East London Removals Reviews 

79
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, polite, professional, and hard-working throughout the entire moving process. People note that the team takes great care of all personal belongings, ensuring everything is handled safely and making stressful moving days significantly easier to manage. Consumers also deeply appreciate the highly efficient and well-organized service provided, which ensures that every phase runs smoothly from start to finish. Reviewers consistently mention that nothing is ever too much trouble for the dedicated crew, who handle quotes, professional packing, and heavy lifting seamlessly.

What people talk about most

Staff

Users describe positive interactions with staff, praising them for being exceptionally friendly, capable, and... See more

Service

Clients share positive opinions on service, describing a seamless, professional, and friendly experience that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would highly highly recommend the teams from Southend and Chelmsford removals. Super efficient, professional, friendly and made what could have been a very stressful day a lot easier. That extends f... See more

Rated 5 out of 5 stars

Excellent from start to finish. Staff on phone friendly and helpful. Very good survey of the removal. Luke, Andrew and Nick, who attended on completion day were all friendly and got stuck in to the wo... See more

Rated 5 out of 5 stars

Couldn’t fault the removal team at East London Removals. Everything was seamless and so fast, with great care for our belongings. Thank you to Dan J, Luke, Vic, Steve G, Andrew and Nick for making our... See more

Rated 5 out of 5 stars

From the first time I contacted this company everything was smooth and efficient. John came round and did my quote, at a convenient time. Lucy in the office processed everything at quick speed.... See more


Company details

  1. Moving and Storage Service
  2. Moving Company
  3. Records Storage Facility
  4. Self-Storage Facility
  5. Storage Facility
  6. Transportation Service

About East London Removals

Written by the company

East London Removals are the premier home removals, business relocation and storage specialist servicing East London and surrounding areas.


East London Removals has built up an experienced, loyal team of professional removal experts and can move you from anywhere in East London, to anywhere in the UK.

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Part of a multi-award winning* group of professional removals companies who celebrated their 15th birthday in 2022.
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Group Customer Ratings

ReferenceLine - 9.8/10

Which? Trusted Trader - 4.9/5

Google Reviews - 4.8/5

Internet Rating - 4.9/5 - 400+ reviews



********************************************************

BOOK your free 30 minute survey NOW

*Call 0203 959 3000*

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*** ADDITIONAL SERVICES ****

Full Packing Service

Half Pack

Fragile Packing Service

Finishing Pack

Furniture disassembly and reassembly

Storage & Self-Storage Solutions
(also available to the public)
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  • Regulated by the British Association of Removers (BAR), and
    The Trading Standards Office.

  • Members of a Deposit Guarantee Scheme.
  • DO NOT charge for key waits.
  • Fully Insured.
  • Fully trained and uniformed staff.
  • All staff fully employed by the Company.
  • No casual or cash-in-hand removal staff.
  • All vehicles are sign written.
_________________________________________

*Group Awards Won

2012 WINNER
         Best New Company (SBA)

2013 Highly Commended
         Small Business of the Year (SBA)

2014 WINNER
         Excellent Customer Service (SBA)

2014 WINNER
         Small Business of the Year (SBA)

2014 WINNER
         Business Excellence (ECMG)


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*For your FREE no-obligation quote*

*Call 0203 959 3000*

♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦ ♦♦                  AREAS COVERED
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♦♦               London Boroughs of ;
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♦♦                Barking and Dagenham
♦♦                Hackney
♦♦                Havering
♦♦                Newham
♦♦                Redbridge
♦♦                Waltham Forest
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Contact info

4.8

Excellent

TrustScore 5 out of 5

79 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(79)

36 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This fantastic team helped us move…

This fantastic team helped us move earlier this week, Bill, Wayne, Lee, Richy, Mark and Steve M were a god send. They were organised, tidy, fast and friendly- couldn’t have asked for more! Thank you so much for keeping our stress levels low.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Professional removal men

Big shout out to Michael, James N and Connar yesterday for making our move stress free. Very well organised and professional, even with a difficult neighbour, nothing was too much trouble.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Chelmsford Removals 5 stars

Lee was marvellous today. When he arrived I told him we were struggling. He explained the process and just calmly and competently worked his way through all the rooms and answered all our questions. The house looked amazing when he left with everything good to go. I called him our guardian angel.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Good company

Good company, they arrived prompty and where friendly and the move went smoothly. James, Terry, Michael, Connor and Aaron worked well.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! Tricky day/move but the guys were friendly and professional throughout. They made everything go as smoothly as possible. Would absolutely recommend!

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Removals

Michael, James S, Jacob, Ben and Luke were polite, hardworking and helpful. Protected carpets, doors and wrapped furniture. Dismantled and rebuilt efficiently. Unpacked where requested. Made the experience easy and uncomplicated, one less thing to worry about. Would highly recommend.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to Nick

Thanks to Nick, Mick and Ben, great work moving my inventory to my storage unit. Everything was put in and stored very neatly. Fab work, I have used their services multiple times now.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic work

Fantastic work from Dan w who done our quote and was on our move, also Aaron, Michael and Dan J, they’re a credit to the company!

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Tom, Mark, Wayne, Nick and Dan

Tom came round to see our property and make an assessment; I felt this gave the company an advantage over the others, who had done the assessment over Zoom. We booked the packing service, and Tom and Nick came the day before our move to get everything prepared. On the day itself, we had a team of four men; everything ran smoothly and they were very patient and understanding. We really appreciated their expertise and their good-humour, which made the whole experience less traumatic than it could have been. They were a great combination of pragmatism and kindness. We were very happy with the company and would recommend. I found the system of payment a bit confusing, but other than that, I have no complaints.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

We had Dave, Conner, Steve and Bill for our removals. Not a bad word to say about these guys. They were fast, efficient, professional and so helpful at our new property. Would recommend these guys 100 times over !!! Just make sure you've got plenty of teabags !!!

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Ashely and Richie were fantastic

Ashely and Richie were fantastic! They arrived on time, loaded up in no time and even got to our destination before us. The unload was just as smooth and they made the entire day a very stress free experience. Great guys, great service, would highly recommend!

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

From the first time I contacted this company everything was smooth and efficient.
John came round and did my quote, at a convenient time.
Lucy in the office processed everything at quick speed.
On moving day I was lucky enough to have Mick and Vic helping me. They couldn't have been anymore wonderful, and no request was too much.

I couldn't recommend this company anymore.

October 1, 2025
Unprompted review
Rated 4 out of 5 stars

Lovely and friendly service.

We had Michael, Steve G and Andrew help us move and they were lovely. Super friendly, happy and efficient. There was some miscalculation from the office end but the guys stuck with it even when it took longer than they had planned for.
They did take great care, however accidentally broke one cup and additionally I’d say there were some slight errors with attention to detail (e.g. what to pack/not to pack etc.), hence the 4 stars, but I would still highly recommend the service and the guys!
The booking process was easy and the back end team were also nice to deal with and quick at responding!

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Team of 5 did an outstanding job for…

Team of 5 did an outstanding job for me. Moved from a 3 storey town house with narrow staircase within Chelmsford. Good communication all through the process from booking to completion

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

From the start of the removal process…

From the start of the removal process from Chelmsford to our destination in Tiptree the guys worked tirelessly on a particularly warm day to take care in moving all of our items with care and were very curtious throughout. They took a lot of the stress out of the move and were thoroughly professional throughout the whole process. We would like to express our thanks to James, Mike and Steve G for a great job and would thoroughly recommend the guys to anyone planning a move.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

What an absolutely amazing experience…

What an absolutely amazing experience we had with this company, from John doing our survey, to Lisa and Tiffanie booking us in, to the service we received on our moving day, made what is meant to be one of the most stressful things you’ll ever do, stress-free.

On the moving day we had Mark J, Vic and John move our belongings from our house in Chelmsford, Essex. What a fantastic group of guys, very professional, took absolute pride in their work, friendly, courteous and had a great sense of humour.

Moving our belongings into our new house went incredibly smooth, everything placed neatly in each room.

If you are looking for a removal company that covers your area, I urge you to go with these guys, you will not be disappointed.

- Dan and Holly

September 5, 2025
Unprompted review

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