Easyexchange.co.uk Reviews 

155
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Its scam website. It doesnt even are an real wallet. Its all ilusion. Moderator has power to change your balance easily. Block your withdraws. Freeze your account. Super super scam! Do not put your mo... See more

Rated 2 out of 5 stars

I have used easyexchange for several years without too many issues. The website is a bit clunky with account changes, but not a huge issue. I received no notice of the changes to SA forex regula... See more

Company replied

Rated 1 out of 5 stars

Please do not use these people to send your money. They have lost mine twice and are now ignoring my mails when I'm are trying to get the relevant paper work, so competent people in SA can trace the m... See more

Company replied

Rated 1 out of 5 stars

Severe delays in transfers to South Africa. No response to queries sent to customer service or any explanation for the delay. Will definitely be using an alternative transfer service in future.

Company details

  1. Payment Service
  2. Currency Exchange Service
  3. Money Transfer Service

Information provided by various external sources

The more money transferred throughout the day the cheaper the price of transfers will be for everyone that is sending money that day.


Contact info

1.2

Bad

TrustScore 1 out of 5

155 reviews

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1.2

All reviews

(155)

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Rated 1 out of 5 stars

Its scam website

Its scam website. It doesnt even are an real wallet. Its all ilusion. Moderator has power to change your balance easily. Block your withdraws. Freeze your account. Super super scam! Do not put your money there. Isnt real. Only numbers showed on an screen and not an real website for trade or use for money.

October 20, 2023
Unprompted review
Rated 3 out of 5 stars

I've been using Easy Exchange for a number of years

I've been using Easy Exchange for a number of years to transfer funds to family in South Africa on a monthly basis. I have always found the service to be excellent, but I had a few issues with my most recent transfer. Only in the sense that I was notified 7 days after the initial transfer was made, that there was a delay due to how transfers are being allowed. Rules and so forth were being reviewed and thus, the delay. Though I was happy to wait a while, it was a little frustrating/worrying as there was no notification/update about this delay on the Easy Exchange website, and though they did email me after the transfer was made to make me aware, and responded to all my email queries and offered to make a refund if I preferred, they were unable to provide any real answers, as to how long the delay would last etc. I understand that it was a difficult time for all concerned, but it would be useful to customers to perhaps be made aware of future or possible delays like this in advance somehow, by making a clear note on the website, it just means that we are able to work out, in advance how we feel comfortable to proceed. But otherwise, I think it's a great service.

February 7, 2018
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING service.

OUTSTANDING service. Great rates.
But more important, is having someone who responds to ones emails within an hour and the problem is solved. That one doesn’t find around these days. Cannot fault easy exchange - a pleasure to do business with.

January 24, 2018
Unprompted review
Rated 5 out of 5 stars

Easy peasy with Easyexchange

Simple to follow instructions and we are also able to send smaller amounts than other similar sites like TorFX. This is especially advantageous for those on lower incomes to send gifts to family and friends abroad.

November 9, 2017
Unprompted review
Rated 5 out of 5 stars

Easy Transfer of funds.

I found transferring through Easyexchange is a pleasure as the process is very efficient and communication through email is instant. I have used Easyexchange for many years and to date have had no problems.
I would recommend using Easyexchange to anyone who needs this service.

October 3, 2017
Unprompted review
Rated 5 out of 5 stars

Never had a problem

Never had a problem - every time one of our South African friends come over we always recommend Easy Exchange - always quick

September 20, 2017
Unprompted review
Rated 4 out of 5 stars

Easy Exchange back to prompt and efficient service

I have recently undertaken 5 transactions from UK to NZ which have taken variable and often long times to transfer which has been somewhat stress inducing!
However I am delighted to say that my most recent transaction was completed in record time with the swiftness and efficiency that I have previously experienced with Easy Exchange

August 6, 2017
Unprompted review
Rated 4 out of 5 stars

Great service and user-friendly

The service provided is reliable and trustworthy and transfer don't take ages. The website is very user friendly. It would be awesome if you had an application to download on your phone.

May 7, 2017
Unprompted review

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