E Vapes Reviews 168

Extremely Bad Customer Service. It took me 7 days & numerous emails to get the courtsey of a reply and that only after my intention to commence legal proceedings. They should have informed me that the product I ordered was Out Of Stock/Not Available instead they took my money and kept it for almost two weeks before refunding it.

Always have a great experience. I use online and in-store and never had an issue, the customer service team are always super quick to reply with queries and in-store have amazing and knowledgeable staff. Never used another vape store since.

Always have my favourite brand and flavour Easy ordering and checking out process with fast delivery

Always great service and super fast delivery

I Clicked Re-Order on my usual purchase i do every month (Toxic Vimto x3 , when the order arrived i noticed the bottles were different to what i was used to. I assumed it was just a rebrand or updated packaging but the eliquid was nothing like the flavor i love. It was not nice at all...in fact i would go as far as to say it was unvapable seeing as this was over 2 months ago and i still have my full 360ml sitting in the kitchen.

I have emailed and used the live chat several times and to which i have still received absolutely zero response. Guess ill just bin the 3 bottles and say goodbye to my £32.

Summary: Everything is fine until something goes wrong...then good luck :)

I ordered my usual Artisan British Gold Tobacco flavoured oil but it's not the same. Rotten flavour and very yellowy in colour. Very disappointed.

I've bought from E-Vapes for years! I used their Kirkcaldy branch but I moved and theres not one in Edinburgh, so started shopping online. Quick, easy and great customer service.

Have ordered for several years now excellent service provided fast delivery helpful staff on the phone if there is any queries would definitely recommend

No issues at all, website easy to navigate. Delivery was perfect as completed within a couple of days. Communication was perfect
A+++++

Ordered a tank on there , never got shipped out , I then tried to cancel it , got a few replies then they never sent me the confirmation of cancel and never got the refund

Always get what I want and always on time

Great staff friendly over all stores the always know what I need In Dunfermline store lovely staff good product got all product your would need highly recommend

Ordered 2 bottles only one arrived,messaged no answer

No hassle ordering from web site, fast delivery and liquids are very flavourful. I bought the Toxic Red A and Toxic Menthol. I would definitely recommend the online ordering and the choice of liquids you can buy from their shop.

Great service all round

I didn’t get the nicotine that I ordered so haven’t been able too use the liquid that bought and this ain’t the first time either I’ve emailed and asked for a refund and haven’t heard anything back so yeah not great but it’s a shame because I like there prices and variety and delivery is good just don’t get what you order often enough.

It was easy, I liked the selection, I ordered and very short time later I received. All good.

Professional service, delivery on time and without mistakes, and the proof of this is nine years of experience with the VIP BRITISH GOLD product THANKS!!

Possibly the best vape oil company. Ordered and received within 48 hours. Vape oil is always sealed and packaged really well.

Good service and great price