DriveSmart Warranty Reviews 

Great experience and customer service.

Quick and simple process she answered Al my concerns with great customer service

Lucy was awesome. She was informative and very knowledgeable. She made me feel confident that I am making the right move by changing my policy to drive smart.

Anthony T. Was Awesome as well as Brian. I pray that everything they said would be covered is covered. The maintenance package, brakes Ect
Thank you

DriveSmart was great. Went over different options I had and how I wanted to pay for it. I’ve been contact by my other companies misleading me saying DriveSmart was a scam and didn’t pay claims but that’s a lie. They paid for my AC to get fixed recently. I always chose the payment terms with Line 5. It’s actually a loan but I’m happy with it because it allowed me the stretch my payments further and also help build my credit. Over happy with my experience. Please DO NOT fall for other companies bashing DriveSmart and Line 5.

Anthony T, was very helpful, he explained all of my questions. He did an outstanding job. At first I was not goi g to get the policy . He changed my mind, because of how kind and sincere he was, I really think in he needs a bonus or raised for doing an outstanding job. If you need to contact me my name is Sonji Prince my phone number is 864-626-8155. And I would like to thank him again for being so kind. Thank you

Service was accurate, fast and courteous.

Drive smart is an untrustworthy warranty company. They don’t do what they sale to there customers. If you need warranty protection don’t deal with Drive smart please

AVOID DriveSmart Warranty's CANCELLATION REFUND NIGHTMARE

I'm writing to warn others about the horrific experience I've had with DriveSmart Warranty's cancellation and refund process. After only 5 months, I cancelled my policy. Yet, getting the balance refunded to Line5 has been an uphill battle.

I've had to call them multiple times, and the last 5 calls have been a carbon copy: "Your case will be escalated to a manager and handled promptly." Yet, NOTHING CHANGES. It's clear they have NO INTEREST in resolving this in a timely manner.

As a consumer, it's INFURIATING to be strung along with empty promises. DriveSmart Warranty's LACK OF TRANSPARENCY and CUSTOMER CARE is DEEPLY TROUBLING. I URGE OTHERS to carefully consider these issues before choosing them for your car warranty needs.

Their business practices demonstrate a CLEAR DISREGARD for their customers' time and money. It's only a matter of time before someone reaches their BREAKING POINT with this company.

Great customer service
Fast and easy instructions
Great prices

I was lucky enough to speak with Shawn, DriveSmart’s General Sales manager and the total experience of pricing, the right policy, onboarding and getting connected with customer service was fantastic. Totally professional, excellent information exchange and just good people. Thanks DriveSmart!

Nice people , easy to talk to , very helpful

Katrina was very helpful and was very profefsional

Spoke with Katrina today. She was very patient and answered my questions before I even asked. Easy verification process with clear and concise instructions.

Helped me get out of not one but two scam warranties and Katrina was very helpful in assisting me today she was kind a courteous stayed on the line to make sure I completed everything properly.

I had the pleasure of speaking to Lucy today from drive smart and would like to warn any future customers about the killer customer service I was provided with today! If you were looking for anything run of the mill or average, stay away. This company is only for people who value their time and money and would like an EXTREMELY comprehensive warranty on their sick ride! Lol, Thank you very much and have a great day 👍

Very helpful and answered all questions very polite

My experience was a favorable one. The lady Katrina was exceptionally helpful. Good company so far! Will recommend!