Eachbuyer Reviews 244

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

NON COMPRATE DA QUESTO SITO : DOPO 8 MESI SI E' ROTTO IL CELLULARE E NON VOGLIONO SOSTITUIRLO. MAIL DI ASSISTENZA INUTILI QUASI OFFENSIVE !!!! DO NOT BUY FROM THIS SITE : AFTER 8 MONTHS HAS ' BRO... See more

Rated 1 out of 5 stars

NON COMPRATE DA QUESTO SITO,HO COMPRATO IL NAVIGATORE CARCHET 7" Car GPS DA € 87.43,MI HANNO SPEDITO CON UN MESE DI RITARDO IL NAVIGATORE ROTTO E NON VOGLIONO SOSTITUIRLO,MAIL DI ASSISTENZA INUTILI... See more

Rated 1 out of 5 stars

Purchased headphones with matching model number as branded manufacturer, in pictures it had brand name but was sent different/fake item, with poor quality/inadequate functionality. After many emai... See more

Rated 1 out of 5 stars

Order number: 2015122601137447 My 10 year old son used his Christmas money to pay for a Quadcopter which was approx £60. We ordered from this company on Boxing Day and despite them taking his money... See more

1.8

Poor

TrustScore 2 out of 5

244 reviews

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Rated 5 out of 5 stars

excellent products

What a pleasant surprise. I bought two lights for a kids disco party ,It's got lots of color and brightness for 1 bulb,excellent effect, cool (not hot) safe product! Excellent value.They shipping fast , I would recommend and would buy again

January 27, 2015
Unprompted review
Rated 1 out of 5 stars

Purchase arrived damaged

I ordered three delicate items and they were shipped in an envelope instead of a box. They arrived broken. Emails to customer service are un-responsive for over 10 days. Very disappointed in this company. Would not purchase again and advise others not to.

Meghan

January 26, 2015
Unprompted review
Eachbuyer logo

Reply from Eachbuyer

Hi Meghan,

Sorry your order number is? My name is Sami and I'm a manager with Eachbuyer. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at luodaoming@hofan.cn with as many details as you can provide about your purchase so I may look into the matter further. Thank you!

Kind regards
Sami

Rated 1 out of 5 stars

questa azienda si dovrebbe chiudere dal sito non rispondono ad reclami inviati non affittabile ma alla fine la colpa e anche mia

what happened and still I wait for your answer

the phone I need urgent riclamare I pay pal ?

please answer to you as soon as later today

January 21, 2015
Unprompted review
Eachbuyer logo

Reply from Eachbuyer

Hi Arcilesi,

I have Google translated your message so basically the phone not working right? Can you possible take a small video to show which aspect of the phone not working? I will then ask our engineering staff to check for you, then we'll refund or reship as you wish. So sorry about the inconvenience you've experienced with eachbuyer. Please send me the video at luodaoming@hofan.cn

Kind regards
Sami

Rated 1 out of 5 stars

Really really bad Internet shop!

If you are thinking about to buy something in Eachbuyer, don't do it!! Because they have the worst customer service on Internet, I bought two little quadcopter on 01/09/2015 and they didn't have shipped anything. I wrote three emails to his customer service but the only thing that I have got It's waste my time.... And also I paid for the tracking number and off course they didn't sent me any number but if I check my Paypal account the order is charged. My order is 2015010900680740, if any Eachbuyer worker wants to help me!

So I you are thinking to make an order in Eachbuyer, you need to think twice because you will not have any notice about your order...

January 21, 2015
Unprompted review
Eachbuyer logo

Reply from Eachbuyer

Hi Peter,

Really sorry about the trouble you've experienced with your purchase on eachbuyer. I just checked your order, we shipped your quadcopter on 11th January. But seems we have some trouble with your tracking number so we can't provide much information about it, our logistics staff are on it. I can ask our CS to refund you the tracking number fee if you want, please drop me an email if you wish to do so: luodaoming@hofan.cn

The shipping days usually takes about 20 business days so don't worry about it, any problems please let me know, my email is luodaoming@hofan.cn

Kind regards
Sami

Rated 1 out of 5 stars

poor service and doesn't answer e-mails

My order 2015011200688187 has been marked as shipped for a week, however, I still have no tracking number. I paid 1.69 USD extra to get a tracking number.
Eachbuyer provide their e-mail address to contact them, but they don't answer to any mail.
So basically they ripped me off 1.69 USD (so far) and they don't give a damn.
As for the order itself, I will have to wait and see.

January 20, 2015
Unprompted review
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Reply from Eachbuyer

Hi Fred,

Sorry about this. The tracking code for your order is: RU465501789CH, you can find more info here
http://www.17track.net/en/result/post-details.shtml?nums=RU465501789CH

At the moment you have to email our CS to get tracking code as our IT guys are updating the system, no worries though. Any problems just let me know
Kind regards
Sami

Rated 3 out of 5 stars

Bad comunication!

They don't automatically give you any tracking number and if you ask for it the Customer Service does not answer to any question.
asked 2 times for informations I'm still waiting for my last 2 orders #2014122900659948 and #2014122800659362

January 17, 2015
Unprompted review
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Reply from Eachbuyer

Hi Magoberta,

Sorry about the delayed reply. The tracking code for your order 2014122900659948
you can check here, its already arrived at Italian post office, should arrive soon:
http://www.17track.net/en/result/post-details.shtml?nums=RI282562306CN
and tracking info for order 2014122800659362 is
http://www.17track.net/en/result/post-details.shtml?nums=RS912300979CH
No worries about the order, if you have any questions just let me know.

Kind regards
Sami

Rated 3 out of 5 stars

shadow and light

This is an update Feb 18,2015.
This morning I received the replacement for led light.
Many thanks, finally problem fixed and solved. I really like the courtesy from eachbuyer to take care about the problem

Brgds
Mirco Melis


I want update what I wrote
Zaov an
I just received your email. You always says something about cables connections. I already informed You that cables aren't the problem. Problem is that on light aluminium body simply miss the trhead hole for screwing locking screw that hold the H4 adaptor. I resend the pictures, so maybe You will able to understand.

On my opinion, this ligth is defective due there is no choise to fit the H4 adaptor.

Brgds

Mirco Melis


Zaov an Sami
I just received last order: front led ligths for motorcycle PID 303175. Unfortunately, how to fix guide is in chinese only and I can't find the way how to fix on my scooter.

Please, be so kind to send to me a guide in english how to fix the H4 adaptor on led light.
The packaging box contains: 1 led light (2 leds) with power box, 1 spring, 3 adaptors for H4 and other 2 bulbs type, 2 thread screws. Both 2 screws can't fix adaptors on led light body, it seems to be that something miss.

Pleased to hear you soon.

Brgds,

Mirco Melis

January 15, 2015
Unprompted review
Eachbuyer logo

Reply from Eachbuyer

Updated on 3rd Feb,

Hi Micro,
Can you send the pictures to cs while cc me? Our cs keeps saying didnt get your email.
I will ask cs to refund you as soon as possible.
So sorry about this inconvenience.
Kind regards
Sami


Hi Marco,

I will ask our manager to send you one.

Kind regards
Sami

Hi Mirco,

Sorry about the inconvenience, your order number is? So I can send to CS to check for you. Yes the package delivery delayed because of peak season, the best time to order is middle November to the beginning of December. Any problems you can email me at luodaoming@hofan.cn

Kind regards
Sami

Rated 1 out of 5 stars

very bad

my namke tapasvi patel. we live in india .we order my tab.but not dispach my order last 5month and not pay my money

July 18, 2014
Unprompted review
Rated 1 out of 5 stars

Según mi experiencia es una estafa

On March 10 I bought a digital recorder. Three and a half months after multiple complaints, I have no recorder or money.

My purchase EachBuyer was a complete scam.

I recommend not to buy this provider.

Greetings.
_____________________________________________
El día 10 de marzo compré una grabadora digital. Tres meses y medio y múltiples reclamaciones después, no tengo grabadora ni dinero.

Mi compra en EachBuyer ha sido una completa estafa.

Recomiendo que no compren a este proveedor.

Saludos.

June 23, 2014
Unprompted review
Rated 1 out of 5 stars

Poor customer service. Ignores you completely!

I received a jewelry ring display broken. One side of the bow is somehow ripped of and the lace fabric around the heel is very completely loose, and some of the leather material around the heel, too.
Each Buyer doesn't reply to any of my emails. I wrote to them earlier to hear when my package was dispatched and I did not get any answer there as well.
Very poor customer service I must say!!! Never buy anything from them. They completely ignore you.

December 15, 2013
Unprompted review
Rated 1 out of 5 stars

A dangerous site

Fake website, no response after order was placed. Receive nothing, more than one month after order is placed in Oct,22 2013.

November 26, 2013
Unprompted review
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