer Success
Drip Capital

Rated 5 out of 5 stars

We've been working with Drip Capital…

We've been working with Drip Capital for 2 years now and it has been amazing for us. They are efficient, reliable and highly competitive with their funding product. I also wanted to highlight Pejush Hal, our account manager, who is extremely responsive and proactive. We highly recommend Drip Capital and Pejush.

October 10, 2024
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your feedback. We’re happy to hear that our partnership over the past two years has been valuable for your business. Efficiency, reliability, and client success are at the heart of what we do. We’ll be sure to share your appreciation with Pejush. We look forward to many more years of collaboration.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from Christie, prompt replies and amazing follow up.

Highly recommended.

September 28, 2024
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you! We’re happy to hear you had an excellent experience with Christie. We’ll be sure to share your feedback with her. We appreciate your recommendation and trust in Drip Capital.

Rated 5 out of 5 stars

Drip Capital is highly professional…

Drip Capital is highly professional company to deal for your financing needs for your company, Great Communication and always looking out for the customer, Highly recommended over all other invoice financing companies Pejush Hal is extremely professional and dedicated to his customer, Thanks PJ

September 20, 2024
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your experience. We’re happy to hear that you’ve found our communication and service consistently professional and customer-focused. Your recognition means a lot to us. We’ll be sure to pass along your appreciation to Pejush.

Rated 5 out of 5 stars

Great working with Drip

I really like the portal. It makes everything easy to submit invoices. Also to sign the exhibit a immediately was a great improvement. Also having PJ, a direct contact he is incredibly helpful.

September 20, 2024
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your experience. We’re glad to hear our platform improvements have made your process smoother and efficient. It’s great to know Pejush’s support has been helpful. We’ll be sure to share your feedback with him. We appreciate your continued trust in Drip Capital.

Rated 4 out of 5 stars

Drip capital understood our needs and…

Drip capital understood our needs and provided with the support in a very limited time frame.

Service provided is excellent and friendly.

Only drawback is the high interest charged.

Thank you

June 14, 2024
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your feedback. We’re glad to hear our team was able to understand your needs and provide timely support. We also appreciate your honest comment about pricing - we’ll be sure to take that into consideration as we continue improving our offerings.

Rated 5 out of 5 stars

Nishant was very patient and…

Nishant was very patient and professional and continued to follow up during the while process. I appreciate the flexibility he and the Drip team demonstrated to get the deal done.

We look forward to long time working relationship that will benefit both of our companies.

July 19, 2024
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your experience. We’re happy to hear that Nishant’s professionalism and persistence helped make the process smooth. We appreciate your trust in Drip Capital and look forward to building a long and successful partnership together.

Rated 5 out of 5 stars

Our experience was amazing

Our experience was amazing, we really recommend Drip Capital, always available to speak, portal is super easy to understand...

July 9, 2024
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you! We’re happy to hear you’ve had a great experience and found our team responsive and the portal easy to use. We look forward to continuing to support your business.

Rated 5 out of 5 stars

It's a great financing option for small…

It's a great financing option for small businesses. The process was fast and pretty simple. I would definitely recommend. Nishant help us all the way.

June 25, 2024
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your experience! We’re glad to hear the process was fast and straightforward, and that Nishant was able to support you throughout. We truly appreciate your recommendation and are happy to be part of your business journey.

Rated 5 out of 5 stars

Exceptional Experience with DRIP: Streamlined Funding and Outstanding Customer Care

We have been working with DRIP since December 2022, and our overall experience has been fantastic.

The customer care at DRIP is exceptional, with a dedicated account manager always available to attend to our needs. Our first account manager, Pablo, was good, but communication improved significantly with our new account manager, Pejush Hal. Pejush is incredibly informative and helps us secure funding promptly.

When we first started with DRIP, the lead time for funding an invoice was 1-2 days. However, with the recent improvements to the online portal, the entire funding process has become more streamlined, enabling same-day funding, even when onboarding a new supplier.

We wish DRIP continued success and look forward to maintaining this relationship in the years to come.

June 24, 2024
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your feedback. We’re happy to hear that your experience with Drip Capital has been smooth and rewarding since 2022. We’ll be sure to share your feedback with both Pablo and Pejush. We value your partnership and look forward to many more years of collaboration and growth together.

Rated 5 out of 5 stars

Easy to use and reliable

Easy to use and reliable. We have been using Drip Capital for over 2 years not and our experience has been nothing but positive one. With over 240 invoice's financed they have help our company grow when traditional lenders fell short.

June 13, 2024
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your experience! We’re happy to hear that Drip Capital has been a reliable partner in supporting your growth over the past two years. We truly appreciate your trust and look forward to continuing our partnership.

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