Everything was great, and they let us check in two hours earlier than the official time. The only thing that needed a bit improving was the cleaning of the room. The mirror was super dirty, and the f... See more
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Had to cancel our trip to Tel Aviv last minute due to all flights being cancelled. Eco hotels refused to refund us the hotel cost saying they use a 3rd party even though we booked it with ECO Hitels.... See more
Company replied
Super friendly staff, lovely rooms, fantastic outdoor heated pool and sauna and steam! Such a lovely chilled vibe to the hotel. Little touches made it extra great. Free lemon water and tea / coffee. R... See more
My second stay at the Oslo Guldsmeden. A bit difficult to find as the roads from train station wind around. The staff have always been great here. Breakfast buffet is plentiful, organic, local an... See more
Company details
Written by the company
EcoHotels.com - a booking site with a heart!
Contact info
Gullfossgade 4, 2300, Copenhagen, Denmark
- Support@ecohotels.com
- ecohotels.com
3.6
Average
67 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A destination itself
A comfortable & relaxing hotel with friendly & efficient staff. Great eco credentials with no impingement on comfort. Relaxing bedrooms & fabulous communal areas. I loved the dressing gowns!
June 11, 2023
Unprompted review
Reply from EcoHotels.com
We are so happy that you had a god experience in booking with EcoHotels.com. :) Thank you for the review!
Best,
Cecilia/EcoHotels.com
Deceiving prices
First of all, when I booked the hotel the price said 387euros, when I received confirmation price was 512 instead of what I booked for. Then, we arrived to the hotel and they didnt even have our reservation. I had screenshots of the price it said before I got confirmation and the discrepancies but they couldnt do anything about it so I had to pay 128 euros more than what I was initially quoted for.
April 8, 2023
Unprompted review
Reply from EcoHotels.com
Hello Andrea,
I am sorry that you had a bad experience.
Will you kindly send me an email with your booking ID or confirmation number, so I can look it up in our system? My email is cecilia@ecohotels.com.
Best,
Cecilia
We had a very nice time at your hotel.
We had a very nice time at your hotel.
Clean room, very quiet but at the same time close to all places in Kopenhagen, which we wanted to see.
And the stuff where very friendly and supported us in any questions.
Thank you very much!
April 10, 2023
Unprompted review
Very nice place to stay
Very nice place to stay. Near to lots of interesting sites in Berlin. Very kind staff. Cozy rooms. Beautiful atmosphere.
February 22, 2023
Unprompted review
Nozy rooms
Our first room was nozy, we could hear the sounds from the elevator and room next to us. We changed to another room but could hear the music from the bar just below our room.
December 15, 2022
Unprompted review
Reply from EcoHotels.com
Hello Sonja,
EcoHotels.com is a booking platform, from which you have booked the hotel room.
We don't have anything to do with the actual hotel or its facilities.
Will you let me know what hotel you stayed at, so I can put you in contact with their support contact?
Best,
Cecillia
Very cute boutique hotel
Very cute boutique hotel, clean rooms, very friendly staff and amazing breakfast. Generally very satisfied with the hotel.
December 8, 2022
Unprompted review
Just excelent😉👍
December 1, 2022
Unprompted review
Reply from EcoHotels.com
Thank you so much!
We appreciate your review.
Best regards,
Cecilia
Im so lucky i found ecohotels.com
Im so lucky i found ecohotels.com - This website is great, I would recommend to everyone looking for sustainable hotels!
June 8, 2022
Unprompted review
Ecohotels.com is by far the best…
Ecohotels.com is by far the best booking platform I've tried. Excellent customer service, a wide variety of cool hotels, all while protecting local hotels and the environment... A big step for sustainable tourism
May 19, 2022
Unprompted review
I am using the service for business…
I am using the service for business trips in several European cities on a weekly basis. The page is really amazing and allows me to find great and sustainable hotels without hustle. I would really recommend this page to anyone who is traveling for business or leisure. 10/10 👍🏾
May 17, 2022
Unprompted review
Great Experience
Great customer service experience & love the sustainability initiatives provided by ecohotels
December 9, 2021
Unprompted review
Reply from EcoHotels.com
Thank you so much, Nicholas. We love hearing from you!
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