Ebenegate Reviews 

Keelish was very helpful and explained everything well and was most helpful

Im have some accidents five weeks ago and I’m missing payments I’m spoke with very nice lady with she resolved issue for me and set up plan for my im wish her all best also im wish to company to have more stuff like that lady.
Jakub

Helped me and my problem straight away ( very nice and polite and understanding ) thankyou

What an absolute shambles. Staff can't read or write basic English. Scripted universal response emails that don't actually answer Questions. You the client are the insolvency practioner for your own IVA. Once they start getting their money off you.. they couldn't give a toss about you the client or your debtors. I had to do their job for them, my creditors had zero knowledge of an IVA in place and hadn't even been contacted by ebenegate.
Avoid ebenegate like the plague!!!
They are the government IVA Complaints gateways problem now... amounts to IVA fraud.

Brilliant put my mind at rest

If I could give 0 stars I would. Posted a review saying how bad this company customer service was. Got a reply asking to contact direct which I did and that was 2 weeks ago giving them till today to respond. Guess what no reply to my formal complaint
Will now be going to the ombudsman.

I wanted to take a moment to highly commend Sandhya Nowbuth for the exceptional customer service today. She ensured all my questions were answered and met with the upmost professionalism.
She is incredibly knowledgable,patient and attentive. What stood out the most was her warm and emapthetic approach. She listened,put me at ease and resolved everything quickly and efficiently. It is rare these days to encounter someone who is so dedicated to delivering excellent customer service.
Thank you Sandhya for your help and support today you are an asset to your company and your team.

I have spoken to Nancy Mangongera today regarding some of my queries regarding the modifications and she was very helpful and polite and has explained to me the things that I need to do with regards to the modifications being asked by the creditors. Thank you Nancy for your help today. You put my worries at ease after talking to you.

Problem resolved quickly, thank you!

Would definitely recommend as they have been really helpful and answered everything I have asked, especially Maveesha. They've taken away a lot of stress. Really pleased.

I called with a query and Vidhee Boyjoo the advisor was very friendly helpful and explained everything clearly. Thank you Vidhee Boyjoo you have put my mind at rest. Excellent customer service.

Spoken to Ishitah today, regarding the fact I hadn't recived any paperwork for my account. Ishitah was very pleasant and quickly assured me she would send my paperwork through to my email straight away which she did. She also checked if I had any other questions while I was on the line. Quick and very efficient service. Would definitely recommend.

Jayshree was amazing, she dealt with all my questions and queries and put my mind at ease.

Thank you so much.

Warm, understanding and professional communication from one of the team Ruth Sefali. She took all the worry away from me and sorted my issues, thank you.

Yuvranee Conhye was very helpful, she sorted my issue out immediately, explained what else to do & was very happy with the outcome.

I spoke to Yuvranee Conhye because I was worried about making repayments. She was incredibly kind and made me feel much better.

My experience when I rang Ebenegate was great !
I spoke to an agent called Krishna Gopall who knew exactly what i wanted and helped me straight away
It does help when you ring up and the agent is very knowledgeable, which puts you at ease.
WELL DONE EBENEGATE !!!

Ishitah Jeebun Was very helpful, quick and kind! Thank you for solving my three queries and making me feel at ease by the end of the call!

Mikeal was good, attentive to my request, assisted me . I'm satisfied