The product arrived damaged and poorly made: cracked plastic glass and back of the frame cut very poorly. I immediately contacted them by email sending photos and they never responded. I emailed a... See more
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See what reviewers are saying
The frame was made to measure and arrived exactly as per the spec. They could have been clearer on the website about the lead times involved and the not knowing was the worst part. As it turned out,... See more
I was apprehensive after reading these reviews and not receiving a reply to my email query. However, I'm pleasantly surprised with the quality of the frame and happy with the frame I received. Tha... See more
I've used Easy-Frame.co.uk before, but my recent purchase has been disappointing. It took nearly three weeks to arrive and the quality is disappointing; the frame feels very flimsy and is not as nice... See more
Company details
Information provided by various external sources
Easy-Frame manufactures quality custom made wooden picture frames. Buy made to measure picture frames online for your photos. Shop picture frames online now!
Contact info
United Kingdom
- easy-frame.co.uk
Hasn’t replied to negative reviews
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AVOID!!
Ordered two frames and waited 2 weeks for them to be dispatched, even then it was only marked as dispatched after I’d contacted them multiple times. I asked for a refund in the end as I’d waited for long, that was then issued without any apology. AVOID!
Disappointed I'm afraid
Disappointed I'm afraid. I just think if you are going to pay £40 for a frame the joints should be mitred without gaps. I needed it to send a sold painting I didn't have time (another 3 + weeks!) To send it back etc. Will look elsewhere in future.
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