Dunham Hale Chartered Surveyors Reviews 1,064

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We recently had a Level 3 with Dunham Hale Chartered Surveyors at a property we are buying in Highgate. The property is in poor condition. Neil found almost 70k estimated defects. We have just renegot... See more

Rated 5 out of 5 stars

Refreshing to find a company these days where you speak with the person doing to work. Neil and Dunham's were excellent. Neil is very experienced and knowledgeable and knows what he's doing. Process w... See more

Company replied

Rated 5 out of 5 stars

Needed a survey fast due to an Auction property in 5 days. Dunham Surveyors stepped up, survey done day after report complete day after that. Amazing. The feedback from Neil was excellent. Best survey... See more

Company replied

Rated 5 out of 5 stars

We were buying a house in Crouch End and that fell through when we had Dunham Hale Surveyors booked in. We finally found our dream home in Muswell Hill and instructed Dunham's to carry out a Level... See more

Company replied

Company details

  1. Chartered Surveyor
  2. Surveyor

Written by the company

We specialise in RICS Level 2 HomeBuyer Reports, RICS Level 3 Building Surveys, Structural Movement and Subsidence Inspections, and Drone Roof Surveys for houses and flats of all ages, from modern developments to period properties. Every survey is carried out by an experienced RICS-qualified Chartered Surveyor, ensuring a detailed inspection and a clear, practical report. Our surveys are written to help buyers understand the true condition of a property, identify potential risks, and make confident decisions before committing to a purchase. Where access is limited, we also use drone technology to inspect roof coverings, chimneys and other elevated areas that cannot be safely viewed from ground level. Clients choose Dunham Hale for our independent advice, clear reporting and responsive communication before and after the survey. We believe a good survey should not only identify issues, but also explain what they mean and what steps may be required next. Whether you are buying your first home, investing in property, or purchasing a period building, our aim is to provide professional surveying advice you can trust.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Very efficient

Very efficient. Good communication and
with clear guidelines re service and fee. Answered mmany questions patiently and report produced quickly

October 24, 2022
Rated 5 out of 5 stars

221748 - FANTASTIC EXPERIENCE

221748 (Yash) - Really recommend Heyes for a property survey. They provided a competitive quote which is rare for surveyors with a reputable rating (like Heyes). The survey was conducted swiftly and returned back to me faster than expected! They provided a very detailed report and highlighted things we hadn't anticipated. Definitely recommend!

November 3, 2022
Rated 5 out of 5 stars

Job no 221753

Job no 221753
Heyes provided a professional service and the best quote available, as well the fastest time to book in our survey

October 24, 2022
Rated 5 out of 5 stars

HIGHLY RECOMEND HEYES

Trying to get touch with different surveyors but Heyes was quick to reply, answer all the questions and managed to book the survey within short span of time. Impressed with the detail report

November 16, 2022
Rated 5 out of 5 stars

Good customer service and delivery

Job No 221718: Experience of obtaining a quote and organising the survey really straight forward and easy. Once the survey was complete the surveyor called and gave a summary of their findings and was really helpful sharing their thoughts. Report was then delivered quicker than the outlined time frames. Would recommend to anybody thinking about using their services.

October 31, 2022
Rated 5 out of 5 stars

Heyes Chartered Surveyors Highly recommended

Heyes Chartered surveyors recently conducted my survey and I was able to go ahead with my purchase and my job ref was: 221735
Thanks to the surveyor I was able to renegociate the selling price and make some savings because they have highlighted some minors issues and make recommendations so Great Job!👌🏼
After contacting them they book me in very quickly taking into account my mortgage application was successful and I needed the survey done without delay to make a decision whether to go ahead or cancel the buying process
and thanksto them I was able to buy the property.
Also Heyes CS quote was among the cheapest found online so i would simply say great surveyors doing a fantastic Job at a good price. To anyone looking for a surveyor please contact them.
Highly recommended.

October 19, 2022
Rated 5 out of 5 stars

They were great

They were great! I received a really detailed survey and they called after to go through each section. Would highly recommend- thank you for all your help :)

October 25, 2022
Rated 5 out of 5 stars

I would recommend

If you are requiring a survey, I would recommend Heyes Chartered Surveyors. It was really easy to arrange a survey and the Heyes staff I spoke to were very helpful. The surveyor was prompt and was available to speak to on the phone, to answer some questions I had after receiving the report.

William 221837-1

November 11, 2022
Rated 4 out of 5 stars

Speedy and at a great price

I obtained a quote quickly and with no fuss, which was a very competitive rate. The survey was then carried out speedily and the report that came back was very comprehensive and detailed. Overall, very happy with the cost and speed of the overall transaction. Sadly, the report missed off a valuation - hence one star less than top marks. I have also appreciated how communication was handled - other suppliers where I had obtained quotes chased and rang multiple times. Heyes was straight to the point and always polite in their communication. Overall, very happy with the experience. Freya - 221806

November 11, 2022
Rated 5 out of 5 stars

quick and well organised

Great customer service, we had urgency and they found a last minute cancellation so the inspection level 2 took place only 4 days (weekend included) after the quote was confirmed. The lovely team answered all questions via email or phone and the report received was very detailed and comprehensive, better than others received in the past from other companies, I would recommend for sure as they are quick and very well organised.

Maite 221759

October 23, 2022
Rated 4 out of 5 stars

Good service thank you

Professional service - easy to book. Competitive fees - I was able to chat through the report directly with the surveyor afterwards, which was very helpful.

November 17, 2022
Rated 4 out of 5 stars

Positive experience with Heyes.

I used Heyes Surveyors for my house purchase which is currently going through. It was easy to book the Survey and I was happy with the amount of time it took to get the report back. The report was easy to read and was sent through on the day I was told that it would. It has given us more confidence with the purchase of our new home.

Jessica
221660 -303

October 16, 2022
Rated 5 out of 5 stars

We had a RICS Level 3 Report completed

We had a RICS Level 3 Report completed. The service was professional throughout and we were very impressed. Very good communication from start to finish, keeping us up to date with the process.
Report was completed timely and was very thorough.

October 18, 2022
Unprompted review
Rated 5 out of 5 stars

Professional Service

Heyes was very professional in the whole process. Availability was very good and within days, the surveryor was on time, and the report was useful. Heyes was very communicative and addressed any question I had very quickly. Would recommend and use again.

October 13, 2022
Unprompted review
Rated 5 out of 5 stars

Barbara most helpful but I have never…

Barbara most helpful but I have never seen my report as could not open file

October 26, 2022
Dunham Hale Chartered Surveyors logo

Reply from Dunham Hale Chartered Surveyors

Hi Mrs Milliken, Thanks for your review and I do apologise for your file not being in the right format. It appears it was corrupted. I have resent this to you this minute. Kind Regards Barbara

Rated 4 out of 5 stars

Fast action

Fast action. Inspection is done 2 working days after I instructed the order online.

One improvement could be done is pictures of the humidity reader measured at the wall is not clear enough to see that exact rating there.

October 4, 2022

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