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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding support they receive. The service provided is frequently described as efficient and easy to use, with consumers noting the quick response times and the smooth user experience, particularly with the user-friendly online portal. However, some customers also noted issues with transparency and communication, specifically regarding unexpected reductions in credit lines without clear rationale or timely statements. A few other people also felt that the initial setup process could be somewhat complicated, and some encountered obstacles when trying to reach an agreement on a credit line.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its excellence, helpfulness, and... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, responsiveness,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the system's... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the professionalism,... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the promptness and... See more

Based on these reviews

Rated 5 out of 5 stars

The company is doing everything as promised. Their process to pay each invoice is a little bit over-complicated, as they require a 20% pre-payment and an e-Sign for each invoice. They could just s... See more

Company replied

Rated 5 out of 5 stars

Drip Capital has been very easy to work with. Very professional and quick to respond to our needs. They are constantly trying to find new solutions to our challenges as a distributor. I highly reco... See more

Company replied

Rated 5 out of 5 stars

Once we got through the set up process which was somewhat complicated everything was fine and all people involved were very helpful

Company replied

Rated 5 out of 5 stars

Drip Capital delivered fast, hassle-free funding for our international trade needs. Their platform is easy to navigate, and the team is responsive and very helpful. Funding was faster than expected, w... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Drip Capital is a financial technology company building modern infrastructure to make trade finance and B2B commerce easy and accessible for small businesses worldwide. Its AI native, predictive underwriting, and processing engine streamlines credit assessment and automates end-to-end transaction workflows. To date, Drip has facilitated more than $9 billion in cross-border trade for 11,000 businesses across 100+ countries. Working to close the $2.5 trillion global trade finance gap, Drip enables small and midsize businesses to trade with confidence across borders. The company has built a strong partner ecosystem—including leading capital providers such as Barclays, TD Bank, and the IFC, as well as logistics firms, insurance brokers, and B2B invoicing platforms — to expand distribution and impact. Drip is backed by global investors including Accel, Sequoia, Wing VC, Sumitomo Mitsui Banking Corporation, GMO Payments, TD Bank and Y Combinator.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Easy to work with

Easy to work with. Fast and flexible.

February 20, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for your feedback.

We’re glad to hear that you’ve found Drip Capital easy to work with, and that our speed and flexibility have made a difference for your business.

We appreciate your trust and look forward to continuing our partnership.

Rated 5 out of 5 stars

Drip is a very reliable partner and I…

Drip is a very reliable partner and I am happy to do business with them. They always follow thru and true to their word.

January 1, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

We’re glad to hear that you see Drip Capital as a reliable partner. Being consistent and following through on our commitments is something we take very seriously.

We truly value your partnership and look forward to continuing to support your business.

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Drip Capital, the whole process was way easier than I expected, it’s simple and everything was explained clearly. Their team was helpful and quick to respond whenever I had questions.

February 20, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your experience. We’re glad to hear that the process was easier than expected and that our team was responsive whenever you had questions. We value your trust in Drip Capital.

Rated 5 out of 5 stars

Very good support and timely response.

Very good support and timely response.

February 18, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for your feedback. We’re glad to hear that you received timely responses and strong support. Thank you for choosing Drip Capital.

Rated 5 out of 5 stars

Communication and transparency in all…

Communication and transparency in all operations have been amazing and clear.

February 18, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for your feedback. We’re glad to hear that communication and transparency across our operations have met your expectations. We appreciate your trust in Drip Capital.

Rated 5 out of 5 stars

Once we got through the set up process…

Once we got through the set up process which was somewhat complicated everything was fine and all people involved were very helpful

December 21, 2025
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for your feedback. We appreciate you sharing your experience. While the setup process can feel involved at first, we’re glad to hear that everything went smoothly afterward and that our team was helpful throughout. Thank you for your trust in Drip Capital.

Rated 5 out of 5 stars

Fast and Reliable Trade Financing

Drip Capital delivered fast, hassle-free funding for our international trade needs. Their platform is easy to navigate, and the team is responsive and very helpful. Funding was faster than expected, which helped our business stay on track. Would highly recommend to businesses needing reliable trade financing.

February 12, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your feedback. We’re glad to hear that the funding process was fast and hassle-free, and that our platform and team helped keep your international trade operations on track.

We appreciate your recommendation and your trust in Drip Capital.

Rated 5 out of 5 stars

Perfect partner for trade

We’ve been working with Drip Capital for over a year and the experience has been excellent. Their response time is consistently fast, the team is flexible, and the financing process is straightforward and easy to use. Pricing is fair and transparent, which is critical when managing working capital.

Most importantly, Drip supported us reliably during periods of low liquidity, helping us maintain operational stability without friction. Highly recommended for companies that need dependable and efficient trade financing.

February 18, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your experience. We’re glad to hear that our responsiveness, flexible approach, and transparent pricing have supported your working capital needs and helped you maintain stability during periods of low liquidity. We appreciate your recommendation and your trust in Drip Capital.

Rated 5 out of 5 stars

Drip Capital has played a significant…

Drip Capital has played a significant role in Kasmart growth, with easy to use and manage portal and fast funding.

Our account manager is on top of our account, providing a continuous line of communication between Drip and our company.

February 17, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your feedback. We’re glad to hear that our portal and fast funding have played a meaningful role in supporting Kasmart’s growth.

It’s also great to know that your account manager has maintained clear and consistent communication, ensuring your needs are well supported. We appreciate your trust in Drip Capital and look forward to continuing our partnership.

Rated 5 out of 5 stars

We have been working with Drip Capital…

We have been working with Drip Capital for the past several years, and their system and processes have consistently proven to be extremely user-friendly and supportive.

What truly sets them apart is the level of service we receive from our Account Manager, Prejush Hal. Despite the time difference, he is always accessible, responsive, and proactive in ensuring our needs are met.

We sincerely appreciate the partnership and the continued support.

Thank you.

December 16, 2025
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your experience. We’re glad to hear that our system and processes have remained user-friendly and supportive over the years.

We especially appreciate you highlighting the support from Pejush Jal. His accessibility, responsiveness, and proactive approach are exactly what we aim to deliver.

We value your partnership and thank you for your continued trust in Drip Capital.

Rated 5 out of 5 stars

Great company to work with

We have been working with Drip Capital for over 5 years and the experience has been exceptional. They offer funding at a reasonable rate, have a smooth and easy process for our team to follow, provide great customer service and they continue to look for ways to help us grow our business. I highly recommend Drip Capital.

February 16, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your experience and for being a valued partner over the past five years. We’re glad to hear that our pricing, process, and customer support have consistently met your expectations, and that our solutions have supported your business growth.

We truly appreciate your recommendation and your continued trust in Drip Capital.

Rated 5 out of 5 stars

Our company's needs are always promptly…

Our company's needs are always promptly addressed and Drip's client relations is excellent.

February 12, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for your feedback. We’re glad to hear that your needs are consistently addressed promptly and that you’ve had a positive experience with our client relations team. We truly appreciate your trust in Drip Capital.

Rated 5 out of 5 stars

Excellent Service and Professional Support from Drip Capital

Drip Capital has been an excellent financial partner for our business. Their team is professional, responsive, and very easy to work with. The financing process was smooth, transparent, and completed in a timely manner, which significantly improved our cash flow and supported our business growth.

I especially want to thank Pejush for his outstanding support. He was extremely helpful, attentive, and always available to guide us through the process. His professionalism and dedication made the entire experience even better

February 11, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your experience. We’re pleased to hear that the financing process was smooth, transparent, and completed in a timely manner, and that it had a positive impact on your cash flow and business growth.

We also appreciate you recognizing Pejush Jal for his support and professionalism. We’ll be sure to share your kind words with him. Thank you for placing your trust in Drip Capital.

Rated 5 out of 5 stars

PO Funding

I have engaged with Drip Capital to support our company's growth two times in the past couple years. Each time their team has been professional and provided a great funding options on purchases we normally would have to put off making. The impact to our cash flow has been quite positive and we are glad to have them as a resource. Their system is easy to use and the support is always there when we need them.

February 12, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your experience. We’re glad to hear that our funding solutions have supported your growth and had a positive impact on your cash flow. It’s also good to know that our platform and ongoing support have made the process easier for you.

We appreciate your continued trust in Drip Capital and look forward to supporting your growth ahead.

Rated 4 out of 5 stars

All good just a few issues here and…

All good just a few issues here and there, nothing bad.

February 12, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for your feedback. We’re glad to hear your overall experience has been positive. It would be a great help for us if you could share any specific issues you faced, as your input helps us continue to improve.

Rated 5 out of 5 stars

Drip Capital is Great to Work With!

Drip Capital has made continuous improvements to its portal, making it more informative and easier to use. They have expanded the kinds of transactions they will finance, which gives us more flexibility.

February 11, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your feedback. We’re glad to hear that the improvements to our portal have made it more informative and easier to use, and that our financing options are giving you greater flexibility.

We truly appreciate your trust in Drip Capital.

Rated 5 out of 5 stars

I have had a positive experience…

I have had a positive experience working with Drip Capital as a trade finance partner in the coffee business. For small- and mid-sized importers, access to working capital is often one of the biggest growth constraints, and Drip provides a solution specifically structured for cross-border trade.

I also want to highlight Pejush Jal, our account manager. He has been professional, responsive, and truly supportive throughout the process. His communication and attention to detail make a big difference.

February 11, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your experience. We’re glad to hear that our trade finance solutions have helped address working capital constraints in your business and supported your growth.

We’ll be sure to pass along your kind words to Pejush Jal. We value your trust in Drip Capital and look forward to continuing to grow together.

Rated 5 out of 5 stars

Portal is clear and easy to use.

Portal is clear and easy to use whether using domestic or international suppliers.
Communication with account manager and team is excellent. Questions are answered promptly and accommodations to regular procedures granted when they make sense after consultation with management.

February 9, 2026
Unprompted review
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your experience. We’re happy to hear that our platform and team have made your financing journey smooth and transparent. We’ll be sure to pass along your appreciation to the team. We value your trust in Drip Capital and look forward to continuing to grow together.

Rated 1 out of 5 stars

Lack of Communication and Transparency

I have made multiple requests for account statements and clarification on how my payments are being applied. Despite numerous emails and phone calls, I have not received any response. This lack of communication and transparency is highly concerning for a financial services provider. Clients should be able to expect timely responses, clear documentation, and accountability regarding their accounts. Unfortunately, this has not been my experience with Drip Capital, and I cannot recommend this company based on their current practices.

September 30, 2025
Unprompted review
Drip Capital logo

Reply from Drip Capital

We’re truly sorry to hear about your experience and the difficulty you’ve faced in getting the information you need. Please contact us directly at communications@dripcapital.com with your company name and best contact details so we can ensure your concerns are resolved quickly. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Good website but..

Company legal document is one sided and probably illegal if someone takes them to court. Website is very good and funding mechanism is fast. Contract don't mean anything as they can reduce line at any time. Overall good company if you have your cash flows in order and can pay them back in time. But cannot rely on them to build up or in times of hardship. They exit out before even losses pile up. No rationale is given.

September 4, 2025
Drip Capital logo

Reply from Drip Capital

Thank you for sharing your feedback. We’re glad to hear you’ve found our platform and funding process efficient. We understand your concerns regarding contract terms and credit line adjustments. Drip Capital is committed to full transparency and fair dealing under all applicable regulations. If you’d like to discuss your specific experience further, please reach out to us at communications@dripcapital.com. We’d be happy to review it in detail.

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