Ebookers Reviews 1,674

Awful experience with ebookers, they cannot be trusted as they will promise one thing and fail to deliver it. Avoid at all costs as you will lose money!

Ebookers is a complete con, they'll probably follow laterooms down the pan.

I was trying to book a hotel and every time I tried to pay the page said ‘sorry there was a problem’. I had ask my friend that I’m going away with to make an account and book but when he tried to book (within a few minutes of me) the city view room showed as unavailable and the price had jumped up by nearly £400 with only sea view available. Not wanting to lose the room, he placed the booking.

I then went back on the app on two separate days and the city view room was available again at the original cheaper price. Seems like a con to get more money.

I spoke to customer service requesting to change the booking to what I had originally tried to book at the cheaper price and my request was denied so now I am stuck with a room I’ve paid far more than I wanted to for. We have appealed the decision and waiting for an outcome. Very frustrating as I can still see the room I wanted available to book at a far cheaper price.

super formidable

For the super easy booking and payment process I would have given 5 stars; ebookers just lost 2 stars for keep selling me hotel stayings

As l travel often and therefor book hotels often, l know that Ebookers is the best. There are never problems with the booking and the have great rates.
Also can safe on BONUS+
Love the easy webside...
Thanks Ebookers !
Frank

SAFE & CHEAP WAY TO GET A TRIP!
AND ACEPT PLENTY OF CREDIT CARDS

You are lucky (well, I am lucky) that I speak Dutch. I had to do all the booking in this language, I could have made mistakes.
No other problem

I have frequently used eBookers.be and I have never experienced any problem with this site. The site is easy to use even though I am not French speaking. I have never experienced any problem with making my credit card payment either although I was surprised that I was not requested to use the secure Belfius log in and pin code, only the three digit code on the reverse of my credit card. The secure use of the credit card could be improved.
Margaret Carre

I couldn't find how to change the booking language to English! I am not sure if everything is correct, and I couldn't see how I could print boarding passes.

I am really satisfied for all my journey that i reserved this year with you. we really enjoyed our journey in the different cities.

I had to call the client service. On the website ,it got very confusing to make the booking I desired. Mr. Giano (Jonathan) attended to my phone call and helped me out with the booking. I am really thankful to him for his patience and expertise as a result of which I will not hesitate to book my future travels with bookers.

Check well the description and do not assume that you'll get the same advantages as described in the standard room of the hotel. Advantage /Reduction was not that big if we had booked our hotel and flight all separated or via ebookers with breakfast a.o.

I am very happy to book with ebookers, was a nice experience to find the best prices at the best moment,

if i choose book a flight, i don't need cars or hotels yet.
a bit anoying when you try to hard.
for the rest, easy booking, love the feature where i can add previous passengers:-)

flight ticket unclear, makes customer unsure.

I often book with ebookers as the website is easy to use and gives a lot of choice. What is becoming more an more problematic is the fact that impossible flight connections are promoted as 'bargain' - but if you have to spend a night waiting for your connection, what's the use?
I made a wrong boking recently - I only discovered after payment that the wrong flight had been booked to Helsinki as flight details do not show up when you pay. THAT MUST BE CHANGED!!!!!!!!!!!! I tried to get it changed and ebookers wanted an upcharge of 700 €, which is ridiculous as the price for the earlier connection was identical. So I'll spend 6 hours in Helsinki waiting for my connection with warmest feelings for ebookers.

We have choosen a hotel and flight easily and payed by creditcard Nothing special to mention. We have a mail with booking and reservation numbers. So every thing should go smoothly but we can only confirm this on the moment we arrive at the airport or the hotel.

First time booking a flight online and all was transparant and clear on Ebookers. Well done!

Easy website, good service

After contacting the sales department, Ebookers sent me the pdf file.

Thanks anyway!