East London Removals Reviews 

79
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, polite, professional, and hard-working throughout the entire moving process. People note that the team takes great care of all personal belongings, ensuring everything is handled safely and making stressful moving days significantly easier to manage. Consumers also deeply appreciate the highly efficient and well-organized service provided, which ensures that every phase runs smoothly from start to finish. Reviewers consistently mention that nothing is ever too much trouble for the dedicated crew, who handle quotes, professional packing, and heavy lifting seamlessly.

What people talk about most

Staff

Users describe positive interactions with staff, praising them for being exceptionally friendly, capable, and... See more

Service

Clients share positive opinions on service, describing a seamless, professional, and friendly experience that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would highly highly recommend the teams from Southend and Chelmsford removals. Super efficient, professional, friendly and made what could have been a very stressful day a lot easier. That extends f... See more

Rated 5 out of 5 stars

Excellent from start to finish. Staff on phone friendly and helpful. Very good survey of the removal. Luke, Andrew and Nick, who attended on completion day were all friendly and got stuck in to the wo... See more

Rated 5 out of 5 stars

Couldn’t fault the removal team at East London Removals. Everything was seamless and so fast, with great care for our belongings. Thank you to Dan J, Luke, Vic, Steve G, Andrew and Nick for making our... See more

Rated 5 out of 5 stars

From the first time I contacted this company everything was smooth and efficient. John came round and did my quote, at a convenient time. Lucy in the office processed everything at quick speed.... See more


Company details

  1. Moving and Storage Service
  2. Moving Company
  3. Records Storage Facility
  4. Self-Storage Facility
  5. Storage Facility
  6. Transportation Service

About East London Removals

Written by the company

East London Removals are the premier home removals, business relocation and storage specialist servicing East London and surrounding areas.


East London Removals has built up an experienced, loyal team of professional removal experts and can move you from anywhere in East London, to anywhere in the UK.

=================================
Part of a multi-award winning* group of professional removals companies who celebrated their 15th birthday in 2022.
=================================

Group Customer Ratings

ReferenceLine - 9.8/10

Which? Trusted Trader - 4.9/5

Google Reviews - 4.8/5

Internet Rating - 4.9/5 - 400+ reviews



********************************************************

BOOK your free 30 minute survey NOW

*Call 0203 959 3000*

*********************************************************

*** ADDITIONAL SERVICES ****

Full Packing Service

Half Pack

Fragile Packing Service

Finishing Pack

Furniture disassembly and reassembly

Storage & Self-Storage Solutions
(also available to the public)
________________________________________

  • Regulated by the British Association of Removers (BAR), and
    The Trading Standards Office.

  • Members of a Deposit Guarantee Scheme.
  • DO NOT charge for key waits.
  • Fully Insured.
  • Fully trained and uniformed staff.
  • All staff fully employed by the Company.
  • No casual or cash-in-hand removal staff.
  • All vehicles are sign written.
_________________________________________

*Group Awards Won

2012 WINNER
         Best New Company (SBA)

2013 Highly Commended
         Small Business of the Year (SBA)

2014 WINNER
         Excellent Customer Service (SBA)

2014 WINNER
         Small Business of the Year (SBA)

2014 WINNER
         Business Excellence (ECMG)


*********************************************************

*For your FREE no-obligation quote*

*Call 0203 959 3000*

♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦ ♦♦                  AREAS COVERED
♦♦
♦♦               London Boroughs of ;
♦♦
♦♦                Barking and Dagenham
♦♦                Hackney
♦♦                Havering
♦♦                Newham
♦♦                Redbridge
♦♦                Waltham Forest
♦♦
♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦♦

Contact info

4.8

Excellent

TrustScore 5 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(79)

36 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, removal went smoothly on the day, Rob and Lee were very professional and courteous, making sure everything went where I wanted it to. Thanks, would recommend.

May 26, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Excellent service from start to finish with an easy booking and quoting system. On moving day the team of 3 arrived on time, were polite and incredibly hard working and helpful. I would definitely recommend them, they were worth every penny.

December 18, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

The East London Removals team were excellent throughout the process and on the day. Super friendly, professional, hard-working and polite!

Overall they helped make our house move feel as seamless as possible.

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

They may not be the cheapest option but they are by far the most stress free option, from the office staff,[mostly dealt with Lucy] to Glen who provided the quotation and the 4 men providing the removals service on the day. I simply can't fault any part of this operation!

emma

October 5, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. East London Removals were extremely friendly, professional and efficient people. We had the packing service and everything was carefully treated with no breakages anywhere, and with moving a house of 4 that's impressive! They were excellently priced too. Couldn't recommend them more highly.

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

Stress-free, excellent service from a hardworking professional team

I used East London Removals for my recent move, opting for the packing service as well. The team was excellent throughout. Arrived exactly on time the day before to pack, which they did with no fuss at all, and then returning the next day to move. Again, exactly on time, quick and efficient, no fuss, very polite and professional throughout. A first rate service from a hardworking and friendly team. They made the whole experience stress free. The booking and quoting process was also very efficient and easy.
Thank you to everyone - much appreciated!
Highly recommend.

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent team, excellent service!

From getting a quote to being fully moving in, they were absolutely fantastic! They came and packed up our entire house in half a day and kept us in the loop to make sure we kept out things we needed, which was very appreciated as we have young children. Ob moving day the entire team were just fab! Very professional, very careful with furniture and made sure no walls, banisters ext were damaged. They even went out of their way to ensure they knew our names as well as the kids, which was lovely! So all in all they were absolutely fantastic and made what usually would be a very stressful day incredibly smooth and seamless I wouldn't hesitate to use them again and I recommend them to all my friends! Thank you!!

August 12, 2022
Unprompted review
Rated 5 out of 5 stars

Perfect experience from start to…

Perfect experience from start to finish. Easy to book, competitive pricing and the most lovely and helpful removal guys you could ever hope for. Would not hesitate to recommend them, you will not be disappointed

August 4, 2022
Unprompted review
East London Removals logo

Reply from East London Removals

Hi Aygul, the whole team are over the moon at your review. "Perfect Experience....." We aim to give the best moving experience possible and you've told us we delivered. Thank you for recommending us, and for taking the time. We wish you many enjoyable times in your new home.

Rated 5 out of 5 stars

Excellent service

Excellent service. We were always able to reach them on phone for any follow ups. The packing was done efficiently. The people who came for the move - Wayne, Steve & Kev were great and very professional right from start to finish.

August 1, 2022
Unprompted review
East London Removals logo

Reply from East London Removals

We are so pleased that you were impressed with our removal AND packing service, Anand. Thanks for the excellent review.

Rated 5 out of 5 stars

Excellent service start to finish

Excellent service start to finish. The packing team and treated all our possessions with great care, and were very efficient at packing everything away. The removals team arrived promptly on moving day and the team were superb at getting everything loaded and moved. At the new house, they worked with us to ensure all the boxes and furniture ended up in the right rooms. Would highly recommend!

July 26, 2022
Unprompted review
East London Removals logo

Reply from East London Removals

Thanks Rishi, Thanks for all your kind words, have passed the message onto the team who moved you. all the best in your new home :)

Rated 5 out of 5 stars

Brilliant removals

Brilliant removals! They were so efficient and considerate, everything was handled with care and they moved me in in no time. Absolutely recommend!

July 19, 2022
Unprompted review
East London Removals logo

Reply from East London Removals

Hi Jessica, thank you so much, wish you many happy memories in your new home.

Rated 5 out of 5 stars

Moving staff were friendly professional…

Moving staff were friendly professional and very patient through a very slow completion. This included moving all belongings up to a 4th storey flat with elevator issues.

July 10, 2022
Unprompted review
East London Removals logo

Reply from East London Removals

Hi Mathew - I heard from the team that there were on-site issues but they said it was nothing they couldn't handle. Thanks for the review and we wish you many happy memories in your new home :)

Rated 5 out of 5 stars

Easy London to Liverpool move

We moved from London to Liverpool. With a 2-year-old we were thinking this might be tough but East London/Chelmsford Removals were stunning. Brad and Adam did it all and entertained us all day. So worth it and recommended to all, especially for longer haul moves.

July 7, 2022
Unprompted review
East London Removals logo

Reply from East London Removals

Hi Greg - I have passed on your kind words to Brad and Adam. Thanks for taking the time to leave the great review, we really appreciate it.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look