Ordered £50 of liquid on the 25th of march, still received nothing, royal mail tracking number is not valid, they finally got back to me 3 days ago (5th April) to ask for order number, heard nothing s... See more
Company replied
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See what reviewers are saying
Can't knock the service, prices are so much better than on the high street. Only reason I'm not giving five stars is because the loyalty points you receive for purchases expire after 11 days. This is... See more
Company replied
Ordered 5 items and only received 4. Zero communication from the store. No confirmation of order when you buy something, no dispatch notification, and most importantly no reply when I tried to messag... See more
I bought a GS EGO 2 2200mAH battery reasonably priced, prompt delivery. First one I bought was faulty which with some electrical products can be expected but on contacting MCR vapes they promptly repl... See more
Company replied
Company details
Written by the company
Welcome to EcigstoreUK, the UK’s largest online vape eliquid store and supplier of vape kits, vape tanks and replacement coils. Our mission is to provide you with the best quality e-liquids and vape hardware at the best possible prices.
Contact info
Unit 6 Harris Street, m8 8eg, Manchester, United Kingdom
- info@ecigstoreuk.com
- ecigstoreuk.com
3.4
Average
204 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product exceptional quality
January 28, 2021
Reply from MCR Vapes Limited
Thank you for kind review.
Reply from MCR Vapes Limited
Thank you for your Kind review.
Reply from MCR Vapes Limited
Thank you for your kind review.
False advertising
False advertising! On leaflet they say 100ml-10.99 and when you get on the website the prices are different as 50ml-10.99 and 100ml-14.99! I'll continue to buy on ebay as I can't trust you!
January 24, 2021
Unprompted review
Reply from MCR Vapes Limited
I am sorry to hear that about your trouble, please use the search option to see through the liquids prices as each brand varies prices. You may contact us at info@ecigstoreuk.com for further assistance in this regard.
Reply from MCR Vapes Limited
Thank you for your recommendation 😊
5 stars!
5 stars!! So easy to order especially as it’s my first time ordering flavours online due to the pandemic. and came quickly!!!
January 19, 2021
Reply from MCR Vapes Limited
Thank you we are pleased to hear that 😊
Good products
Good products, found the website nice and easy to find what I was looking for. Received order confirmation via email quickly, happy to shop here again.
January 18, 2021
Reply from MCR Vapes Limited
Thank you for the kind words😊
Reply from MCR Vapes Limited
Thank you for the kind review 😊
I'd have given 5 stars if the website…
I'd have given 5 stars if the website had let me order more than one liquid, might be a technical difficulty you guys may wanna look into
January 12, 2021
Reply from MCR Vapes Limited
sorry to hear about your trouble, please contact info@ecigstoreuk.com with your issue and we will be able to assist with your issue.
great site ..very highly praised
December 29, 2020
Reply from MCR Vapes Limited
Thank you for the kind words 😊
Reply from MCR Vapes Limited
Thank you for the kind recommendation
Excellent price for Hangsen liquids
Excellent price for Hangsen liquids. Prompt despatch and delivery. Defiantly use them again.
December 11, 2020
Reply from MCR Vapes Limited
Thank you for the kind review and recommendation. We are glad to hear that.
100% in everything
Cant fault them at all the best site for vaping ive ever come across buy 2 get 1 free mix and match and the best prices you can ask for speedy delivery and all round perfect comms ill be back every month or two
December 7, 2020
Reply from MCR Vapes Limited
Thank you for the kind review, we are pleased to hear that.
reward points valid just 10 days??????
reward points valid just 10 days??????? You have to place an extra order within 10 days after your first order to use your points. That is just .....very bad
Update: This was in November and beginning December 2020 p.s. there is nothing about reward points in t&c so again no info just a big ad 1 point for 1£ spent Thats all! anyway after 10 days you loose your points
December 2, 2020
Reply from MCR Vapes Limited
please review the terms & conditions as the company reserves the right to increase or decrease the validity of the points time even though it's not 10 days at the moment.
Reply from MCR Vapes Limited
Thank you we are glad to hear that.
One of the e liquid bottles came popped…
One of the e liquid bottles came popped open and leaked all over before I even got to open the parcel
December 1, 2020
Reply from MCR Vapes Limited
Sorry to hear that, we ensure to properly packing of the products when ship to our valuable customers. But during transit issue can arise. Please share your concern with our team at info@ecigstoreuk.com and they will address your concern.
Reply from MCR Vapes Limited
Thank you for your kind review.
An order didn't come through properly…
An order didn't come through properly but it got sorted fast and that's what I like to see.
Good services.
November 12, 2020
Reply from MCR Vapes Limited
Thank you for the review. We are glad to hear that.
Delighted...really efficient service
Delighted...really efficient service and very friendly guys operating
November 2, 2020
Reply from MCR Vapes Limited
Thank you. We are pleased to hear that 😊
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