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e-Careers LtdReviews 

15,159
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 401 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick response times. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from enrollment to course navigation. However, some people were dissatisfied with the customer service, mentioning issues with communication or slow replies. A few other people also felt that the courses were not useful, or that the learning platform had technical glitches, such as repetitive introductory videos.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness, politeness, and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the platform easy to manage and... See more

Service

Consumers find service to be positive, with many reviewers praising the helpful and quick responses received.... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a very calm and informative conversation, all my questions were answered respectfully and my concerns have lessened greatly, I'm so glad I reached out and can moved forward on my course with a c... See more

Company replied

Rated 5 out of 5 stars

I’m a new student and initially felt quite confused. I wasn’t sure how to navigate the AAT website or use the eCareers platform. However, Piyush Chowdhari, the customer executive, was incredibly hel... See more

Company replied

Rated 5 out of 5 stars

Found the process of enrolling extremely easy for my CIPD level 5. Luke was very helpful and made sure I had the best deal available, which helped, as this is completely self funded. Luke answered all... See more

Company replied

Rated 5 out of 5 stars

My query was understood and adequate answers provided clearly. Clear guidance was provided. At one point I was transferred to another department but all advisers were busy. Adviser called back later... See more

Company replied



Company details

  1. Career and Education Provider

About e-Careers Ltd

Written by the company

At e-Careers, we are dedicated to transforming the training industry with our innovative solutions that create professional growth and economic progress. Our mission is to make learning accessible and impactful, closing the skill gap in today’s fast-changing world.

Since 2011, we have led the way in delivering online training supporting a wide range of learners from across the globe.

Our diverse portfolio of online instructor-led and self-paced courses includes, accredited courses, skills bootcamps, work-experience programs, and government-funded apprenticeships, all designed to support career growth and workforce development.

Driven by technology and innovation, we create affordable, engaging, and effective online training to help shape brighter futures.

Each year, thousands of learners, businesses, and educational partners trust us to enhance their skills and opportunities.


Categories

Join a community of over 630,000 who have relied on e-Careers to achieve career success, whether you’re advancing your own career or developing your team.

Why We Exist

Written by the company

Our Purpose
A platform to help change lives for good.
Our Vision
Empowering the world through pioneering solutions designed to create careers and bridge the global skills gap.
Our Mission
Continuous innovation in upskilling on a mass scale.

Why Choose e-Careers

Why every year, thousands choose e-Careers

e-Careers is a recognised leader in online professional qualifications with over a decade of experience, serving a global community of more than 630,000 individuals and businesses.

Renowned for our commitment to quality, e-Careers has received multiple awards and industry nominations for its dedication to upskilling.

Collaborating with over 50 strategic partners, including colleges, universities, trade unions, and government bodies, we have solidified our reputation as a trusted global training provider.

With an "Excellent" rating on Trustpilot, e-Careers ensures quality through courses designed and delivered by acclaimed tutors with both industry and academic expertise. Each program is meticulously developed in-house, emphasising innovation and relevance.

Our students benefit from one some of the highest pass rates in the industry, gaining employer-sought skills backed by internationally recognised certifications.

Affordability and accessibility are core to e-Careers’ mission. Flexible 0% interest finance plans and a price match guarantee make high-quality training attainable for all. Transparent pricing with VAT included ensures no hidden costs.

Learning is entirely flexible, with courses accessible anywhere, via a state-of-the-art online platform compatible with all devices.

In addition to exceptional training, e-Careers supports students with free career services, exclusive Totum Pro student discounts, and referral rewards.

With a focus on empowering learners, e-Careers combines expertise, innovation, and affordability to deliver unmatched value and impact in professional education.

Contact info

4.8

Excellent

TrustScore 5 out of 5

15K reviews

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4.8

All reviews

(15,159)

367 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly

Friendly, professional answered all my questions without hesitation. On boarding slick and easy.

Good price.

February 19, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Tony,

We're happy to hear that you found our team friendly and professional, and that onboarding was slick and easy. We appreciate your feedback on the price.

Kind regards,
The e-Careers Team

Rated 5 out of 5 stars

Good experience with e careers

Good experience with e careers . Almost done with Level 2 AAT

February 19, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello there,

We're happy to hear that you are having a good experience and are almost done with Level 2 AAT. Thank you for your positive feedback!

Kind regards,
The e-Careers Team

Rated 5 out of 5 stars

Makes having an education easy

Makes having an education easy, enjoyable and rewarding. Can work at own pace, affordable and as such enjoyable. Excellent service

February 20, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hi Godfrey

We're happy to hear that our educational resources made learning accessible, fun, and worthwhile for you. Thank you for your positive feedback about our service!

Kind regards,
The e-Careers Team

Rated 5 out of 5 stars

e-Careers

Clear course outline with a range of video footage and text. Live lessons available which are very informative and text books provided . Currently enjoying my enrollment with e-Careers.

February 18, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hi Ashleigh

We're happy to hear that you are enjoying the clear course outline, informative live lessons, and textbooks. Thank you for sharing your positive experience with us!

Kind regards,
The e-Careers Team

Rated 5 out of 5 stars

Helpful and prompt response.

Helpful and prompt response.

February 20, 2026
Unprompted review
e-Careers Ltd logo

Reply from e-Careers Ltd

Hi Ilenwu

We appreciate your positive feedback and are glad we could help you quickly.

Kind regards,
The e-Careers Team

Rated 5 out of 5 stars

Great Service from James

Great Service from James, friendly and helpful guidance towards the right course for me. Highly recommend!

February 18, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hi Mohammadreza

We're happy to hear that you had a positive experience. We appreciate your recommendation and are glad we could guide you to the right course!

Kind regards,
The e-Careers Team

Rated 5 out of 5 stars

5 Star company

Excellent easy process and coursework is really good

February 18, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hi Paula

We're happy to hear that you found the process easy and the coursework good. Thank you for your positive feedback!

Kind regards,
The e-Careers Team

Rated 5 out of 5 stars

Helps me learn

As a teenager it lets me sign up and is very good for me to learn

February 17, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hi Arthur

We're happy to hear that our platform is helpful for your learning journey! Thank you for sharing your positive experience with us.

Kind regards,
The e-Careers Team

Rated 4 out of 5 stars

Average service

February 17, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Mohammad,

We appreciate your positive feedback and are glad we could help you quickly.

Kind regards,
The e-Careers Team

Rated 5 out of 5 stars

Piyush was super helpful

Piyush was super helpful. I was having an issue with my course and he contacted AAT on my behalf. Sorted the issue, kept me up to date every step of the way. Couldn’t have asked for more.

February 16, 2026
Unprompted review
e-Careers Ltd logo

Reply from e-Careers Ltd

Hi Sarah

We're happy to hear that our team member was able to assist you effectively with your course issue. We appreciate you taking the time to share your positive experience.

Kind regards,
The e-Careers Team

Rated 5 out of 5 stars

Really good course to do

Really good course to do, very interesting too. I have not finished it all yet. As there is quite a lot to do and it’s something I want to absorb properly.

February 15, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hi Kerry

We're happy to hear that you find the course interesting! We appreciate you taking the time to absorb the material properly. Thank you for your positive feedback.

Kind regards,
The e-Careers Team

Rated 5 out of 5 stars

I find the tutors on e-careers are very…

I find the tutors on e-careers are very knowledgeable and helpful. I like being part of e-careers

February 16, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hi Tez

We're happy to hear that you find our tutors knowledgeable and helpful, and we appreciate you being part of our community. Thanks for your feedback!

Kind regards,
The e-Careers Team

Rated 5 out of 5 stars

Very helpful information from Jibok…

Very helpful information from Jibok Wright

February 16, 2026
Unprompted review
e-Careers Ltd logo

Reply from e-Careers Ltd

Hi Emma

We are happy to hear that you found the information helpful. We appreciate your positive feedback and thank you for sharing.

Kind regards,
The e-Careers Team

Rated 5 out of 5 stars

CIPD Level 5 Associate Diploma in people management

CIPD Level 5 Associate Diploma in People Development

I chose to study the CIPD Level 5 qualification to strengthen my knowledge and improve my chances of progressing into an HR role, which has now become a reality! The course has not only enhanced my understanding of key HR principles but also given me the confidence and knowledge to perform effectively in my new position. It’s also provided me with great discussion points in interviews and helped me stand out as a candidate.

My experience with e-Careers has been excellent from the very beginning. From the moment I first enquired, the team took the time to clearly explain what the course involved, how it was structured, and the flexible payment options available. Their professionalism and support made it an easy decision to choose e-Careers.

The learning experience has been fantastic. The course content has been directly relevant to my role, and I can confidently say that I wouldn’t have secured my new position without it. It’s been both practical and insightful, helping me grow both personally and professionally.

The course platform is very user-friendly and easy to navigate. It’s clear, well-organised, and makes it simple to track progress and understand what’s expected at each stage.

Absolutely, 100%. I genuinely can’t fault them. The support, content, and overall experience have been outstanding, and I would highly recommend e-Careers to anyone looking to develop their career in HR or people management.

February 14, 2026
Unprompted review
e-Careers Ltd logo

Reply from e-Careers Ltd

Hi Abi

We're happy to hear that the CIPD Level 5 Associate Diploma helped you progress in your HR career. It's great to know our team clearly explained the course and payment options. We're glad you found the learning experience and platform user-friendly and that you would recommend e-Careers. Thank you for your positive feedback.

Kind regards,
The e-Careers Team

Rated 5 out of 5 stars

Being stuck in the same job role for…

Being stuck in the same job role for many years I wanted to advance my knowledge in the business community
Choosing a course was easy as I have always been interested in HR so I chose a beginner course to hopefully then grow my knowledge and enter the world of HR
James from e careers was amazing and understood my needs and helped me every step of the way. I am now on my journey to better myself

Thank you James and e careers

February 13, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hi K

We're happy to hear that you found the perfect course to advance your knowledge! It's great to know that our team member understood your needs and supported you. We appreciate your positive feedback and wish you all the best in your HR journey.

Kind regards,
The e-Careers Team

Rated 5 out of 5 stars

Was friendly and polite

Was friendly and polite to speak with Nigel

February 11, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hi Natasha

We're glad you found our team member friendly and polite. Thank you for sharing your positive experience with us!

Kind regards,
The e-Careers Team

Rated 5 out of 5 stars

AAT Level 3 Diploma in Accounting

I chose e-Careers after researching online reviews and comparing training providers. The course was competitively priced and accessible, and also faster to achieve than ACCA, which was very important for me as a working mum.

My learning journey so far has been positive. I have started Unit 1 of Level 3, and the content is easy to follow and well structured. You can study on your own time from the books delivered to you. While the platform provides access to a wide variety of learning materials and supporting documents, making independent study much easier. The online tutor support is available to answer questions whenever needed.

My experience with customer support has been great whenever I reached out for help. Mr
Jibok Wright was guiding me step by step. Although I have not yet interacted directly with my tutor, as I only recently restarted my studies after a nearly year-long pause, it is reassuring to know that support is available.

Overall, I find the course platform user-friendly, well organised, and flexible, which is essential when balancing studies with work and family responsibilities.

I would absolutely recommend e-Careers as a training provider. It is a great platform, and the course offers a clear pathway for anyone looking to build or advance a career in accounting.

February 13, 2026
Unprompted review
e-Careers Ltd logo

Reply from e-Careers Ltd

Hi Lonela

We're happy to hear that our course's accessibility and structure suit your needs as a working mum. It's great to know the platform, materials, and support are beneficial, and we appreciate your recommendation.

Kind regards,
The e-Careers Team

Rated 5 out of 5 stars

Operator understood problem and gave…

Operator understood problem and gave clear advice as to how to rectify it.

February 12, 2026
Unprompted review
e-Careers Ltd logo

Reply from e-Careers Ltd

Hi Ian

We're happy to hear that our advice helped you resolve the issue. Thank you for sharing your positive experience with us!

Kind regards,
The e-Careers Team

Rated 5 out of 5 stars

Very good service

Very good service

February 12, 2026
Unprompted review
e-Careers Ltd logo

Reply from e-Careers Ltd

Hi,

Thanks for sharing your positive review of our services.

Kind Regards,
e-Careers Team

Rated 5 out of 5 stars

I had an excellent experience with e-Careers.

I needed urgent confirmation that my AAT membership was still valid before booking my exam, and Piyush assisted me straight away. He was extremely helpful, professional and provided a clear answer within just a few minutes.

His prompt support gave me confidence to proceed with my exam booking. Thank you for the outstanding service!

February 10, 2026
Unprompted review
e-Careers Ltd logo

Reply from e-Careers Ltd

Hi Daniela

We're happy to hear that our prompt support gave you confidence to proceed with your exam booking. We appreciate you highlighting the helpfulness and professionalism you experienced. Thank you for your positive feedback!

Kind regards,
The e-Careers Team

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