Earthkind Reviews 232

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and the comfort they provide. Many people appreciate the prompt and efficient delivery service, often noting that items arrive sooner than expected. The sustainable and eco-friendly nature of the products is also a significant positive for many consumers. However, some customers have expressed dissatisfaction with their orders, citing issues such as missing items or products that did not meet expectations, like pillows being understuffed or having an unpleasant smell. A number of reviewers also reported difficulties in contacting the company for support, mentioning unresponsiveness to emails and a lack of alternative contact methods.

What people talk about most

Product

People report positive experiences with product, often praising the quality, comfort, and eco-friendly nature... See more

Quality

Consumers generally express satisfaction with the quality of products, highlighting them as well-made,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the speed and efficiency of... See more

Sustainability

People report positive experiences with sustainability. Many customers appreciate the eco-friendly products,... See more

Order

Users describe ambiguous interactions with order. While some customers found the ordering process easy and... See more

Customer communications

Clients share negative opinions on contact. Many customers report that the company completely ignored their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love this brand and the pillow and duvet lived up to the high hopes we had. A GREAT British made product! Delivered next day which was a bonus as my husband had lost his pillow on a work trip and he i... See more

Rated 5 out of 5 stars

I have bought an earthkind duvet from John Lewis previously, but noticed that they are much cheaper direct from earthkind. I placed my order on Sunday and the duvet and pillows were with me by Tuesday... See more

Rated 5 out of 5 stars

I was looking for sustainable options, and found that Earthkind had great ethics and I loved the reuse of existing materials and enjoyed the video of how they are made. Delivery was quick, no smell,... See more

Company replied

Rated 5 out of 5 stars

I have two quilts and four pillows from EarthKind. The quality is excellent. They may be a bit more expensive than others but I’m pleased to use recycled feathers and to know that they are made in the... See more

Company replied


Company details

  1. Bedding Store

Written by the company

Wouldn't it be great if we could all sleep a bit better at night? At EarthKind we're not just dreaming of a better tomorrow, we're also committed to making it happen. By creating new high-quality bedding using 100% recycled feathers, down and synthetics, we hope to make it a little bit easier for you to choose sustainable products, without the need to compromise on quality.


Contact info

4.0

Great

TrustScore 4 out of 5

232 reviews

5-star
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Rated 5 out of 5 stars

A brilliant duvet and pillow

Earthkind was recommended to us by a glamping business we stayed at. Their products are really comfy to use and cope well with the hot weather

July 14, 2025
Earthkind logo

Reply from Earthkind

Hi Neil,

Thank you for your lovely feedback! We’re so pleased you discovered us through a glamping stay and that you’re finding our products both comfy and practical — especially in the warmer weather.

It’s always great to hear how our duvets and bedding perform in real-life settings, and we really appreciate you sharing your experience.

Kind regards,
The EarthKind Team

Rated 5 out of 5 stars

Amazing company

Amazing company! I had been looking for a way to replace my feather bedding in an ethical way and found Earth Kind and I’m so glad I did. I bought the pillows and they are so comfortable and excellent quality. Will be replacing all my duvets soon.

June 29, 2025
Rated 5 out of 5 stars

Really quick dispatch and delivery

Really quick dispatch and delivery, and beautiful products, packaged in very smart reusable bags that I would like to return as I have plenty of bags... would that be welcomed?
It makes me happy that no birds were plucked to make these (though I still have to wonder about the original birds, of course.) A very good idea, and I will spread the word.
Thank you

June 28, 2025
Rated 5 out of 5 stars

Present

Wedding gift for couple moving to Scotland! Hope they find it useful! Love my duvet from this company and the ethics behind it.

June 25, 2025
Rated 5 out of 5 stars

Excellent quality

I have two quilts and four pillows from EarthKind. The quality is excellent. They may be a bit more expensive than others but I’m pleased to use recycled feathers and to know that they are made in the UK. There was a fault with my most recent purchase but this was quickly sorted and a replacement sent.

June 10, 2025
Earthkind logo

Reply from Earthkind

Thank you for your kind and thoughtful review. We're delighted to hear that you're pleased with the quality of your EarthKind quilts and pillows, and we truly appreciate your support for our recycled materials and UK manufacturing. We're sorry to hear there was an issue with your recent purchase, but we're glad our team was able to resolve it quickly for you. Your satisfaction means a great deal to us, and we’re grateful for your continued trust in EarthKind. Kind regards Earthkind Team

Rated 5 out of 5 stars

Fabulous duvet delivery in great…

Fabulous duvet delivery in great packaging and very speedy delivery

May 30, 2025
Earthkind logo

Reply from Earthkind

Thank you for your wonderful feedback! We’re so pleased to hear you were happy with the duvet, the packaging, and the speedy delivery. It’s always great to know when our service meets expectations. We hope you enjoy your new duvet and look forward to serving you again! Earthkind Team

Rated 5 out of 5 stars

Just discovered Earthkind

Just discovered Earthkind, what appealed to me was the recycling aspect.
I ordered 4 5 tog king size duvet, its perfect, quality outstanding.
Delivery was good.
I will use Earthkind again.

June 2, 2025
Earthkind logo

Reply from Earthkind

Thank you for your lovely feedback and for choosing EarthKind! We're so pleased to hear that the recycling aspect appealed to you and that you're happy with the quality of your 5 tog duvets. It’s great to know the delivery met your expectations as well. We truly appreciate your support and look forward to welcoming you back again soon. Kind regards Earthkind Team

Rated 5 out of 5 stars

Excellent speedy delivery and great…

Excellent speedy delivery and great quality ethically produced

May 24, 2025
Earthkind logo

Reply from Earthkind

Thank you for your kind words! We're delighted to hear you were pleased with the speedy delivery and the quality of our ethically produced products. Your support means a lot to us, and we look forward to serving you again. Kind regards Earthkind Team

Rated 5 out of 5 stars

Earthkind are truly sustainable

Earthkind are truly sustainable and innovative. The bedding is of high quality and comes in reusable cotton storage bags. I feel this is a company making a difference to reduce the impact on the planet.

May 5, 2025
Earthkind logo

Reply from Earthkind

Thank you for recognizing our commitment to sustainability and innovation! We’re proud to offer high-quality bedding packaged thoughtfully in reusable cotton bags. It means a lot to us that you see Earthkind as a company making a positive impact on the planet. Regards Earthkind Team

Rated 5 out of 5 stars

10.5 tog Earth kind duvet

I recently purchased a 10.5 tog duvet from Earthkind, and I'm genuinely impressed. The warmth it provides is excellent, making it ideal for the colder months. Beyond the comfort, I was particularly drawn to their ethical stance. Earthkind's commitment to reusing feather and down in their products is commendable, and gives me a real sense of assurance.

The duvet itself is of a high standard, with noticeable quality in its construction. We ordered it on Sunday and it was with us on Tuesday, so quick turnaround times as well.

If you're looking for a warm, well-made duvet with strong ethical credentials, I would highly recommend Earthkind.

March 17, 2025
Earthkind logo

Reply from Earthkind

Thank you so much for your fantastic review! We’re delighted to hear that your 10.5 tog duvet is keeping you warm and comfortable during the colder months. It’s wonderful to know our commitment to reusing feather and down resonates with you and adds to your confidence in our products. We also appreciate your kind words about our quality and quick delivery. Your recommendation means a lot to us! Regards Earthkind Team

Rated 5 out of 5 stars

Light and airy

Lovely pair of recycled feather and down pillows. Arrived quickly. They feel light and airy, clean, no chemical smell, nice thick cover, so I've not had any feathers poking through yet. A great touch of luxury for guests, without contributing any more animals being harmed in the process. Each pillow came in a compostable bag within a zipped storage bag and they arrived together in a plastic postage bag.

March 13, 2025
Earthkind logo

Reply from Earthkind

Thank you for your thoughtful review! We're so glad you're enjoying your recycled feather and down pillows. It's great to hear they feel light, airy, and luxurious while also being an ethical choice. We appreciate your feedback on the packaging as well. Wishing you and your guests many cozy nights ahead!

Rated 1 out of 5 stars

No comment

I have no comment

March 21, 2025
Unprompted review
Earthkind logo

Reply from Earthkind

Thank you for your feedback. We're sorry to hear about your experience and any concerns you had. Our 10% discount email should arrive shortly after subscribing—sometimes it may land in the spam or promotions folder, there may have been a technical error at the time. If you email us info@earthkind.co.uk and we can send you a code. Kind regards Earthkind customer service team.

Rated 5 out of 5 stars

cloudlike perfection ☁️✨☁️

bedding arrived promptly and is absolutely gorgeous. i’ve wanted a feather duvet and pillows for years but didn’t want to buy new for animal rights reasons and earthkind have solved that problem for me. i bought the 10.5 tog and it is perfect - warm, fluffy, light and luxurious to lie under. the pillows are medium soft and are my new favourites. going to bed is a treat now. highly, highly recommend.

March 10, 2025
Earthkind logo

Reply from Earthkind

Thank you for your wonderful review! We're so happy to hear that you're loving your new bedding and that our recycled feather products align with your values. It’s great to know your duvet and pillows are providing the comfort and luxury you were looking for. Wishing you many cozy and restful nights ahead!

Rated 1 out of 5 stars

Never got delivered

I bought a duvet over 2 weeks ago, and it's is still yet to be delivered. Earthkind use yodel who have failed to deliver there product despite us being home every day. Yodel are unable to be contacted and have stated no reason why they have not delivered our product. This is completely unacceptable

February 16, 2025
Earthkind logo

Reply from Earthkind

Hi Clare, sorry for the delay with the couriers, i have tracked this and i can see it was finally delivered yesterday to you. Apologies again for the delay. Kind regards Earthkind Team

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